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104 avis |
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Wish still sold this A utilisé Couleur : Correcteur de reflets pour blond Miss this!! 1 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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Great product A utilisé Couleur : Correcteur de reflets pour châtain et brun Great product, smells good, and leaves my hair very managable, especially after I dye my roots, it softens that hardness from the dye. It also takes away any brassiness you may get after a while from having highlights. Love this product, don't love that it's out of stock! 1 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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TONING MASK A utilisé Couleur : Correcteur de reflets pour blond Really perks up the color of your blond highlights. 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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Stunning Results! A utilisé Couleur : Correcteur de reflets pour châtain et brun Hair feels Luxurious! 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Lovely A utilisé Couleur : Beige chaud I tried this hair mask on for the first time yesterday and I truly loved it. Left my hair so soft and it brought my natural highlights out more. 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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Love this product! A utilisé Couleur : Beige chaud I have blonde highlights so I am always apprehensive to try products outside a salon. This was wonderful! I used the highlight kit too and had beautiful results! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Toning Mask A utilisé Couleur : Correcteur de reflets pour blond Easy to use and works well. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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color after toning A utilisé Couleur : Correcteur de reflets pour blond I am very pleased with the product. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Loved this A utilisé Couleur : Correcteur de reflets pour blond Loved this toning mask, it helped with some of the yellow tones in my hair, and made my hair feel amazing!!!!! 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Revive el color de mis highlights A utilisé Couleur : Correcteur de reflets pour blond Lo uso una vez a la semana y si!! Me ayuda mucho con el color de mis highlights aparte que su textura es muy suave , tiene un buen aroma y súper fácil de aplicar. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Wow A utilisé Couleur : Correcteur de reflets pour châtain et brun I haven’t tried it wow all their product are wonderful. 0 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Renews highlights beautifully A utilisé Couleur : Correcteur de reflets pour blond I always get asked if I got highlights when I use this product. I did my own balayage through eSalon last year and I still love to use this toning mask to renew the highlights in my dark brown hair. It revives the color and tint of the highlights and leaves my hair silky and shiny. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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very good A utilisé Couleur : Correcteur de reflets pour châtain et brun excellent product 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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A-mazing!! A utilisé Couleur : Correcteur de reflets pour blond This made my blonde so bright and vibrant and made my hair so soft with lots of bounce. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Reduces Brassiness A utilisé Couleur : Correcteur de reflets pour blond This purple toning mask reduces brassiness after one use. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Helps some A utilisé Couleur : Beige chaud It is an ok product it does help somewhat. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Get rid of brassy orange tones. A utilisé Couleur : Correcteur de reflets pour blond I love this product. It not only softens my hair, it gets rid of the "brassy orange-y" color that starts to show up after about week 6 and being in the sun too much. Really tones down the red for me. I have fine hair, mostly grey now and this product is really helpful. My hair color is a light brown/dark blonde color. I recommend it and frankly use it nearly every wash in the summer/ fall. Great product, good price too. 38 sur 38 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRebecca - We're so happy to hear that you're enjoying the Toning Mask (Blonde Neutralizer)! We truly value your feedback and look forward to hearing from you again in the future. |
Great mask! A utilisé Couleur : Beige chaud I like the touch up affect in between dying! Goode job! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Antoinette - We're thrilled to hear that you're enjoying the Toning Mask. We look forward to our next opportunity to delight you! |
Love it A utilisé Couleur : Correcteur de reflets pour châtain et brun I love this. I have used it a few times & I really think it helps keeping my color from fading. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJill - We're thrilled to hear that you're enjoying the Toning Mask (Red Neutralizer). We look forward to our next opportunity to delight you! |
Super! A utilisé Couleur : Beige chaud I love that it did exactly what it said! My hair color reacted well even though I had just freshly colored it and my older highlights sprung back to life ..love this product 3 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
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Hair felt and looked healthier after A utilisé Couleur : Correcteur de reflets pour châtain et brun Made a difference right after use 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Makes gorgeous hair! A utilisé Couleur : Correcteur de reflets pour blond My blonde was getting brassy and this turned it back to a gorgeous cool color. I have really long hair so I used almost the entire bottle in one session. If I ever go blonde again I will buy more of this great product! I loved it! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Really works A utilisé Couleur : Beige chaud Noticeable difference in tone of my hair color. Nice conditioner, too! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Toning mask A utilisé Couleur : Correcteur de reflets pour blond Use mostly in the summer to tone down the brassness caused from the sun and chlorine. Love the texture of my hair, love the color after using it. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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works well as advertised. A utilisé Couleur : Correcteur de reflets pour blond Worked great on the yellow brassy tone. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Neutralized and moisturized A utilisé Couleur : Correcteur de reflets pour châtain et brun Worked even better than anticipated! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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High Quality Product A utilisé Couleur : Correcteur de reflets pour châtain et brun Not only does this mask work amazing in my hair but it also has an amazing scent, I was complimented on how nice I smelled all day and it was my hair only. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Worked exactly as I had hoped. A utilisé Couleur : Correcteur de reflets pour blond Made my hair super soft and didn't dull the blonde. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Toning mask A utilisé Couleur : Correcteur de reflets pour blond This also keeps brassiness at Bay & blonde color looks fresh! 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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No more brass! A utilisé Couleur : Correcteur de reflets pour blond This mask is great at reducing the brassiness of my light blonde hair! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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another hit A utilisé Couleur : Correcteur de reflets pour châtain et brun This toner is wonderful it makes a world of difference, gets rid of bronze colors, brings out blonde highlights, makes hair so soft, and smells wonderful! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Toner mask A utilisé Couleur : Correcteur de reflets pour blond LOVE the creaminess and ease of use. Gives a beautiful shine and has prevented my usual brassiness showing through 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Love it!! A utilisé Couleur : Correcteur de reflets pour châtain et brun This tones my hair perfectly! Please don’t ever stop making this!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Never did a mask A utilisé Couleur : Beige chaud I love this product. Never used one before. Smells really nice. Left hair feeling soft and silky. I recommend this product. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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me encanto A utilisé Couleur : Correcteur de reflets pour blond deja el cabello muy suave y el olor del producto es agradable 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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I truly am happy A utilisé Couleur : Beige chaud This product is amazing. I was surprised on how my hair came out. Soft, shiny, and full. Again Esalon did it. Amazing how beautiful my hair looks. Thank you Esalon. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Love it A utilisé Couleur : Correcteur de reflets pour blond so far I'm very please and happy with this product, 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great to boost shine and color A utilisé Couleur : Correcteur de reflets pour blond Super easy to use in between coloring. Adds richness back to your color. Smells wonderful and adds so much shine! Love your products, thanks esalon! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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The mask is good A utilisé Couleur : Beige chaud I liked it It changed the color of my hair It gave me a beautiful shades 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Love this!! A utilisé Couleur : Correcteur de reflets pour blond My hair has natural brass especially when I highlight. I used this after I did my highlights. It made all the difference. Love it. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Love A utilisé Couleur : Correcteur de reflets pour châtain et brun Works great 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Absolutely the Best A utilisé Couleur : Correcteur de reflets pour blond I’ve never used such an amazing product; my damaged hair looked and felt like it has been pampered in a salon my entire life! Does even better than it said it would! I heartily suggest for anyone suffering damaged hair ♥️🥀♥️ 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Finally brass-free! A utilisé Couleur : Correcteur de reflets pour châtain et brun This mask is just amazing! It is removing unwanted red and orange undertones from brunette hair, leaving the hair beautifully ashy. It smells great and the hair is very soft and silky afterwards. I highly recommend this product! 5 sur 5 personnes ont trouvé cet avis utile. Et vous ? |
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Mask A utilisé Couleur : Beige chaud Love the mask 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Love it!!!!! A utilisé Couleur : Correcteur de reflets pour châtain et brun Really makes your hair soft enhances color⭐️⭐️⭐️⭐️⭐️⭐️ 4 sur 4 personnes ont trouvé cet avis utile. Et vous ? |
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Excellent for toning down blonde hair A utilisé Couleur : Correcteur de reflets pour blond I used this after touching up my roots with medium blonde. It has made my roots less orange than they normally appear although they do normally calm down far a few washes. I will definitely be ordering again. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great products A utilisé Couleur : Beige chaud Adds warmth and depth to my color 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Love this product A utilisé Couleur : Correcteur de reflets pour blond Love this product for blonde hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Wonderful product! A utilisé Couleur : Correcteur de reflets pour blond This toning mask brought life and vibrancy back into my hair! Will definitely purchase again!! 24 sur 28 personnes ont trouvé cet avis utile. Et vous ? |
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Toning Mask A utilisé Couleur : Correcteur de reflets pour châtain et brun The toning mask is one of my favorite, Conditions the hair and at the same time gets rid off the red ugly tones the best red neutralizer ever. 3 sur 4 personnes ont trouvé cet avis utile. Et vous ? |
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Great product A utilisé Couleur : Correcteur de reflets pour blond It makes your hair soft & mangable 15 sur 17 personnes ont trouvé cet avis utile. Et vous ? |
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Worth it A utilisé Couleur : Correcteur de reflets pour blond I love the effect the purple version has on my hair. I am dark blonde at the roots with light blonde ends. Hair feels good afterwards. Easy process. 4 sur 5 personnes ont trouvé cet avis utile. Et vous ? |
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Amazing A utilisé Couleur : Correcteur de reflets pour blond I was so skeptical about this product. Decided to give it a try since it was so affordable. Then tada!!! Pleasently surprised!! It is amazing...my hair looks great 👍 1 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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Good A utilisé Couleur : Correcteur de reflets pour châtain et brun Makes your hair soft. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMary - We're so happy to hear that you're enjoying Toning Mask (Red Neutralizer)! We truly value your feedback and look forward to hearing from you again in the future. |
Good product A utilisé Couleur : Correcteur de reflets pour châtain et brun Love the smell and texture. It performs two masks on medium length curly thick hair. It helps with the brassy tones. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsNissa - We're so happy to hear that you're enjoying Toning Mask (Red Neutralizer)! We truly value your feedback and look forward to hearing from you again in the future. |
Good product A utilisé Couleur : Beige chaud It’s good 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDenise- Thank you for your feedback. We are so happy to hear that you are enjoying your toning mask! If you need any tips/tricks, please feel free to reach out to [email protected]. Thanks for sharing! |
Bring this back A utilisé Couleur : Correcteur de reflets pour châtain et brun I like this before shampoo toning mask better than the after shampoo tint rinse. The rinse tangles my abundant but very fine hair too much. The toner did its job and left my hair so smooth and soft. Please bring it back. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJean - Thank you so much for sharing your feedback with us. We are tickled to hear you’ve enjoyed our Toning Mask (Red Neutralizer). We hope to continue helping you find hair perfection! |
Life saver A utilisé Couleur : Correcteur de reflets pour châtain et brun When hair turns that ugly shade of brass. This is the “Fixer”. Thank goodness I ordered this just in case. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Ok....don't like the smell. A utilisé Couleur : Beige chaud I like how it made my hair feel. I really dislike the smell. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSusanna - We're truly sorry that our Toning Mask (Warm Beige) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Toner A utilisé Couleur : Correcteur de reflets pour blond Its the same product as the their tint.. Bring back the DEVOTED TO HUE!! IT WORKED SO MUCH BETTER! 6 sur 7 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDiane - Thank you for your feedback. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection. |
Works! A utilisé Couleur : Correcteur de reflets pour blond Takes the brassy outta your hair. Leaves color softer more natural. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great in between color enhancer A utilisé Couleur : Correcteur de reflets pour blond Brightens up highlights between coloring and leaves hair silky 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Answers to reviews A utilisé Couleur : Beige chaud I so wanted to read the answers to some of the questions that were asked about this product. I have many of the same questions but contacting the client by email is a nice touch but it would be nice if you would post the answers to the questions so others could benefit. I just bought this product for the first time and haven't used it yet. I can't really rate it honestly but I love eSalon products. However, I don't know how often to use it. I shampoo every day. Is every other day too frequent? Once a week? I also use the Devoted to Hue and absolutely love it!! It gives me a pop of color and covers my white hair! I use it every two to three days lightly. I don't want to be without it! I was hoping this would be the same or similar. 9 sur 14 personnes ont trouvé cet avis utile. Et vous ? |
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Really works A utilisé Couleur : Correcteur de reflets pour blond I love the results, it takes the brashness out 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Very poor directions A utilisé Couleur : Beige chaud I haven’t used this yet because I didn’t know HOW to use it. Directions say to apply with gloves (which weren’t provided) which led me to believe perhaps I was to use this immediately after the color processing, yet how could I do that in the shower the wait the 10+ minutes to rinse. Hoping the results are better than the instructions! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLisa - We're truly sorry that our Toning Mask did not provide the directions that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Products A utilisé Couleur : Correcteur de reflets pour châtain et brun All the products I have used have been of great quality, except for one hair color that was clumpy and did not mix well. I have been a client a good while. Now I have decided to accept my gray roots. I will not need color anymore, more in the future if there are products that are good for graying hair, I am sure I will try them. Thank you 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHazel - We truly appreciate your feedback. One of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
great product A utilisé Couleur : Correcteur de reflets pour blond Took away any brassiness. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAnn- We're thrilled to hear that you're enjoying the Toning Mask. We look forward to our next opportunity to delight you! |
Helped with red tones some A utilisé Couleur : Correcteur de reflets pour châtain et brun Definitely needed more than one. Have shoulder length (maybe a couple inches below my shoulder). Didn't seem to help with softness or shine. If your hair is like mine it will still find a way to pull some red tones from the mask. Might need to make these more personalized too. Don't think I will get it again. Nice to try it though to see if it helped. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Removes orange tints A utilisé Couleur : Correcteur de reflets pour châtain et brun Good but requires few applications to get desired results 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Toner works to bring out highlights! A utilisé Couleur : Correcteur de reflets pour blond I use the toner after colour my hair every 8 weeks and in between colour applications to help with brassiness and root growth. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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No more brass A utilisé Couleur : Correcteur de reflets pour blond Gave this to daughter in law when she wanted to tone down more gold toned highlights . . 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Toning Mash A utilisé Couleur : Beige chaud Don't remember receiving this....will check my supplies and use right away. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Works A utilisé Couleur : Correcteur de reflets pour châtain et brun I tried the red neutralizer tint rinse first, it lightened the red in my baylage but didnt remove the brassiness, so then ordered this toning mask and it turned my reddish brass baylage into an ash brown and I love it, just wish it would last longer and bottle was bigger....I use blue shampoo the tint rinse then the toning mask 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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awful A utilisé Couleur : Beige chaud i have wanted red for years. But u wont give it to ,me. BYBY 0 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKris - We’re truly sorry that our Toning Mask (Warm Beige) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Very little help. A utilisé Couleur : Correcteur de reflets pour châtain et brun Used the mask. Not a big help. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKaren- We're truly sorry that our Toning Mask (Red Neutralizer) did not neutralize your color as desired. We value every client, and look forward to providing you with a product that will better suit your needs. |
No clear instructions A utilisé Couleur : Beige chaud Does it go on wet or dry hair? 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJulie - Our Toning Mask is simple and effective, simpy saturate hair with the product after shampooing, leave on for around 10-15 minutes, and rinse out! I hope this was helpful, please let us know if we can further assist you! |
Not sure A utilisé Couleur : Beige chaud Really don’t need this..... why do I have this??? Waste of money 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDiane - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Made my hair very soft A utilisé Couleur : Correcteur de reflets pour châtain et brun I used this product for 30 minutes after using the red neutralizer tint rinse. Luckily, it was able to remove the tangles that the tint rinse caused. I liked this product but it is very time consuming to use. Is there a daily shampoo/conditioner that could help maintain the results? 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCathryn - Here at eSalon, we are always striving to create the best products possible. We value every client, and look forward to providing you with a product that will better suit your needs. We hope to continue helping you find hair perfection! |
Directions say use gloves A utilisé Couleur : Correcteur de reflets pour blond Directions say use gloves but no gloves provided🤔 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMichele - Thank you for your feedback. We apologize for the disappointing experience you had with our Toning Mask. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
No color change, just shine A utilisé Couleur : Correcteur de reflets pour châtain et brun I don’t think this did much for my color, but my hair felt so healthy after. I also used it on my extensions! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCarolyn - We're truly sorry that our Toning Mask did not provide the neutralizing that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
It turned my hair darker, and kind of flat looking. A utilisé Couleur : Beige chaud I noticed that this Toning Mask was making my hair darker, as in the basic color of my hair. The mask I used before was a Golden. I just thought that it was the same mask just the name had changed to encompass both shades. But this made my hair actually beige, with more of the beige standing out. So, I can't use this color. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRobyn- We're truly sorry that our Toning Mask (Warm Beige) was not he correct shade that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Toning mask A utilisé Couleur : Beige chaud Used it once but I did not see any difference in color like when Its done in a hair salon. I used a lot on my hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJosie C. - We're truly sorry that our Toning Mask did not make any difference to your color. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Didn’t work either A utilisé Couleur : Beige chaud Did nothing to my hair but made it softer. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMary A. - We truly appreciate your feedback. We are glad that you could discuss it with one of our Color Experts. Please let us know if there is anything else we can do to help! |
Had to use two bottles to cover A utilisé Couleur : Correcteur de reflets pour blond Had to use two bottles to cover my hair. I don’t even have long hair. Left it on for double the time it said and it didn’t do anything but stain my scalp. Keep trying to give your products a try. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMary - We're truly sorry that our Toning Mask (Blonde Neutralizer) did not provide what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
No change in tone A utilisé Couleur : Correcteur de reflets pour châtain et brun I purchased this hoping to remove/neutralize brassy orange tones in my brunette hair. This did nothing to the color/tone of my hair. Total waste. I have started using a blue shampoo & conditioner I purchased elsewhere which has made a world of difference and totally neutralized my brassy tones. I would recommend that over this conditioner. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHelen - We're truly sorry that our Toning Mask did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
I want a refund A utilisé Couleur : Correcteur de reflets pour châtain et brun This is the most useless product I've ever bought! It does absolutely nothing to tone down red brass. Wasted money for anything else that would have been less expensive and more effective. DON'T BUY THIS! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKendell - We're truly sorry that our Toning Mask (Red Neutralizer) did not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
So much blue A utilisé Couleur : Correcteur de reflets pour blond Very messy to use without great results 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMargot - Thank you for your feedback. We apologize for the disappointing experience you had with our Toning Mask (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Very hydrating but... A utilisé Couleur : Correcteur de reflets pour blond I applied this product after shampooing and towel drying a bit to tone my platinum hair. I washed it out after exactly 15 minutes - It left my hair feeling soft but unfortunately the pigment deposited really unevenly and now I have very patchy bright blue splotches all over...Feeling a little nervous about getting the pigment out - may need to pay my colorist a visit to fix it :( 2 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMichelle - We're truly sorry that our Toning Mask (Blonde Neutralizer) did not work for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Didn't Do Anything To My Hair A utilisé Couleur : Correcteur de reflets pour blond I purchased this toning mask because I wanted to balance the warm tones in my light brown hair. I dyed my naturally brown hair a very bright red color and maintained it for about 7 months before I decided to dye over the red in an attempt to return to a tone as close as possible to my natural hair color. As the brown hair dye has started to fade, my hair has become very warm and brassy again. So I decided to try this product. After reading reviews, I chose the Blonde Neutralizer because I was afraid the one for reducing red would leave a blue hue on my hair. I applied this mask and washed a strand of my hair to check the progress after 15 minutes. I didn't notice any change so I decided to leave it on for 45 MINUTES TOTAL before washing it out. I let my hair dry and was so extremely disappointed. THERE WAS ZERO CHANGE TO MY HAIR COLOR. Maybe the red reducing toning mask would work but I'm hesitant to purchase it because I feel like there's a good chance it will also be a complete waste of time and money. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAudrey - We're truly sorry that our Toning Mask did not provide the results you expected.We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! Keep an eye on your inbox for more details. |
Need Instructions! A utilisé Couleur : Correcteur de reflets pour châtain et brun This mask was included in my order to address red hue issue but no instructions about when to use (?) 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAnnmarie - We apologize for any confusion with how to use our Toning Mask. Upon reviewing your profile, we see we have reached out to you to discuss your hair color needs and how we can best assist you. |
No change A utilisé Couleur : Beige chaud Only tried once didn’t see any improvement on color 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAmanda - Thank you for your feedback. We apologize for the disappointing experience you had with our Toning Mask in Warm Beige. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
No change in tone for me A utilisé Couleur : Correcteur de reflets pour châtain et brun I wanted to try this toning mask after the soft red and red neutralizing tint rinses didn’t help remove or subdue any brassy tones in my hair. Unfortunately this product did not work any better. Again, I do like the smell and the way my hair feels after though. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAmanda - We're truly sorry that our Toning Mask (Red Neutralizer) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
It’s ok A utilisé Couleur : Beige chaud Yeah I won’t buy it again 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAmi - Thank you for your feedback on our Toning Mask (Warm Beige). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
No difference A utilisé Couleur : Correcteur de reflets pour châtain et brun I have dark brown hair with red undertones that shine through. This did nothing to help them at all. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTiffany - Because you felt our Toning Mask didn't provide the reduction of red tones you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
didn't do what I thought A utilisé Couleur : Beige chaud Didn't work for me. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJennifer - Thank you for your feedback. We apologize for the disappointing experience you had with our Toning Mask (Warm Beige). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Didn’t work A utilisé Couleur : Correcteur de reflets pour blond I was sent this for free because the Light Set turned my hair orange. They said to use this to help fix it. It did nothing. Super disappointed with the light set and the mask. Will not purchase either again. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsBrea - Thank you for your feedback. We apologize for the disappointing experience you had with our Toning Mask (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
junk A utilisé Couleur : Correcteur de reflets pour blond Did nothing 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCarolyn- Thank you for your feedback. We apologize for the disappointing experience you had with our Toning Mask. We're always looking to improve our service and products, and truly value everything our clients say. If you need any tips/tricks for using your Toning Mask, please feel fee to reach out to [email protected]. We are always happy to help! |
Didn't help A utilisé Couleur : Beige chaud Did not help correct my unnatural orange color. Only use if you want to add coppery or strawberry color to blonde hair. Not sure why this was recommended to me when I was trying to go lighter. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsShannon- Thank you for your feedback. We are sorry to hear that our Warm Beige Tint Rinse did not provide your desired result! Warm Beige is a warm-toned shade recommended for warmed toned hair colors such as the one selected with your first order. We have reached out via phone to discuss your color needs further, and we would love to discuss and offer suggestions to better suit your needs. We look forward to speaking with you soon! |
Not for me A utilisé Couleur : Beige chaud Did not change my hair as described I felt as though it really stripped the color from my hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsChristina - We're truly sorry that our Toning Mask (Warm Beige) did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Expected more....ruined my hightlights A utilisé Couleur : Correcteur de reflets pour blond I colored roots and put this mask on as advised after rinsing out color. The mask was not moisturizing for my hair ....smelled great though. Very disappointed that it dulled the professional highlights I had in rest of my hair. My hair looks mousy brown with no shine now. :( It worked good for the area that gets brassy. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAnnMarie - Thank you for your feedback. We apologize for the disappointing experience you had with our Toning Mask (Blonde Neutralizer). We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |