Janine S. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Cream CoWash nicht Ihre Erwartungen erfüllt hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen.
POSTÉ PAR :
Megan N.
22 avril 2021
Not for me
POSTÉ PAR :
Megan N.
22 avril 2021
I've never had luck with 2-in-1 bottles, so maybe that's why this didn't work for me. It was too lightweight..I prefer a heavy conditioner to protect my hair from getting split ends (from heat)
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Megan -We’re truly sorry that our Cream CoWash did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Angela H.
5 avril 2021
Unpleasant smell
POSTÉ PAR :
Angela H.
5 avril 2021
This cleans and conditions like it says however the smell is very medicine like.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Angela - We're truly sorry that our Cream CoWash did not provide aroma that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Nicole H.
3 avril 2021
Not great
POSTÉ PAR :
Nicole H.
3 avril 2021
You need to use alot to get it to lather. Leaves my hair a bit heavy
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Nicole - We're truly sorry that our Cream CoWash did not provide the results and application that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Kylie C.
19 mars 2021
Didn’t work well for me
POSTÉ PAR :
Kylie C.
19 mars 2021
Probably just my hair type but it seemed to flatten my curl. Cleaned hair well and had a nice consistency though. Just not for me.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Kylie C.- Thank you for your feedback. We're truly sorry that our Cream CoWash did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTÉ PAR :
whitney Y.
8 mars 2021
Really wanted to love this!
POSTÉ PAR :
whitney Y.
8 mars 2021
So honestly this is not for me. Tried in twice to be sure. I really wanted to love it. I do love the smell, and the premise behind this. However,my hair,even though it’s on the dry side, Hates this stuff. It feels dirty by the time it’s dry, my scalp itches also. Yes, I rinsed the Heck outta my hair, no residue left on that way. It just doesn’t work for me. I love every other product I’ve used, just not this one. Thanks anyway eSalon!
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Whitney - We're truly sorry that our Cream CoWash did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Maria D.
26 février 2021
Hair
POSTÉ PAR :
Maria D.
26 février 2021
It left hair alittle more moisture and very different. Either I have to get use to it or maybe try it when summer gets here. I will do that.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Jackie - We're truly sorry that our Cream CoWah did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Jordan G.
15 février 2021
Not a significant enough difference
POSTÉ PAR :
Jordan G.
15 février 2021
I really didn't see much of a difference between rinsing with water and using the product
1 sur 1 personnes ont trouvé cet avis utile. Et vous ?
Jordan - We're truly sorry that our Cream CoWash did not provide the experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Sharon S.
13 février 2021
Just okay for my hair
POSTÉ PAR :
Sharon S.
13 février 2021
I use Shampoo & Conditioner each time I wash my hair. This was okay to use once in a while but not often for my hair.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Sharon - We’re truly sorry that our Cream CoWash did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Candace S.
11 février 2021
Not so great
POSTÉ PAR :
Candace S.
11 février 2021
No lather whatsoever! Please do not include on my future shipments
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Candace - We're truly sorry that our Cream CoWash did not provide the lather that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
valerie T.
10 février 2021
Product didn’t work.
POSTÉ PAR :
valerie T.
10 février 2021
This product was a complete waste of money. It did not reduce my color buildup at all.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Valerie - We're truly sorry that our Cream CoWash did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Susan M.
9 février 2021
Directions on bottle not legible
POSTÉ PAR :
Susan M.
9 février 2021
Give me a break with the label! And don’t even think about blaming my vision!!! Useless to me if I can’t find out how to use it.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Susan - We're truly sorry that the instructions on our Cream CoWash were illegible. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Beth V.
8 février 2021
Disappointing
POSTÉ PAR :
Beth V.
8 février 2021
I am not a fan at all.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Beth - We’re truly sorry that our Cream CoWash did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Ashly S.
6 février 2021
Not good for normal, fine, straight hair
POSTÉ PAR :
Ashly S.
6 février 2021
This leaves my hair so oily.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Ashly - We’re truly sorry that our Cream CoWash did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Anna V.
20 janvier 2021
Not happy
POSTÉ PAR :
Anna V.
20 janvier 2021
Usually love shampoos and conditioners here but this one left heavy residue on my hair.
Unfortunately a no for me.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Anna- We’re truly sorry that our Cream CoWash did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Katarzyna O.
11 janvier 2021
Poor quality
POSTÉ PAR :
Katarzyna O.
