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316 avis |
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Leaves hair looking greatThis product leaves my hair very smooth and shiny without any oiliness 4 sur 4 personnes ont trouvé cet avis utile. Et vous ? |
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Sooo SoftI expected some softness, but with this product I couldn’t stop feeling how wonderful my hair felt! Even in the most humid weather...which pleasantly surprised me. Definitely putting the Velvet Primer on a monthly order 3 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
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Love it!!Makes my hair feel so soft even after coloring. 3 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
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Great productLoved this... smooths our frizz and makes hair more manageable 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Best product to apply prior to flat ironThe velvet Primer is light and does not weigh down your hair, it leaves your hair smooth and shiny exactly as advertised. Very happy with this product! 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Smells WonderfulThe rich formula is perfect for my thick hair. Just a nickel size brought out a shine I haven't seen in years! Love the clean scent. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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AWESOME!OMG! This product is the BEST leave-in product. My hair is so soft and manageable!!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Can’t say enough good thingsLove love love this its amazing 0 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Primer for after shampooI really like this primer! Gives body and works well before a blow dry, shiny too! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDonna - We're so happy to hear that you're enjoying the Velvet Primer! We truly value your feedback and look forward to hearing from you again in the future. |
GreatIt seems to keep the frizzy down. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDiane - We're so happy to hear that you're enjoying the Velvet Primer! We truly value your feedback and look forward to hearing from you again in the future. |
VelvetMakes my hair feel like velvet. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHello Nancy! We’re pleased to hear that you’re enjoying the Velvet Primer and that it makes your hair feel like Velvet! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
PrimerSoftened my hair. Gave it more shine. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCarol - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying the Velvet Primer! We look forward to the next opportunity to delight you! |
Velvet PrimerGreat product left my hair shiny and straight A little goes a long way 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Tolles ProduktIch habe es probiert und fand schon beim 1.Mal benutzen toll wie schön sich es verteilen lässt und der Duft ist auch schön! Das Styling war leicht und hielt auch lange an! Aber Vorsicht!! Wenn man zu viel dosiert, fetten die Haare schnell 😉 3 sur 4 personnes ont trouvé cet avis utile. Et vous ? |
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It worksTried all the frizz ease, wow, and anything that promised to tame my summer frizzy hair. It’s not even that frizzy but nothing made much of a difference. I can’t say enough about your new product. Literally a pea size calmed my hair and lasted til my next shampoo. 👍😊 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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Great for your ends!Helped with the end "frizzies." 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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I find that this is a ok product.My hair is very damaged from bleaching and using hair tools, so it needs tuff products. Note, I use this for straightening my hair. So if you don’t have very damaged hair, I would think it is a good product. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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AmazimgPut it in before drying my hair and just leaves it feeling silky! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Frizz goneThis has taken the frizz from my hair, especially on the ends. It’s great.🐾 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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No more tumbleweed hair!I am 60 plus with fine hair. I color and flat iron, which has in the past lead to the back of my head frizzing into a tumbleweed at the ends until my quarterly haircut. Not a happy look! I have tried so many products with less than stellar results, I imagined this product would be just another 'meh' WRONG! LOVE IT!!! Short, smooth and 'velvety' Great product (and scent) 103 sur 105 personnes ont trouvé cet avis utile. Et vous ? |
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Makes my hair velvety smooth.And controls the frizz. 8 sur 8 personnes ont trouvé cet avis utile. Et vous ? |
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Soft hairLeaves you with very soft hair 3 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
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Velvet PrimerDidn't notice less frizziness or any corrective conditions to my hair after using this product. 3 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKathie- We're truly sorry that our Velvet Primer did not provide the moisture or conditioning that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Hope Springs Eternal...But Fooled AgainI've bought dozens of products over the years that promised to smooth my unruly hair, and 99% of them are bunk. This was no exception. 3 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRandi- We're truly sorry that our Velvet Primer did not provide the smooth texture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Absolutes mussWenn man glatte Haare liebt. Schützt, pflegt und duftet mega schön... 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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First time orderMy first time using this product and it won’t be the last. It makes my hair so soft. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCelest - We’re pleased to hear that you’re enjoying the Velvet Primer! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Kept my hair looking goodI wasn’t really sure if this would make any difference to my hairs appearance. I was wrong my hair stayed looking good well beyond it usual couple of days in fact I could probably left it even longer which for someone with mid length thick wavy hair is a definite big plus as it take so long to dry and style .. Will purchase again but think this tube will last a while only use a pea sized amount but will be a future repeat purchase. 13 sur 15 personnes ont trouvé cet avis utile. Et vous ? |
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Good for drying hair straightWavy hair - helps dry long hair straight 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCyndy - We're so happy to hear that you're enjoying your Velvet Primer results! We truly value your feedback and look forward to hearing from you again in the future. |
Definitely does the jobThis product definitely smooths and shines your hair, making it soft and smooth. However if you have fine hair, careful how much you use 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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just a little does a lot!very effective in my frizzy-haired humid climate. Too much will be a problem, though, so use sparingly! 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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Not used yetI have not used this as of yet. Every time I go to wash my hair I forget that I have this. 0 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAbigail - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Prefer the shine silk treatmentThe shine silk also detangles and leaves my hair soft and full. Too much fragrance for me with the velvet primer. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRuth- We're truly sorry that our Velvet Primer did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
PrimerSmells awesome and makes hair super soft as does shampoo and conditioner. Just wasn't sure if I could use with the color protector 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Perfekt für Fritz freeAber nicht wirklich so meins. Haare haben nicht wirklich Volumen und sind bisschen steif. Also an sich für wer frizz free sucht aber man kann nicht beides haben. Zumindest bei meinem Haar. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Works For Frizz!I got this product about a month ago so have used it several times. It really does get rid of the frizz on my natural curly hair which has dry areas that only frizz! The only issue (and the reason I only gave 4 stars) is the way it's packaged. The product seems to separate and I need to shake it every time or my first dollop is just watery liquid. It's hard to shake a tube, it would be better in a bottle. 10 sur 10 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSusanne - We're so happy to hear that you're enjoying the Velvet Primer! I will definitely be sure to pass along your suggestions. We truly value your feedback and look forward to hearing from you again in the future. |
Still searching for a de-frizz that worksOf the 3 eSalon de-frizz products I've tried, this was the best of the 3. Still didn't help much (I just have too many spit ends). Note if you don't use it regularly, the product separates. Shake well! 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTerri - We’re truly sorry that our Velvet Primer did not perform as expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Velvet Primerworks good but be careful not to use to much product, I did at first and it makes you hair look oily. Would recommend 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Christine! Thank you so much for sharing your feedback with us! We're glad our Velvet Primer was able to help you reach your Hair Goals and that you figured out just the right amount to apply to your hair! We look forward to crafting your next order soon! |
Velvet primerIt is a nice frizz control, but not what I like for me, by the end of the day makes my hair flat, but this could be because my hair is a bit thinner than some, thicker hair does better with the Velvet Primer. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMarie - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Easy fix for frizzNeeds so little to do the job. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsNancy - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying the Velvet Primer! We look forward to the next opportunity to delight you! |
great producthair feels like velvet after use 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Laura, We're thrilled to hear that you're enjoying the Velvet Primer. We look forward to our next opportunity to delight you! |
PrimerIt's OK we shall see 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsClaudia - We’re pleased to hear that you’re enjoying the Velvet Primer! We truly value your feedback and look forward to hearing from you again in the future. |
SmoothDoes stop frizz a little but not brilliantly 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Works OkayBecause my hair is quite course, this product doesn't smooth out my hair 100%. It just works well enough however, to not let my hair be as frizzy. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTuna - Tuna - We are truly sorry that our Velvet Primer did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Keeps hair sleek and frizz free!I find this product to be watery if I don't shake the tube first. Otherwise, it is a great product and really helps to keep my hair sleek and frizz free for days! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJennifer -We’re pleased to hear that you’re enjoying the Velvet Primer! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
It's goodA little heavy so you don't need much! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAmiee- We're thrilled to hear that you're enjoying the Velvet Primer. We look forward to our next opportunity to delight you! |
Pretty good!I use it on the ends of damp hair as a stying product and on dry hair to help tame fly-aways. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsChristina- We're thrilled to hear that you're enjoying the Velvet Primer. We look forward to our next opportunity to delight you! |
Great shineYou only use a small amount. Doesn't weight your hair down. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSheryl- We're so happy to hear that you're enjoying the Velvet Primer! We truly value your feedback and look forward to hearing from you again in the future. |
Loved this productLove how this makes my hair feel and smell. But I am very disappointed with esalon as I started using this they stopped carrying it in stock. I have not been able to find anything like it!😡 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSherry - We’re pleased to hear that you’re enjoying the Velvet Primer! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Velvet primerIt’s ok not what I expected 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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PrimerLove it only used a little. But like the feel of it. 0 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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It Works!My hair use to be frizzy but not with this product! 19 sur 19 personnes ont trouvé cet avis utile. Et vous ? |
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Velvet PrimerI noticed using the velvet primer the first time it made my hair feel softer. I had not results with helping my frizz. In fact the primer made the frizz worse. Never have I found a product to stop the frizz. Very disappointed. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDonna - We're truly sorry that our Velvet Primer did not work out for you. We have reached out to you via email to see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Bad SmellI need to return this product, it has a stinky animal smell. How do I return it? Will I get a shipping label from eSalon? Thank you, Gloria Almendares 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsGloria - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Mmm MehI didn't find any difference before and after using this product. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Elena! We are sorry to hear that your color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
Not For MeThis product has great reviews so I thought I’d give it a try. I have very unruly, frizzy hair but this didn’t calm it down much. I still had to use a flat iron to achieve control. My hair didn’t respond to it like others have claimed. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCarol - We're truly sorry that our Velvet Primer did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Too wateryI've used the velvet primer a couple of times now. I don't like the substance and the smell seems off. It's very thin and the second time I used it there was a big puddle of watery liquid coming out before a more thicker substance. I kneaded the tube and now it's a little thicker but I'm not going to use it anymore. I loved the universal leave in conditioner but that's constantly out of stock. Hopefully you will be bringing it back soon. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Jikkenien! We are sorry to hear that you weren't happy with the Velvet Primer. Please check your emails, we just got back to you to help you further. |
not sure what it didI smells bad 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMichelle - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
not sure what this is supposed to do but...it's pretty gross. stays separated then weighs down my hair. do not recommend. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRachel - We're truly sorry that you were not happy with your results after using our Velvet Primer. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not for meDid not like the scent, or lack of a scent, or the texture. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsShari - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
PrimerDidn’t really do much for my hair , no shine at all , and was not impressed by the smell. Sorry 😞 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSheila - We're truly sorry that our Velvet Primer did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We appreciate you sharing your feedback with us, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
I'm really annoyedI've out this on as instructed and after a few hours hair becomes frizzy again ,so I would not recommend 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsClaire D. - Thank you for your feedback. We apologize for the disappointing experience you have had with our Velvet Primer. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not much differenceSimilar to the other products I bought with this order, I though this would really soften my hair and give it a nice shine but I did not see much difference, specially nothing extraordinary when compared with simple argan oil. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Veronica! We are sorry to hear that the Velvet Primer didn't meet your expectations. Please check your emails, we have contacted you to help you further. |
Not for meIt made my hair feel greasy......and I used the recommended "pea size amount". Was disappointed. Most esalon products I love so this was a surprise. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMarci - We’re truly sorry that our Velvet Primer did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Velvet Primer Smoothing BalmBought this product to help with frizz. Does help with minimizing frizz. The downside is that it leaves my hair limp. At first my curls look full and shiny. After a short time, my hair looks flat. Will not order this again but I certainly will be trying other eSalon product. I love almost every product I have tried so far. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKatt - We’re truly sorry that our Velvet Primer did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Keine Empfehlung für Allergiker.Vertrocknet die Kopfhaut. Enthält Silikon etwas das mir Allergie aufruft. Leider 😔 Pia 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsPia de Pollok. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Velvet Primer nicht Ihre Erwartungen erfüllt hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. |
