My color is not quite right yet, but I love how the colorists are reformulating and asking questions about what I'd like to see in my color. I think we are almost there!
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Kara- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
POSTÉ PAR :
Irina M.
10 mars 2021
Estuve muy contenta con el pedido
POSTÉ PAR :
Irina M.
10 mars 2021
El tono era perfecto y la oferta también pero el nuevo precio no se ajusta a mis espectativas. Volveré a comprar cuando saquéis una nueva oferta. En la actualidad no trabajo y esperaba poder encontrarlo más barato.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Shannon - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
POSTÉ PAR :
Kimberly P.
9 mars 2021
I like my color
POSTÉ PAR :
Kimberly P.
9 mars 2021
I like my color but this is the worst smelling stuff I have used! The smell burned my nose and eyes and took my breath away!
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Kimberly - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTÉ PAR :
Linda Nash
9 mars 2021
My product.
POSTÉ PAR :
Linda Nash
9 mars 2021
Please do not send me anymore dye at this time. I am not able to pay for it. Thank you, Linda Nash
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Linda - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We have reached out to you via email to see about remedying this situation. Keep an eye on your inbox for more details.
POSTÉ PAR :
Manon L.
9 mars 2021
Zum Glück gewagt :)
POSTÉ PAR :
Manon L.
9 mars 2021
Nachdem ich viele Rezensionen gelesen hatte, in denen sich Kunden beschwerten, die Ware nie erhalten zu haben, war ich zunächst abgeschreckt. Nach einem Tag Bedenkzeit dachte ich mir dann aber egal, für 11€ ist es den Versuch wert - das könnte ich verschmerzen. Und was soll ich sagen: Die Ware kam innerhalb einer Woche an und ist super schön aufgemacht! Es ist sogar eine extra Tube Farbe für die Längen dabei. 😍 Ich bin happy, nun muss ich nur noch die Farbe selbst testen. Wenn die mir auch zusagt, bleibe ich bei dem Abo. Noch was: Wenn die Zollgebühr unter 5€ ist, treiben es die Behörden i.d.R. nicht ein. Das muss man halt bedenken und nicht jammern wenn man direkt eine Riesenbestellung macht. ;)
0 sur 1 personnes ont trouvé cet avis utile. Et vous ?
Monica- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
POSTÉ PAR :
Tanya S.
7 mars 2021
Love it
POSTÉ PAR :
Tanya S.
7 mars 2021
I love the colour my hair has become! It's an 8 out of 10 but the reason why I didn't rate 10 was because it didn't dye my greys :( so I'm very sad about that
1 sur 1 personnes ont trouvé cet avis utile. Et vous ?
I’m a mature blonde with white coming in at the front hairline and temples. This is the only color that actually makes my hair blonde again! Others just make it look grey.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Kristin - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future!
POSTÉ PAR :
Linda H.
5 mars 2021
Great colour
POSTÉ PAR :
Linda H.
5 mars 2021
The colour mix for me is perfect ,but I really don't need all the accessories that come with it evrytime ,I would just like the colur and pay a bit less,
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Merrie - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
POSTÉ PAR :
Christine M.
4 mars 2021
Great Product
POSTÉ PAR :
Christine M.
4 mars 2021
Loved the product and the colour-found a difficult to squeeze out of the bottle as quite thick but used bowl and
brush and it was great to use.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Buenas dia, me gusto mucho el color,mas los dias siguente despues algunos lavados
Queria un tono mas claro pero no encuentro el menu de los colores para elejir
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Firstly - I like this a lot. Felt much more confident applying than when I have spent ages in a shop staring at two boxes of dye that look exactly the same but aren’t! I watched all of the videos and got to it. I have some really stubborn greys at the side and front so paid extra attention to those areas as per the videos. I checked and rechecked to make sure they were saturated. But then after washing and as my hair began to dry, I was a little disappointed to still see some of them. Don’t get me wrong, there are less than usual with previous dyes I tried, but I think maybe I had unrealistic expectations. Also I tried a semi so maybe that’s why too? Hasn’t deterred me though, I like the service a lot.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Love the product but.. I want my product on the 1st but you can’t specify the first. I have to go in every time and put in the date ahead of time to get it on the first. You can’t put in 4 weeks because it doesn’t fall that way. Need to make it easier for the customer to put a date in and for the company to figure out how long it takes for that product to be received on time. I was expecting my order on the 1st, I will not be getting it until the 8th. Now I have to figure the date to use to get it on the 1st every time
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Kathy - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color. We take our clients' feedback to heart and continue to improve our service each and every day. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Elaine I.
4 mars 2021
Camo Wand
POSTÉ PAR :
Elaine I.
4 mars 2021
Loved this product; that is until my color was discontinued. I check back regularly but no more auburn. Wish I could purchase it again in my color.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Elaine - This kind of feedback is very rewarding. We're so happy to hear that you enjoyed our Camo Wand! We look forward to the next opportunity to delight you!
POSTÉ PAR :
Julia N.
3 mars 2021
Love it but need better coverage
POSTÉ PAR :
Julia N.
3 mars 2021
Really love the customer service, the quality of the products and the packaging. Still am not getting the gray coverage that I’m looking for. Went to the salon for color yesterday and will try esalon color again in a few weeks. Maybe I need to leave it on roots way longer than it says to.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Julia - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right!
POSTÉ PAR :
Mondane P.
3 mars 2021
Nice color but...
POSTÉ PAR :
Mondane P.
3 mars 2021
I like the color but I have a few hidden grey hair and although I went on coloring rhe strands they were not completely colored. To be fair they are difficult to catch color. I thought I would give a try to the product. I did not want a specia grey hair formula as I have just a few but my hair being dark they show more.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Janet - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right!
POSTÉ PAR :
Carla C.
3 mars 2021
Peroxide
POSTÉ PAR :
Carla C.
3 mars 2021
The peroxide bottle was slightly open, I didn’t lose much but it was crusted on and around the bottle. My hair still came out great!
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Carla - We're truly sorry that your order arrived damaged. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
June S.
2 mars 2021
Really grabbed the gray
POSTÉ PAR :
June S.
2 mars 2021
Really grabbed the gray and the color is holding well. Wish the red/ash tint wasn't there but everything else is great.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
June - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
POSTÉ PAR :
Susan S.
2 mars 2021
Great color!
POSTÉ PAR :
Susan S.
2 mars 2021
I liked the color but I didn't realize that it was just for the roots.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Susan - Thank you for your review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future!
POSTÉ PAR :
Natalie S.
2 mars 2021
Great colour
POSTÉ PAR :
Natalie S.
2 mars 2021
Great colour however the usual greys crept through after a few weeks and £25 inc postage for a root touch up is too expensive for a home colour when I get the same result from a £5 shop bought. It’s a shame as I would have bought again if £10-15 max inc postage.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Initially I would have gave it 5 stars as I thought the colour was really good but 2 weeks later my roots are showing on the hairline at the front of my face. This wouldn’t have happened if the hairdressers had done it.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
I've been coloring my hair for 32 years, and this color is fantastic. My hairdresser loved it, too. But, it has left my hair so dry. I usually don't need to condition when I shampoo, and now I use heavy-duty conditioner every time, and leave it in through my shower. That helps a lot, but I worry about cumulative damage.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Kathleen - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Kendra H.
1er mars 2021
the color is great
POSTÉ PAR :
Kendra H.
1er mars 2021
very dimensional, doesn't look like flat box hair color.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Kendra - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color. We appreciate you sharing, and Happy Coloring!
POSTÉ PAR :
Sabine K.
1er mars 2021
Tolle Farbe
POSTÉ PAR :
Sabine K.
1er mars 2021
👌👌👌👌👍👍👍👍👍
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Starlla - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out!
POSTÉ PAR :
Matilde C.
28 février 2021
My color
POSTÉ PAR :
Matilde C.
28 février 2021
I really do like this product, but it can get a bit expensive with S&H considering I have to dye my grays semiweekly.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Sandra - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring!
POSTÉ PAR :
Gabriella N.
27 février 2021
Non messy
POSTÉ PAR :
Gabriella N.
27 février 2021
It works, but it seems like you have to use quite a bit to get a little coverage.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Sherrie - We are so very happy to hear that you are loving your customized eSalon color. Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTÉ PAR :
Susie H.
26 février 2021
Great coverage and left my hair feeling great
POSTÉ PAR :
Susie H.
26 février 2021
faded quickly on my ends though!
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Susie - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are sorry to hear your color is fading faster than expected! One of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out!
POSTÉ PAR :
Linda S.
26 février 2021
Ich bin begeistert
POSTÉ PAR :
Linda S.
26 février 2021
Durch den Lockdown war ich gezwungen, meinen Ansatz selbst zu färben. Ich bin durch einen Artikel in einer Zeitschrift auf eSalon aufmerksam geworden. Und ich muss sagen, ich bin begeistert. Die Farbe ist super und die Betreuung durch eSalon einfach nur toll. Man hat die ganze Zeit das Gefühl, von einer guten Freundin begleitet zu werden. Allein die Verpackung schaut schon wie ein Geschenk aus. Und die Farbe mit meinen Namen ist einfach nur schön. Sie sieht natürlich aus und war sehr leicht aufzutragen. Es wurde voll auf meine Wünsche eingegangen
Natürlich werde ich nach dem Lockdown meine Friseurin wieder aufsuchen, aber sicher nicht mehr so häufig wie früher, denn ich habe eine super Alternative.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
I really do love this product and feel it is so easy. However my gray is already staring to show thru all through out my hair, not just the hair line. Can it be made for a better coverage of the gray?
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Kim - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTÉ PAR :
Judy D.
26 février 2021
Works on my gray hair
POSTÉ PAR :
Judy D.
26 février 2021
The color was easy to put on and directions were thorough. There was a bit of ammonia odor which I didn’t care for but the color mix was good and still looks good after 3 weeks.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Judy - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color and your customized instructions. Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTÉ PAR :
Elaine L.
26 février 2021
It was Fab
POSTÉ PAR :
Elaine L.
26 février 2021
It was a fab colour, turned out beautifully. My only issue would be that some of the bristles from the colour brush came out of the brush when i was mixing my colour and i had to pick them out of the mix, otherwise it was a great product. 100%
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Christina - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right!
POSTÉ PAR :
Anne B.
26 février 2021
Last color change notes.
POSTÉ PAR :
Anne B.
26 février 2021
My last order was a color change as my hair was getting too blond. But the day is coming to dye it silver and have done with it. Why? My last dye did darken my blond okay but didnt cover the grey roots. Unless my thinning hair has decided to grow really fast, the grey is half inch from roots already. No change, just every 6 weeks now please. Still love you guys and thank you!
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Anne - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right!
POSTÉ PAR :
Alicia H.
25 février 2021
Color is good
POSTÉ PAR :
Alicia H.
25 février 2021
Color is good but did not cover my grays and was a bit dark
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Alicia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTÉ PAR :
Carmen Q.
25 février 2021
Does what it proclaimed to do
POSTÉ PAR :
Carmen Q.
25 février 2021
My greys were covered exceptionally well. Unfortunately I have very thick hair and It didn't get the roots as much as the top of my head. I'm hoping that the next order will rectify this. So far my hair is not dry as I was expecting it to be. I'd say it's a very good product.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Aracelis - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help.
POSTÉ PAR :
Nadine P.
24 février 2021
Made my hair soft and looking silky
POSTÉ PAR :
Nadine P.
24 février 2021
Still got alot of greys after a couple of weeks
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Canzada - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTÉ PAR :
petra S.
24 février 2021
Das Ergebnis ist super schön
POSTÉ PAR :
petra S.
24 février 2021
Die Farbe könnte ein gaaanz wenig heller sein - ist schon sehr dunkel
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Only disappointed once by color but it was quickly corrected when I contacted the colorist. Overall a great product for the money and the ease of doing it home is priceless.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Marisa - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
POSTÉ PAR :
Alina H.
24 février 2021
SOFT AND FEEL GOOD
POSTÉ PAR :
Alina H.
24 février 2021
MY HAIR COLOR DIDNT CHANGE AFTER COLORING.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Alina - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTÉ PAR :
Jackie D.
23 février 2021
Hair
POSTÉ PAR :
Jackie D.
23 février 2021
I have cancelled my orders with you in a previous email, you have sent me an email to say you have cancelled my color. Please do not send me this product as I do not need it, thank you?
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Easy to use, beautiful presentation, great customer support. Only issue is the demi permanent didn't color my grays. Hopefully next time with different instructions my grays will take the color.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Warum man sich nicht unbedingt nach den Rezensionen richten soll...
POSTÉ PAR :
Sylvia S.
22 février 2021
Hallo, ich habe das erste mal hier Farbe bestellt. Nachdem die Bestellung raus war bin ich auf einige negative Rezensionen aufmerksam geworden, wo die teilweise lange Lieferzeit beklagt wurde. So hab ich mir gedacht, um die Wartezeit zu überbrücken, das ich mir selbst die Haare nochmal mit normaler Farbe färbe. Nachdem ich das am Wochenende getan hatte, wurde 2 Tage später schon meine Bestellung geliefert. Ist jetzt sehr ärgerlich für mich weil ich nicht einfach gewartet habe :-( , jetzt muss ich wieder warten bis ich endlich meine neue Farbe ausprobieren darf...
Daher gebe ich erstmal volle ⭐️ für die schnelle Lieferung und die Emailbetreuung. Meine Farbbeurteilung kommt dann eben später ...
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
I like my formula the first couple of weeks but later the ends got light and dry. Nobody contacted me to ask about my FIRST experience with the color or to discuss if I NEEDED color adjustment for second application. Poor customer service!. Does E-salon have real colorists or just sales people? Before re-ordering someone must call me.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Marina - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTÉ PAR :
Patricia C.
22 février 2021
Amazing product
POSTÉ PAR :
Patricia C.
22 février 2021
The hair dye is amazing, but the only thing that I don't like it is the plan the price goes up without any questioning, so unfortunately I had to stop my plan..
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Anna - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out!
POSTÉ PAR :
KIMBERLY P.
21 février 2021
Easy to apply
POSTÉ PAR :
KIMBERLY P.
21 février 2021
This product was easy to apply and quality is good. The color came out lighter than expected and didn’t cover all my grey hair as evenly as I would have liked, but my greys are very stubborn. Should have stuck with light brown, I think.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Kimberly - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTÉ PAR :
Deb G.
21 février 2021
Loved it
POSTÉ PAR :
Deb G.
21 février 2021
I really like this and it looks very natural , but need tiny bit less red and tiny bit blonde instead
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Deb - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future!
POSTÉ PAR :
Christina K.
20 février 2021
Schöne Farbe, Ergebnis nicht ganz zufriedenstellend
POSTÉ PAR :
Christina K.
20 février 2021
Die Anwendung ist wenn man geübt ist relativ easy aber leider ist bei mir das Ergebnis nicht 100% zufriedenstellend. Mein Haar hat nicht an allen Stellen 100% angenommen. Teilweise ist der Ansatz noch zu sehen bzw nicht richtig gefärbt.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Tonya - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon!
POSTÉ PAR :
Laurie P.
18 février 2021
September 2020 color
POSTÉ PAR :
Laurie P.
18 février 2021
Didn't cover the gray hair as well as the previous color set I received in September. I was using a darker color then
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Laurie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTÉ PAR :
MEENA T.
18 février 2021
Easy to use
POSTÉ PAR :
MEENA T.
18 février 2021
1st attempt, ok so far
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Misty - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
POSTÉ PAR :
Kathleen W.
18 février 2021
Roots did not color well
POSTÉ PAR :
Kathleen W.
18 février 2021
The hair color is a bit darker then expected and the root area, most noticable by my middle part, did not take the color well. My hair feels soft and the color improved after a couple shampoos however. The hair color was stronger smelling then I expected. I will try again and focus more on my root area the next time.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Kathleen - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTÉ PAR :
Patricia B.
18 février 2021
So pleased!
POSTÉ PAR :
Patricia B.
18 février 2021
Unbelievable customer service!
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Patricia - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your eSalon color and experience! We look forward to the next opportunity to delight you!
POSTÉ PAR :
Terri K.
18 février 2021
Little dark
POSTÉ PAR :
Terri K.
18 février 2021
I just actually applied the color yesterday. It's a bit darker than I would think dark blonde would be so I'm not sure what to do. I like it tho. A few grays in my temple area didn't take perfectly but it's covered up. I know it'll fade a little soon and will be fine.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Terri - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
POSTÉ PAR :
Julie H.
18 février 2021
Great stuff
POSTÉ PAR :
Julie H.
18 février 2021
I used to do my own color charm but I love that I no longer need to custom blend because my Genevieve listens and adjust per my needs. I have super long hair and it coats. My eyes burn a little sometimes
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Julie - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
POSTÉ PAR :
Kathy B.
18 février 2021
Not delivered
POSTÉ PAR :
Kathy B.
18 février 2021
It hasn’t been delivered yet??
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Kathy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTÉ PAR :
Tiffany B.
17 février 2021
Beautiful Color
POSTÉ PAR :
Tiffany B.
17 février 2021
Product and kits was very easy to use. I was a little disappointed in gray coverage.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Tiffany - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTÉ PAR :
Anne V.
17 février 2021
Best Color
POSTÉ PAR :
Anne V.
17 février 2021
I love the personalized color match. I've used other drugstore brands and they color is always a little off and doesn't cover the grey as long as this one does.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Anne - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon!
POSTÉ PAR :
Patricia H.
17 février 2021
Loved the finished look
POSTÉ PAR :
Patricia H.
17 février 2021
They could not have matched my coloring any better if I had been sitting in a salon chair.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Patricia - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring!
POSTÉ PAR :
Melinda K.
17 février 2021
Second color.
POSTÉ PAR :
Melinda K.
17 février 2021
I loved lo ed the 2nd color for my tips. My hair has now been cut to shoulder length. So much easier to handle. But I am greying very quickly at my roots.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Melinda - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to adjust your color. Please let us know if there is anything else we can do to help!
POSTÉ PAR :
Donna M.
16 février 2021
Need help
POSTÉ PAR :
Donna M.
16 février 2021
Received my parcel yesterday used it colour is great but my roots are alot lighter then the rest not sure what to do now ....
1 sur 1 personnes ont trouvé cet avis utile. Et vous ?
The colour is made to your own hair shade , comes in a small bottle customised with your name
A bottle of developer
A little box with two pairs of gloves , a colour protection gel to put round the hairline and a stain remover
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
I loved my e salon colour the first few days But it faded after that which was disappointing. I have asked for a slightly darker shade next time. If that solves the fading problem I will definitely continue with e salon and stop going to my hairdresser for expensive colour Also good coverage for my grays
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Heather - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTÉ PAR :
Marianna F.
16 février 2021
Too light
POSTÉ PAR :
Marianna F.
16 février 2021
Love the product but need to go darker blonde
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Marianna - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTÉ PAR :
Bradley F.
16 février 2021
Fade to red tints don’t like
POSTÉ PAR :
Bradley F.
16 février 2021
Nice brown then fade to ugly red
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Bradley - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right!
POSTÉ PAR :
AJ D.
15 février 2021
Lovely products
POSTÉ PAR :
AJ D.
15 février 2021
Great products but a Bit too dark this time. They are going to adjust the colour. Very helpful
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
I love this product however it didn't cover all the roots that were gray and was wondering if can go back do the roots again? Not sure if thats a good idea. But I love the product but I think I need more help with the roots
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Rose - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTÉ PAR :
Sue J.
15 février 2021
Hair color
POSTÉ PAR :
Sue J.
15 février 2021
The color was perfect! Wish color lasted a little longer but overall happy with results
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Sue - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
POSTÉ PAR :
Robin M.
14 février 2021
Not for me
POSTÉ PAR :
Robin M.
14 février 2021
I made the mistake of wanting brighter red, just didn’t work for me but the color was nice
1 sur 1 personnes ont trouvé cet avis utile. Et vous ?
Robin - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
POSTÉ PAR :
Lynsey J.
14 février 2021
Excellent service
POSTÉ PAR :
Lynsey J.
14 février 2021
This has been a God send in lockdown.
Amazing stuff xx
1 sur 1 personnes ont trouvé cet avis utile. Et vous ?
Baljinder - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
POSTÉ PAR :
sandra P.
14 février 2021
Tolles Farbergebnis.... bin sehr happy
POSTÉ PAR :
sandra P.
14 février 2021
Nicht mal Friseur war ich so happy.....entweder war das braun zu dunkel oder zu rotstichig. Jetzt bin ich gespannt wie lange sie hält , wenn mich das auch noch überzeugt, werde ich nie wieder eine andere Farbe benutzen.
1 sur 2 personnes ont trouvé cet avis utile. Et vous ?
Roberta - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon.
POSTÉ PAR :
Annika P.
13 février 2021
Dunkelbraune stellen und grün
POSTÉ PAR :
Annika P.
13 février 2021
Hätte Ich die Videos angesehen wäre der Farbe vielleicht nur am Ansatz
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Christine - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon!
POSTÉ PAR :
Kim G.
12 février 2021
The color looks so natuaral
POSTÉ PAR :
Kim G.
12 février 2021
Love the color but only covered my grays in the front for a week maybe 2, quess i will leave it on my hair longer next time.
1 sur 1 personnes ont trouvé cet avis utile. Et vous ?
Kim - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
POSTÉ PAR :
Johanna R.
12 février 2021
Pedi marrow casi rojo
POSTÉ PAR :
Johanna R.
12 février 2021
Mi cabello quedó totalmente negro
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Johanna- Lamentamos mucho que se sintiera decepcionado por los resultados de su aplicación de color. Nuestra Garantía eSalon Color Happiness es algo que siempre respaldamos, y trabajaremos contigo para alcanzar tus objetivos de color de cabello. ¡Esté atento a un correo electrónico nuestro para sus próximos pasos! Realmente apreciamos sus comentarios.
POSTÉ PAR :
Felicia B.
12 février 2021
Great Grey Coverage
POSTÉ PAR :
Felicia B.
12 février 2021
I had been trying rinses but it just didn't do the job, I was too afraid to use a box color , I bought tinted hair gels, nothing worked. eSalon stepped up and sent me the perfect color and the grey hair is pigmented again! lol
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Felicia - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon!
POSTÉ PAR :
Denise R.
12 février 2021
Hair
POSTÉ PAR :
Denise R.
12 février 2021
I just love the color I have never been happy with any color I’ve ever bought but I will differently will be ordering more once I’m done with second bottle
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Karen - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon!
POSTÉ PAR :
Olga R.
11 février 2021
Necesito tapar mis canas
POSTÉ PAR :
Olga R.
11 février 2021
Necesito que por favor trabajen con lo de mis canas ,no me cubren .
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Olga- ¡Gracias por tus comentarios! A nuestro equipo de coloristas con licencia le encanta poder crear el tono ideal para nuestros clientes en casa, y siempre están felices de ayudar a hacer ajustes en su color. ¡Estamos emocionados de seguir trabajando contigo!
POSTÉ PAR :
Cheryl A.
11 février 2021
Color too light????
POSTÉ PAR :
Cheryl A.
11 février 2021
After living with the color these few weeks, I’m growing to like it! So, don’t change my formula now. Sorry for the change of mind but that’s what we women do, right?!
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Cheryl - Thank you for your feedback! Our team of licensed colorists enjoy being able to craft the ideal shade for our clients at home, and are always excited to help make adjustments to your color. We are happy to continue working with you!
POSTÉ PAR :
Cheryl M.
11 février 2021
Great
POSTÉ PAR :
Cheryl M.
11 février 2021
I was. Super scared to try this!! But to my great surprise it turned out fantastic... one thing wish it was a little lighter..
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Cheryl - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTÉ PAR :
Rebecca F.
10 février 2021
Brilliant
POSTÉ PAR :
Rebecca F.
10 février 2021
I’ve not been able to get to a salon for about 16 months due to pregnancy, covid lockdowns and then a new baby in tow. I used to go every 2 months so as you can imagine my hair felt terrible grey roots, faded ends and over dyed patchy sections in between. I saw Esalon on Instagram and thought ‘why not’. Quick questionnaire later and with my colour selected I then got a message from one of the colourists telling me it was too dark for my skin tone. I always seem to pick a colour too dark and feel disappointed after so was delighted they intervened. I watched the how to videos carefully, followed the instructions to the letter sectioning my hair into 4 sections and carefully working through each one. I’ve got long hair which is dark at the roots and the ends have really become quite bleached in the sun (accidentally so) so I used the root touch up and then the ends refresher and did precisely what they told me to in the instructions and hey presto, perfect salon colour. I’ve used box colours for years when I couldn’t get to a salon and they aren’t great in my experience and definitely cannot compete with a professional colourist, but for a bit more money I think this colour looks as good as, possibly better than the salon because you get the professional colourist in the price and they assess your hair. I also didn’t have to find a babysitter and sit in a salon chair for 2-3 hours fretting about the cost. I don’t think I’ll go back. This is a revolutionary idea and but for covid I would never have discovered it.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Add me to the list who are shocked that an online service could deliver an exact match to the color I spent WAY too much money on at the salon. I need to cover grey roots, and the product did a great job of that...my technique not so much, ha.
They caution you against coloring roots over previously colored hair to avoid "striping", but I believe that led me to underestimate how far out my grey roots really went, and I ended up with a very faint grey line about half an inch away from my scalp. User error; but the coverage where I had enough product was flawless. I was impressed and do plan to try again. I also want to try the Light Kit soon to touch up my salon highlights.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Debbie - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon!
POSTÉ PAR :
Pamela W.
10 février 2021
Your colors are beautiful
POSTÉ PAR :
Pamela W.
10 février 2021
Not covering the gray around my hair line, would like a bit more red also please
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Pamela - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTÉ PAR :
Jane W.
9 février 2021
Beautiful
POSTÉ PAR :
Jane W.
9 février 2021
My grays are covered, my hair looks brighter. The only thing anyone noticed is that I look younger.
1 sur 1 personnes ont trouvé cet avis utile. Et vous ?
Jane- Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring!
POSTÉ PAR :
Dinella Q.
9 février 2021
Color
POSTÉ PAR :
Dinella Q.
9 février 2021
Algo opaco, sin brillo
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Dinella- ¡Muchas gracias por tus comentarios! ¡Estamos muy contentos de saber que le encanta su color eSalon personalizado, sus instrucciones personalizadas y sus resultados suaves! ¡Agradecemos que compartas, y feliz coloración!
POSTÉ PAR :
Nancy C.
9 février 2021
The color lasts a long time.
POSTÉ PAR :
Nancy C.
9 février 2021
Would like to go a little lighter with the color.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Nancy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
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