11 janvier 2021
It isn't what l expected. Hair dont feel clean but greasy
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Katarzyna - Thank you for your feedback. We are sorry that our Cream CoWash didn't provide you with the desired result. We have reached out to you via email to discuss this matter further, and we hope we can find a product that better suits your needs!
POSTÉ PAR :
Linda M.
30 décembre 2020
Cleanser/conditioner
POSTÉ PAR :
Linda M.
30 décembre 2020
I liked it the first time I used it. But after using it 4 or 5 times, it seemed to strip the hair. I actually think it damaged my hair, and asked to return it. (Actually, the customer service rep told me it wasn’t necessary to return it. She simply issued a credit of the $6 promo purchase price, which offset my next order in December.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Linda- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTÉ PAR :
Donna C.
24 décembre 2020
My hair feels like straw!
POSTÉ PAR :
Donna C.
24 décembre 2020
After using this product my hair was very dry. Disappointed :(
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Donna- We're truly sorry that our Cream CoWash left your hair feeling dry. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
morag F.
10 décembre 2020
Shampoo not for me
POSTÉ PAR :
morag F.
10 décembre 2020
This is the first product I've bought from eSalon that did not leave great results my hair looked very flat . Maybe because it's a shampoo and conditioner in one and not best for my hair but probably a good product as all else I've tried yes 10 out of 10
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Morag - We're truly sorry that you are not satisfied with the results of our Cream CoWash. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and we're always looking to improve our service and products and hope to continue helping you find hair perfection!
POSTÉ PAR :
Arelys M.
2 décembre 2020
Donde esta
POSTÉ PAR :
Arelys M.
2 décembre 2020
No lo he recibido y ya les pague
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Hola, Arelys: Sentimos que tu pedido no haya llegado. Estaremos felices de poder ayudarte y darte todo tipo de información sobre la llegada de tu pedido. Por favor, revisa tu email.
POSTÉ PAR :
Jennifer R.
30 novembre 2020
Love the CoWash, but...
POSTÉ PAR :
Jennifer R.
30 novembre 2020
The product works as advertised, but I HATE the smell! It reminds me of getting a permanent years ago- which is why I never got another one.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Jennifer- We’re truly sorry that our Cream CoWash's fragrance did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Cindy S.
21 novembre 2020
Not for me
POSTÉ PAR :
Cindy S.
21 novembre 2020
This doesn't clean enough to work as a shampoo or condition enough to work as a conditioner for me. It might work if you had very dry hair.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Cindy- We're truly sorry that our Cream CoWash did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Judy M.
22 octobre 2020
Weighed hair down
POSTÉ PAR :
Judy M.
22 octobre 2020
I like the fact that this is one step but the product seemed to weigh my hair down and make it look dirty rather than light and fresh. I wouldn’t buy it again.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Judy- We're truly sorry that our Cream CoWash did not provide the light texture and fresh results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Casi M.
13 octobre 2020
Not the best
POSTÉ PAR :
Casi M.
13 octobre 2020
I have wavy/curly hair and love a good co-wash. This wasn’t the worst one I’ve tried,but I won’t repurchase. It did an adequate job of cleaning my hair, but it was not very moisturizing. It also took a ton of product to get the job done. I will probably only get 5-6 uses out of the bottle.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Casi - We're truly sorry that our Cream CoWash did not provide moisture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Laura B.
12 octobre 2020
Not nourishing enough
POSTÉ PAR :
Laura B.
12 octobre 2020
I have very long hair and loved the Colour Care Shampoo + Conditioner, so was pleased to see the CoWash, imagining it to be the best of both. Unfortunately no. It didn't lather, my hair didn't feel much cleansed and was dry and difficult to comb and detangle afterwards. Sorry, I don't recommend.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Laura B. - We're truly sorry that our Cream CoWash did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTÉ PAR :
Mary W.
3 octobre 2020
I prefer separate shampoo and conditioner
POSTÉ PAR :
Mary W.
3 octobre 2020
I did not feel that this gave the same effect as a separate conditioner.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Mary W. - We're truly sorry that our Cream CoWash did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTÉ PAR :
Tiffany L.
28 septembre 2020
Not my fave
POSTÉ PAR :
Tiffany L.
28 septembre 2020
I usually have to do multiple shampoo's with this one b/c it doesn't cover all my hair well or remove oily scalp and it doesn't lather hardly at all. I'm going to order the original shampoo to get that back.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Tiffany - We're truly sorry that our Cream CoWash did not provide the cleansing and lather that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Elizabeth L.
19 septembre 2020
Nice product but poor value
POSTÉ PAR :
Elizabeth L.
19 septembre 2020
I really like this product however I have to use a ton of it. I have shoulder length, really thick hair and have to use at least a quarter cup to get it distributed evenly. One bottle only lasts a few washings.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Elizabeth- We're truly sorry that our Cream CoWash did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Tina S.
27 août 2020
Heavy
POSTÉ PAR :
Tina S.
27 août 2020
Not impressed. At all. Made my hair feel heavy. By the end of the day it looked oily too. I would not get this again. Wasted money.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Tina - We're truly sorry that our Cream CoWash did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Patricia K.
26 août 2020
Flatten my curls and hair without volume
POSTÉ PAR :
Patricia K.
26 août 2020
Although this is a nice product and I am glad I tried it, it is not for me and it may work better in people who has a lot of hair which is not my case. My hair is thin and after using the product, it gets flat without any volume whatsoever, and my curls are not even there. I think I will stick to Wen in this case.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Patricia- We’re truly sorry that our Cream CoWash did not meet your expectations. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Michelle M.
26 juillet 2020
Not for me
POSTÉ PAR :
Michelle M.
26 juillet 2020
I had to wash my hair too often with this because it made my scalp greasy.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Michelle - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Kimberly M.
20 juillet 2020
I like the idea but ....
POSTÉ PAR :
Kimberly M.
20 juillet 2020
I love the idea of using one product to clean and condition at the same time. I have used Cream CoWash 3 times and followed the directions on the bottle (Mind you the instructions are SO SMALL that I had to take a picture of the bottle and increase the size in order to even read how to use the product!!) but each time I felt like my hair was heavy and dirty within just a couple of days. I generally go 5 - 6 days between washing and with the CoWash I can go 3 at the max!! I am disappointed but also understand that not every product works for every hair type :)
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Kimberly - We're truly sorry that our Cream CoWash did not provide the cleansing experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Amy.
14 juin 2020
It left my hair feeling greasy.
POSTÉ PAR :
Amy.
14 juin 2020
I really wanted to love this as my hair usually more manageable with a co wash but unfortunately this left my hair feeling greasy the next day.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Amy - We're truly sorry that our Cream CoWash did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Liz D.
3 juin 2020
Heavy
POSTÉ PAR :
Liz D.
3 juin 2020
Good for an occasional wash, but every day this gets heavy for my hair and it can look greasy. I have very fine hair, but lots of it, with some natural wave.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Liz- We're truly sorry that our Cream CoWash did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Samantha R.
29 mai 2020
co-wash
POSTÉ PAR :
Samantha R.
29 mai 2020
not sure what it's specifically meant to do
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Samantha - We're truly sorry that our Cream CoWash did not provide exactly you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Kathy H.
28 mai 2020
Moisture
POSTÉ PAR :
Kathy H.
28 mai 2020
This doesn’t lather well, so it’s harder to work through my hair. It does work well though, and leaves my hair well moisturized and soft.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Kathy- We're truly sorry that our Cream CoWash did not provide the lather that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Betty S.
21 mai 2020
BJS
POSTÉ PAR :
Betty S.
21 mai 2020
left my hair feeling heavy & greasy, didn't like this product
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Betty - We're truly sorry that our Cream CoWash did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Veronika E.
4 mai 2020
Durchschnittliches Produkt
POSTÉ PAR :
Veronika E.
4 mai 2020
Dieses Pflegeprodukt ist für mich okay, mehr aber auch nicht. Toll ist, dass es ein 2-1 Artikel ist. Leider hatte ich nach der Anwendung, beim Duschen, eher das Gefühl einen Film auf der Haut haben, der nicht mehr abging. Meine Haare werden nach der Anwendung des Produktes sehr schnell fettig, kenne das normalerweise so nicht.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Veronika E. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Cream CoWash nicht Ihre Erwartungen erfüllt hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen.
POSTÉ PAR :
Francine H.
23 avril 2020
Not good for fine thin hair.
POSTÉ PAR :
Francine H.
23 avril 2020
I have fine thin hair. Left hair flat.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Francine H. - Thank you for your feedback. We apologize for the disappointing experience you have had with our Cream CoWash. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTÉ PAR :
FRANCES N.
17 avril 2020
Sorry - not for me
POSTÉ PAR :
FRANCES N.
17 avril 2020
This left my hair very very greasy - I used it twice thinking maybe I’d used it incorrectly but not good at all. Won’t be using again and definitely wasted my money on this.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
FRANCES N. - Thank you for your feedback. We apologize for the disappointing experience you had with our Cream CoWash. We're always looking to improve our service and products, and truly value everything our clients say. We value every client, and look forward to providing you with a solution. Keep an eye on your inbox for more details.
POSTÉ PAR :
IVONNE P.
14 avril 2020
Co Wash
POSTÉ PAR :
IVONNE P.
14 avril 2020
Not a fan
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
IVONNE P. - Thank you for your feedback. We apologize for the disappointing experience you had with our Cream CoWash. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Luna C.
16 février 2020
Not for me - makes my hair greasy
POSTÉ PAR :
Luna C.
16 février 2020
I wanted to try the CoWash because I love the custom colour set and also the highlights, so I trusted eSalon with this product, too. I have to say that after trying it twice, I really don't like how greasy my hair feels and dry at the same time... I don't know how to explain it! I'm definitely not going to buy it again, too bad because it wasn't cheap.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Luna - We're truly sorry that our Cream CoWash did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Linda H.
17 janvier 2020
Very disappointed.
POSTÉ PAR :
Linda H.
17 janvier 2020
Ordered this to try and my hair felt like I hadn't showered in 3 days! Used it 4 mornings in a row then threw it in the trash. Please, if you're gonna sell something like this you've gotta put less conditioner in it. My hair was flat and felt greasy.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Linda - We're truly sorry that our Cream CoWash left your hair flat and greasy. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
lynn. M Burkard
10 janvier 2020
Good product for my friend .
POSTÉ PAR :
lynn. M Burkard
10 janvier 2020
This particular product was a little too heavy for my hair but I gave it to my best friend and he loves it.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Lynn - Thank you for your feedback. We apologize for the disappointing experience you had with our Cream CoWash. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Louise
17 décembre 2019
Left my hair greasy!
POSTÉ PAR :
Louise
17 décembre 2019
I was rather disappointed with this shampoo, I expected it to clean my hair and moisturise it. Instead I found that it left it greasy on my scalp even when I used loads and repeated.
I go swim and use the sauna so wanted to use something that would be more moisturing.
I thought that this be great as I am growing my hair for a cancer wig charity and thought it would keep my hair in good condition.
So I am left to conclude that If you have dry hair After using more harsh products it would be perfect.
Just not beneficial for myself.
2 sur 3 personnes ont trouvé cet avis utile. Et vous ?
Louise - We're truly sorry that our Cream CoWash did not provide the result you expected. We have emailed you, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Gene C.
7 décembre 2019
Sorry I hated this
POSTÉ PAR :
Gene C.
7 décembre 2019
I decided to give this a go as I really like the shampoo and conditioner I ordered before. Wha5 a mistake! That stuff is horrid. Really unpleasant texture. I ended up binning it. What a waste!
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Gene C. - We're truly sorry that our Cream CoWash did not provide the aspect you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. Your eSalon Team
POSTÉ PAR :
Ellen K.
28 novembre 2019
Works OK
POSTÉ PAR :
Ellen K.
28 novembre 2019
This works really well for a combo shampoo/conditioner. But it does not moisturize your hair. It leaves me wanting & wishing I had ordered the conditioner as a separate product 🙁
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Ellen K. - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedy this situation. Keep an eye on your inbox for more details.
POSTÉ PAR :
Jackie J.
21 novembre 2019
shampoo
POSTÉ PAR :
Jackie J.
21 novembre 2019
this item is ok but does not seem to be any better than other shampoos that are made for colour treated hair
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Jackie - We're truly sorry that our Cream CoWash did not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Melody S.
30 octobre 2019
Combine cleaning
POSTÉ PAR :
Melody S.
30 octobre 2019
This product is not as good as the first color cream combo I received.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Melody - We're truly sorry that our Cream CoWash did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTÉ PAR :
Tammie B.
28 octobre 2019
Didn't like it
POSTÉ PAR :
Tammie B.
28 octobre 2019
Hair felt brittle after using it
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Tammie - We're truly sorry that our Cream CoWash did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details
POSTÉ PAR :
Susan S.
15 octobre 2019
Very thick, no lather
POSTÉ PAR :
Susan S.
15 octobre 2019
Too thick for my hair, it doesnt lather, hair feels like product left in, & not rinsing out. Like regular shampoo, rinse that comes in color kit.
0 sur 1 personnes ont trouvé cet avis utile. Et vous ?
Susan - We're truly sorry that our Cream CoWash did not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Virginia H.
5 octobre 2019
Not impressed
POSTÉ PAR :
Virginia H.
5 octobre 2019
Too bad the product line is not good.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Virginia - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTÉ PAR :
Grace B.
12 septembre 2019
Cream Shampoo okay but not great
POSTÉ PAR :
Grace B.
12 septembre 2019
When I poured a quarter size portion on the top my head I discovered I needed to add another portion to the
back of my head. The shampoo cleans okay and does make my hair soft. However, I found my hair feels greasy within a few hours.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Grace - We're truly sorry that our Cream CoWash did not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Tina J.
17 août 2019
Not a fan
POSTÉ PAR :
Tina J.
17 août 2019
It seemed more a conditioner, not much ‘suds’. Not a fan of the smell either. One of the very few products I haven’t cared for.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Tina - We're truly sorry that our Cream CoWash did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Bobbi
24 juin 2019
Not my thing
POSTÉ PAR :
Bobbi
24 juin 2019
This combined wash and conditioner made my hair to heavy and looked greasy. I did not like using the CoWash.
1 sur 1 personnes ont trouvé cet avis utile. Et vous ?
Bobbi - Thank you for your feedback. We apologize for the disappointing experience you had with our Cream CoWash. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Mandy T.
13 juin 2019
I don’t care for the scent
POSTÉ PAR :
Mandy T.
13 juin 2019
This CoWash works ok but this is the 3rd product that I won’t order again because I don’t care for the scent.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Mandy - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTÉ PAR :
Janice K.
3 juin 2019
Tried this on a recommendation. Shampoo & Conditioner in ONE.
POSTÉ PAR :
Janice K.
3 juin 2019
I love the Esalon. However, this product is not for me. It doesn't lather well and leaves my hair feeling weighted down. Additionally, there is a residue left on my fixtures (sink, and/or tub-shower. Don't like that!) Not the fresh feel I like. It may work for others... I prefer the Classic Shampoo.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Janice - We're truly sorry that our Cream CoWash did not provide the experience you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Jesica R.
29 mai 2019
Doesn't wash
POSTÉ PAR :
Jesica R.
29 mai 2019
Waste of money. Hair is noticably still dirty after using. Have to use dry shampoo as if didn't wash it at all. Might still try and use it as conditioner after washing with regular shampoo.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Jesica - We're truly sorry that our Cream CoWash did not provide the cleansing quality you expected. We have reached out to
you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Linda O.
26 mai 2019
This was okay
POSTÉ PAR :
Linda O.
26 mai 2019
This was just okay for me. I felt like I was using conditioner to wash my hair with.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Linda - Thank you for your feedback. We apologize for the disappointing experience you had with our Cream CoWash. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Shari H.
12 mai 2019
Tried the simple fix
POSTÉ PAR :
Shari H.
12 mai 2019
The combo does not perform like the two separate products I have always used. It leaves my hair feeling stiff. I am also unhappy with the new packaging in the last year. Product is hard to squeeze out. Please return to prior packaging.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Shari - We're truly sorry that our Cream CoWash did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Patricia N.
9 mai 2019
Didn't work.
POSTÉ PAR :
Patricia N.
9 mai 2019
I use a phosphate free shampoo and conditioner. My hair felt dirty.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Patricia - We're truly sorry that our Duo It All did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Joyce R.
22 avril 2019
Not for me. I like the shampoo better
POSTÉ PAR :
Joyce R.
22 avril 2019
For my hair this shampoo/conditioner combo was ok the first day but by the second day my hair felt greasy.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Joyce - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTÉ PAR :
Nichole G.
22 avril 2019
Did not clean!
POSTÉ PAR :
Nichole G.
22 avril 2019
I tried to use this twice to wash my hair. It did not work left my hair greasy and stiff. Do not recommend.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Nichole - Thank you for your feedback. We apologize for the disappointing experience you had with Cream CoWash. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Nathalie K.
16 avril 2019
Expected!
POSTÉ PAR :
Nathalie K.
16 avril 2019
Did the job! I've found better quality co-wash. But still decent product.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Nathalie - Thank you for your feedback. We apologize for the disappointing experience you had with our Cream CoWash. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Susan P.
10 avril 2019
Color Care Cleansing Cream
POSTÉ PAR :
Susan P.
10 avril 2019
I was not happy with this but I’m not usually a fan of 2 in 1 products anyway.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Susan - Thank you for your feedback. We apologize for the disappointing experience you had with our Duo It All. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Darcy E.
29 mars 2019
Just ok
POSTÉ PAR :
Darcy E.
29 mars 2019
Nothing to brag about. Doesn't get my hair clean and my fine hair feels a little weighted down after use. Maybe good for others, but I'm not a fan.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Darcy- Thank you for your feedback. We're always looking to improve our service and products and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Connie E.
27 mars 2019
Not For Me.....
POSTÉ PAR :
Connie E.
27 mars 2019
I'll have to give it another try, but it left my hair feeling greasy. I have dry hair so this was new to me! I had rinsed the product as directed. Might just be me, but I'll stick with the shampoo and conditioner duo.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Connie - We're truly sorry that our Duo It All left your hair feeling greasy. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Donna M.
25 mars 2019
Cowash
POSTÉ PAR :
Donna M.
25 mars 2019
Takes a bit more then used to using to wash hair but it does leave it soft
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Donna- Thank you for your feedback. We're always looking to improve our service and products and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Nina M.
23 mars 2019
Not sure what this does
POSTÉ PAR :
Nina M.
23 mars 2019
It does not foam, as a cleaner and I really see no improvement for fading of the color.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Nina - We're truly sorry that our Cream CoWash did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Beth T.
21 mars 2019
Not very nice
POSTÉ PAR :
Beth T.
21 mars 2019
This was really sticky, didn’t wash out well and left my hair feeling like it still had product in it. Would not recommend.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Beth - We're truly sorry that our Duo It All felt really sticky and didn't wash out well. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Mitra S.
14 mars 2019
I could not rinse it off well. Very sticky!
POSTÉ PAR :
Mitra S.
14 mars 2019
I could not rinse it off well. Very sticky!
I also think they have to redesign the bottle since it is hard to squeeze and get out the shampoo. I k now it is cheaper design but it does not work well.
The formula should be more runny to be able to get it out of the bottle and use it on hair.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Mitra- Thank you for your feedback. We apologize for the disappointing experience you had with our Cream CoWash. We have reached out to you via email to see what we can do about remedying this situation, per our satisfaction guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Donna O.
7 mars 2019
roots still looked grease.
POSTÉ PAR :
Donna O.
7 mars 2019
I did not like the smell of the product. But my biggest problem was that my roots still looked grease afterwards like it was never washed. The softness of my ends was nice afterwards. i would not order this product again.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Donna - We're truly sorry that our Cream CoWash did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Debra H.
5 mars 2019
cream cowash
POSTÉ PAR :
Debra H.
5 mars 2019
Did not leave my hair looking clean. I thought it make my hair look greasy or unclean.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Debra - We're truly sorry that our Cream CoWash did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Joan S.
8 février 2019
Not for me
POSTÉ PAR :
Joan S.
8 février 2019
I feel it didn't work for me
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Joan - We're truly sorry that our Cream CoWash did not provide the results you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTÉ PAR :
Karen S.
5 février 2019
Just okay
POSTÉ PAR :
Karen S.
5 février 2019
I had hopes that this 2 in 1 would give me softer hair. It was okay, but nothing special. Will keep looking.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Karen - We're truly sorry that our Cream CoWash did not give you softer hair. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Sally J.
5 février 2019
OK but....
POSTÉ PAR :
Sally J.
5 février 2019
Not a lover of this. It's OK for a rush but as a general rule this is not for me. Disappointed
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Sally - Thank you for your feedback. We apologize for the disappointing experience you had with our Cream CoWash. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Sherri Z.
23 janvier 2019
Different
POSTÉ PAR :
Sherri Z.
23 janvier 2019
I like the shampoo and conditioner separately much better than cowash . Cowash end result is the same as separate, however going on it feels heavy, greasy and hard to suds.
0 sur 1 personnes ont trouvé cet avis utile. Et vous ?
Sherri - We apologize for the disappointing experience you had with our Cream CoWash. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Candace E.
9 janvier 2019
Average
POSTÉ PAR :
Candace E.
9 janvier 2019
The color care cleansing cream is okay, tends to leave my hair flat and a bit oily by the next day.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Candace - We're truly sorry that our Cream CoWash did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Dawn P.
9 janvier 2019
my hair felt like wax was on it.
POSTÉ PAR :
Dawn P.
9 janvier 2019
I tried the product 2 times each time it left my hair heavy. Even while drying my hair my hands felt like a filmy wax coming off from my hair. Sorry, but really isn't good.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Dawn - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTÉ PAR :
Rebecca T.
30 décembre 2018
Confussed
POSTÉ PAR :
Rebecca T.
30 décembre 2018
Haven’t quite figured out how to us. At times too much and at other times not enough totally confusing to me.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Rebecca - We're truly sorry that our Cream CoWash has provided inconsistent results for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Jina A.
18 décembre 2018
Duo nothing
POSTÉ PAR :
Jina A.
18 décembre 2018
I found this product to be not quite a shampoo nor a conditioner to the extent that I expected, didn’t give a clean feeling, more of an over conditioned feel making my hair a bit limp after using
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Jina - Thank you for your feedback. We apologize for the disappointing experience you had with our Cream CoWash. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Shannon R.
11 décembre 2018
Did not like
POSTÉ PAR :
Shannon R.
11 décembre 2018
Left my hair extremely dry
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Shannon - Thank you for your feedback. We apologize for the disappointing experience you had with our Cream CoWash. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Karen A.
7 décembre 2018
Not a fan
POSTÉ PAR :
Karen A.
7 décembre 2018
I'm not a fan of the Cream CoWash. Was hoping this would help my frizzy hair but my hair is oily the next day and I still have frizzy hair the day of use.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Karen - We're truly sorry that our Cream CoWash did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Annie C.
19 novembre 2018
Product was good for color treated hair
POSTÉ PAR :
Annie C.
19 novembre 2018
I would have given 4 stars but the packaging was not good. The bottle cap was not tight and the Cream CoWash leaked out. Fortunately the bottle was in a separate bag so the mess was contained.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Annie - We're truly sorry that our Cream CoWash arrived damaged! We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Jeanne C.
14 novembre 2018
Co Wash not so much
POSTÉ PAR :
Jeanne C.
14 novembre 2018
Usually I wash to refresh the smell of my hair. Some products are a magnet for adsorbing odor from an environment of say... a hospital, not to mention the fear of germs. I didn’t care for the results of this product just on cleanliness.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Jeanne - We're truly sorry that our Cream CoWash did not provide the cleanliness you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Laura G.
4 novembre 2018
Not for me
POSTÉ PAR :
Laura G.
4 novembre 2018
DUO IT ALL left my hair felt heavy, greasy and weighted-down. It felt like I hadn’t showered in two weeks, I got back in the shower and ended up having to scrub my hair with a deep cleansing shampoo , I went back to regular shampoo and conditioner
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Laura - Thank you for your feedback. We apologize for the disappointing experience you had with our Duo It All. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Irish Princess
2 novembre 2018
Too hard to rinse
POSTÉ PAR :
Irish Princess
2 novembre 2018
Same problem across most of the e-salon products. Impossible to rinse without baking soda. Disappointed in this one for sure.
1 sur 3 personnes ont trouvé cet avis utile. Et vous ?
Irish Princess - Thank you for your feedback. We apologize for the disappointing experience you had with our Cream CoWash. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Naomi L.
27 octobre 2018
conditions nice - smells awful
POSTÉ PAR :
Naomi L.
27 octobre 2018
Well - I never felt anything so quickly sleek out my hair. It went smooth and silky immediately - didnt really feel like I washed it - but totally conditioned. The smell was horrific - I did have to use a better smelling shampoo to combat the scent. I give it an A for conditioning - a C for washing and an F- for the smell!
1 sur 1 personnes ont trouvé cet avis utile. Et vous ?
Naomi - We're truly sorry that our Cream CoWash did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Daneil C.
22 octobre 2018
Great if your in a rush
POSTÉ PAR :
Daneil C.
22 octobre 2018
It works if you are in a rush but I like more moisturer.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Daneil - Thank you for your feedback. We value your feedback, and truly appreciate you reaching out. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Jessica S.
16 octobre 2018
Weighed down my hair
POSTÉ PAR :
Jessica S.
16 octobre 2018
I'm a big fan of cowash and have used other brands before with good results. This one was unfortunately a miss. The formula was so thick, it was difficult to squeeze out of the bottle. It left my hair feeling greasy and weighed down, not clean.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Jessica - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTÉ PAR :
Jean C.
14 octobre 2018
Not great for fine hair
POSTÉ PAR :
Jean C.
14 octobre 2018
Very heavy for fine hair. My hair looks greasy when I use this.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Jean - We're truly sorry that our Cream CoWash did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Paula P.
28 septembre 2018
Two in one
POSTÉ PAR :
Paula P.
28 septembre 2018
This does clean my hair and appears to keep colour, on the negative it is very heavy in my hair which feels greasy after just one day.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Paula - We're truly sorry that our Cream CoWash did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Debra P.
18 septembre 2018
My hair just doesn't seem clean.
POSTÉ PAR :
Debra P.
18 septembre 2018
It takes too much product to feel like I'm cleaning my hair and even then it does not feel like it stays clean for very long. It's very thick and hard to get from the bottle. Also the cap was not tight and it was leaking everywhere when I received it. I like to idea, it just does not work for me.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Debra - We're truly sorry that our Cream CoWash did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Evelyn D.
13 septembre 2018
Dissapointed
POSTÉ PAR :
Evelyn D.
13 septembre 2018
I have nappy frizzy hair as it is and this shampoo made it worse. It looked dull and felt like a broomstick.
3 sur 3 personnes ont trouvé cet avis utile. Et vous ?
Evelyn - We're truly sorry that our Cream CoWash did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Karma M.
22 août 2018
Ok....
POSTÉ PAR :
Karma M.
22 août 2018
This is an odd product as it does not foam like regular shampoo. It's like putting conditioner in your hair and then hoping you manage to rinse it all out. While my hair looks clean; my scalp doesn't feel totally clean. I'll use this until it's gone but don't think I will be reordering it.....
1 sur 2 personnes ont trouvé cet avis utile. Et vous ?
Karma - We value your feedback, and truly appreciate you reaching out. The reason you are seeing a lack of lather with the shampoo, is that our Color Care Shampoos are sulfate-free. Sulfate is an ingredient that gives shampoo it's suds, but it can be drying and strip your hair of color. We're always looking to improve our service and products and hope to continue helping you find hair perfection!
POSTÉ PAR :
Peggy P.
13 août 2018
cowash
POSTÉ PAR :
Peggy P.
13 août 2018
too heavy for fine thin hair such as mine. made my hair really flat and no volume.
1 sur 1 personnes ont trouvé cet avis utile. Et vous ?
Peggy - We're truly sorry that our Cream CoWash did not provide the volume you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Joy F.
2 août 2018
Not foamy
POSTÉ PAR :
Joy F.
2 août 2018
I like the smell, but there is no foam, and no "clean" feeling of after rinsing. I will not re-order.
1 sur 2 personnes ont trouvé cet avis utile. Et vous ?
Joy - We value your feedback, and truly appreciate you reaching out. The reason you are seeing a lack of lather with the shampoo, is that our Color Care Shampoos are sulfate-free. Sulfate is an ingredient that gives shampoo it's suds, but it can be drying and strip your hair of color. We're always looking to improve our service and products and hope to continue helping you find hair perfection!
POSTÉ PAR :
Mary S.
21 juillet 2018
Save your $$$...
POSTÉ PAR :
Mary S.
21 juillet 2018
This combo shampoo/conditioner does not live up the the other excellent products from ESalon. It does not froth very well at all. Most frustrating is that it does not squeeze out of the bottle!! It appears to be too thick. It needs to be more liquid. I have to take off the whole cap to squeeze it out, and then I get either too much or too little. Back to the drawing board for this one!!
2 sur 3 personnes ont trouvé cet avis utile. Et vous ?
Mary - We're truly sorry that our Cream CoWash was not what you were expecting. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Alicia B.
13 juillet 2018
Does the job. Don’t care for the packaging.
POSTÉ PAR :
Alicia B.
13 juillet 2018
Pros:
Product is really gentle and smells good while still doing the job. My hair is thin and since it’s colored, it’s even more important to take good care of it. Regular shampoo usually makes my hair feel stripped and regular conditioner weighs it down and makes it look limp. This co-wash is a perfect balance.
Cons:
When the package arrived there was some product oozing out of the cap which was not tightly screwed on. And the poem in the package was beyond cheesy. Maybe save on printing costs and use the money for an eco-friendly solution on keeping the cap screwed on tightly when shipping.
12 sur 17 personnes ont trouvé cet avis utile. Et vous ?
Alicia - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
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