Leider kam es defekt anDie Tube ist Defekt und läuft von hinten aus. Jetzt Monate später. Ich bekam nie Ersatz. Danke. So.. ich habe nie Ersatz bekommen der hier angekündigt wurde. Mein Abbo habe ich auch gekündigt da ich eine Bestellung verschieben wollte aber esalon telefonisch nicht erreichbar ist. Also.. nie wieder danke 2 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
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VevetNoch nicht viel Erfahrung 0 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRenate K. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Velvet Primer nicht Ihre Erwartungen erfüllt hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. |
Velver PrimeI loved the scent. I do not like how it has weighed my hair down. My hair feels almost greasy and I have dry hair. I actually used even less the 3rd time I tried it and I still think it’s too much for my hair. Besides I usually I love the majority of eSalon products, the Velver Prime is a exception. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsElisabeth - We’re truly sorry that our Velvet Primer was too heavy for your hair. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
It ok is not my favoritethis product is not my favorite Is ok it left my hair wage down Maybe for some people works for me not 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLizabeth - We're truly sorry that our Velvet Primer did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Could be betterSorry I really thought this was going to be something very special as your products are very good. But I did not see anything special with it. Seems to work or not work like the others I have tried. I didn't use a lot as was directed but it just didn't do much for me. I'll continue to use it but I doubt I will re-order. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHello Marla, we are very sorry to hear that our Velvet Primer did not provide the results and experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not for meThe formula is too heavy and does not smooth friz this was a big disapointment 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSandra - We're truly sorry that our Velvet Primer did not provide the smoothing experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Velvet PrimerDid not tame my fine curly hair at all. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCharlene - We're truly sorry that our Velvet Primer did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
I miss eSalon Sleek DreamsI just got the Velvet Primer, so maybe I haven't given it enough time. I wanted to re-order Sleek Dreams Smoothing Balm, but it looks like maybe it was discontinued? I loved it. Velvet Primer just doesn't seem to do as well, for me, as Sleek Dreams. I hope I'm wrong that is was discontinued but I can't seem to find it anymore. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsWe're truly sorry that our Velvet Primer did not provide the quality that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Very dryThis primer make my hair very dry and frizzy. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsFaby - We're truly sorry that our Velvet Primer did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We take our clients' feedback to heart and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
VelvetIts the first time i have and its just okay, because it does not not have a natural finishing 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAdriana B. - Thank you for your feedback. We're truly sorry that our Velvet Primer did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
tight curl hairAlthough it cut back on the frizz, it left my hair dried out feeling. Used in conjunction with moisture styling gelee & oil 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsOreta - We're truly sorry that our Velvet Primer did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
HmmmMy hair felt dry after using this product. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCheryl - We're truly sorry that our Velvet Primer did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not for meI was really excited to try this product, but it made my hair feel bad and unmanageable. It felt really nice on my damp hair, but once I dried it, my hair felt dry and straw-like and was more tangled than usual. I didn't change anything else about my hair routine so I believe it was this product that caused it. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAlyssa - We're truly sorry that our Velvet Primer did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
No observable difference in my hair.I have not noticed any improvement in shine, manageability or frizz control. It does feel heavy and somewhat greasy. Disappointing product! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRoni - We're truly sorry that our Velvet Primer did not provide the texture and shine that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Would not RecommendThis product left my hair feeling dry and brittle after multiple uses. I would not recommend this product. 3 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMolly - We're truly sorry that our Velvet Primer did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Too heavy for my hairI loved the concept of this product. I loved the scent. I do not like how it has weighed my hair down. My hair feels almost greasy and I have dry hair. I actually used even less the 3rd time I tried it and I still think it’s too much for my hair. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsShannon - We're truly sorry that our Velvet Primer did not provide the touch and feel to your hair that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
AlrightNot for me. 0 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMelissa - We truly appreciate your feedback! We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Okay ProductI waited for the Velvet Primer to use instead of the Universal Leave-In. Truthfully I am not impressed. The fragrance is really nice but I do not get frizz-free smooth styling. The product is thin and light-weight which might be a good thing for thin or fine hair. But I have thick curly hair and a more substantial product would work better for me. I like to wash and wear because blow drying and flat ironing take so much time. I was hoping Velvet Primer would work better for my hair. Unfortunately it falls short. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsNancy - We're truly sorry that our Velvet Primer did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not as expectedProduct is extremely thin and watery and does not seem to do anything for my hair. Very disappointed based on all the positive reviews. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsStacey - We're truly sorry that our Velvet Primer did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not shinyDid not remove frizz or make hair shiny 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsGail - We're truly sorry that our Velvet Primer did not provide the moisture or shine that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Velvet primerIt is a average product works like any over the counter product 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKathleen- We're truly sorry that our Velvet Primer did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Ok product.It's too runny and I've used better. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDenise- We're truly sorry that our Velvet Primer did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not greatDidn't notice any change for the better. My hair was greesy 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLora - We're truly sorry that our Velvet Primer did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
FrizzMade my hair a frizzy mess. Not happy. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRita - We're truly sorry that our Velvet Primer did not provide the moisture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not goodIt doesn’t work with my curly hair still after applying my hair is fizzy and it lea it greasy. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsWe're truly sorry that our Tint Rinse left your hair feeling greasy. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
How can I review a product that I have not receivedHave nit received product!!! 0 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSusie - We truly appreciate your feedback! We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Sticky and drying.I hate this primer. The product is heavy, sticky, and drying. I tried using very little of it with the same result. Blech. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRita- We're truly sorry that our Velvet Primer did not provide the texture or moisture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Does add shineOf all the products I have purchased this is the only one that did what they said it would do. It does give hair a shine but doesn’t do well with other hair care products such as mousse. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKelli- We're thrilled to hear that you're enjoyed the Velvet Primer even though it did not work well with other products. We truly value your feedback and look forward to hearing from you again in the future. |
not very effectiveAt first I tried using the pea sized amount that they said for my long hair. It didn't do much of it all and it just felt frizzy. So the next time I added a little more about (two pea sizes) and then it seems so heavy and greasy. I've tried using it a few more times and just can't seem to get it to work properly. I've been using another combing cream / leave in for years that's available in grocery stores and it works better. This just didn't seem to work for my hair and seems really fussy. 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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Just okayI have used products that work better, and went back to them! 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLisa - We're truly sorry that our Velvet Primer did not provide the experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Velvet PrimerIt made my hair too soft, but I would recommend it to a friend who needs it more. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsEileen - We're truly sorry that our Velvet Primer did not provide the experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not goodI bought this to help keep the ends of my long hair from frizzing. It seems to be gooey and makes it tangle. Not what I was expecting at all 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsVirginia - We're truly sorry that our Velvet Primer did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Frizzy hairDid not work as well as planned for frizzy hair 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRochelle - We're truly sorry that our Velvet Primer did not provide the experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Sticky & RunnyThis really made my hair sticky no matter if I put just a little not a fan at all, also really runny for the squeeze container it is in just flows out too much 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJina- We're truly sorry that our Velvet Primer did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
VelvetI haven't used it as I didn't want it, but with the COVID lockdown was unable to mail it right back. 0 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSharon- We're truly sorry about your most recent experience. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |