After applying the color and seeing the final result, I was very pleased. The color was just what I wanted. There was a nice sheen to my hair once it dried. The color of the hair line around my face could have been a little darker (it turned out a little light) but otherwise, the color was uniform. I didn't use the product until Feb. 17 but one month later, the color has faded considerably from the roots around my hair line and the white is showing again.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Hair colour great and you can change it when you want to.... It lasts a good few weeks without washing out.
One negative thing .. It doesn't always cover the greys totally ..
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
It last longer than hair color I've bought at Walmart but still can't get it to be at true light brown. It always starts out darker and then fades to a color I like after a couple of weeks.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
I spent a few months requesting changes to my hair colour shade, which eSalon kindly made each time until I got the exact shade I wanted. It's perfect now and I love it. Can't recommend it strongly enough!
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
The correct shade of red for me is not easy to obtain. The process that you are walked thru online made for an excellent result. The color also seems to have lasted longer than the box from the store.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
This time the color coverage was better...... Darker red than I thought, but I like it... Guessing going from a blonde for years to a redhead will take some adjustments.....
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
I am now 4 weeks post-color application and there is NO evidence of roots. I am blown away by the color match. I DO have a few gray hairs peeking through so my only complaint is that they broke through about week 2 and I would love to improve on that,but otherwise definitely exceeded my expectations.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
The adjusted color captured what I desired for the outcome. The one negative is the directions. It needs to be rewritten so it doesn't sound like a scolding on following the process on how to color. Overall satisfied customer.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
I got my first box of made for me color. First, the presentation was fantastic. Directions were easy to follow, albeit a bit daunting because my first color required one bottle for root application and one for ends. Total time from start to finish took me a little over an hour. I asked for some tweaks on the color as the roots were lighter than I wanted and more orangey tone. Also could tell where the bulk of my grey was. The colorist responded that they'd tweaked my next formula to make it darker and with a different tone and more grey coverage. What I CAN say is almost a month later the color is still there. It has not faded out as the box dyes ALL did for me.
Time will tell with my next formulation bit for now I'm a happy customer. Much more cost effective than a salon visit every 4-6 weeks. 😊
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
My grays were covered thoroughly and lasted until my hair grew out. The color was just watt wanted and it lightened just a enough to let the sun reflect off my hair.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
I love the color, the only problem I keep having is it fades pretty quickly. My colorist has been working with me on each new order to adjust. The product is of good quality, and the instructions are very easy to follow. Very happy with the decision to go with esalon.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
I have had my hair colored at salons before and after 3-4 weeks it starts to fade and turn grey again. But with e-salon my hair still has its beautiful color after at least 6 weeks and is still shinny and sleak. I love e-salon and would recommend to everyone.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
The color was a little darker this time and tends to be more brassier than I like it but I did get my highlights in good this time so it does lightness some. I don't so much want to go blonde because I've never been a strawberry blonde ... Its great, just never paid 25.00 for one-time color use. On my budget, its a wee bit high.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
I love that there was separate color for roots, however it didn't cover my grey very well and roots were lighter than rest of hair. The rest of my hair looks great though. Color is nice a warm and shiny
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
After having a bad experience with expensive salon color, I decided to try eSalon. The price was good and I liked that it ships directly to your home. I filled out all the questions for my first order and waited for it to arrive. It was packaged well and instructions were simple. The color was very good, no harsh smell. The color was rich and provided even coverage. The price is fair although it has gone up to $24.95 this month and I'm not sure why. Not sure if I want to continue at that price. The only con is that the color seems to fade rather quickly, even using color-safe shampoo. I would, however, recommend giving this product a try. I am happy with my purchase and am on my third consecutive order.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Loved the 2nd round eSalon made for me as far as color. Can't get past the fumes though. And the shine did not seem to last past 3. I use quality shampoo.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
I am 65, have been coloring my hair since I was 16. This color doesn't fade, is easy to apply, better than any drug store products. I wish there was a way I could get 25% more product with each application. I have thick hair, and run out of product half way thru the back of my head.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
FROM MY VERY FIRST TREATMENT TO MY MOST RECENT ONE TO DATE MY EXPERIENCE HAS BEEN OUTSTANDING. ESALON ASKS ME EACH TIME BEFORE SHIPPING IF I WOULD LIKE TO MAKE CHANGES, THEN THEY LET ME KNOW WHEN MY ORDER SHOULD ARRIVE, ALWAYS SPOT ON, SECURE PACKAGING WITH ALL THE SIMPLE SUPPLIES INCLUDED. I RECEIVE MANY COMPLIMENTS SINCE USING ESALON AND MOST IMPORTANTLY, I LOVE MY HAIR. I AM NOT BEING PAID IN ANY WAY TO WRITE THIS REVIEW, I AM JUST A VERY HAPPY CUSTOMER AND FYI, IT IS POURING DOWN RAIN IN OREGON.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
I do love the quality of your hair dye. What's frustrating is that you don't send what we order! The color always comes out too dark! My medium brown comes out like black.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
This product seems to be a professional level product for the public to use. Drug store hair color products did nothing for my gray except tint it yellow. This is the ONLY hair coloring that completely covers all my gray hair. However, since it's a liquid, it's very messy to use. In the directions, if you're still stating for the last step, to get into the shower to rinse the dye off, then I still think you're wrong in your instruction. I wouldn't want to turn around only to discover that the back of my body is also dyed brown.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
I have been using this hair colour for about a year now and it is the only one that covers grey completely. It is possible to adjust the colour if you fancy a change and the results are really good.
My only concern is that using the colour is quite messy and even though I cover as much as I can in the bathroom I still end up with splashes everywhere.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Klara - We're truly sorry that our Made For You color did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a formulation that you love. We hope to continue helping you find hair perfection!
POSTÉ PAR :
tracy B.
12 mars 2016
Perfect!
POSTÉ PAR :
tracy B.
12 mars 2016
Your folks did what my hairdresser couldn't. You get me!!
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
I love this hair coloring system, its professional class, and the color itself.
I only wish that the step 2 (the gloss) was less watery. It usually causes me to make a big mess.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Heather - Thank you for your feedback. We apologize for the disappointing experience you had with our Made For You hair color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTÉ PAR :
mattie M.
12 mars 2016
Consistently perfect color
POSTÉ PAR :
mattie M.
12 mars 2016
The only improvement I would suggest is a slightly bigger bottle. I sometimes run out of dye.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
I love the product; esalon colorists have matched my "before-gray" beautifully. But the instructions leave a lot to be desired. No reason is given for different instructions--apparently I'm supposed to spend $20 to color just my roots, now that I've been using esalon for a year. It would be nice if the instructions came with a paragraph explaining the changes.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Novap - We’re sorry you feel our product is too expensive. We create professional grade, customized products to suit each client’s needs. Our product ingredients are of exceptional salon quality and less damaging than standard ones. And, just like in a salon, our expert stylists are available for consultation with every order for guidance. Our service provides an exceptional value: it’s far superior to off-the-shelf products and significantly lower than the expense you would typically pay at a salon.
POSTÉ PAR :
Jackie M.
12 mars 2016
Consistent color
POSTÉ PAR :
Jackie M.
12 mars 2016
I never have the brassy, dark color I would get from drugstore brands.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
My first delivery was too dark so I contacted esalon to adjust the formula. The first adjustment still had a little too much brown and purple. My second request has given me the perfect balance of red and brown for a great auburn color!
1 sur 1 personnes ont trouvé cet avis utile. Et vous ?
Mandy - We're glad to hear that you're enjoying your adjusted hair color! We truly value your feedback and look forward to hearing from you again in the future!
POSTÉ PAR :
Christal K.
11 mars 2016
Color
POSTÉ PAR :
Christal K.
11 mars 2016
Would like to go a little lighter next time but I love this one.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Christal - We're glad to hear that you're enjoying your current hair color! Let us know on your next order and we can go lighter next time. We look forward to our next opportunity to delight you!
POSTÉ PAR :
corina E.
11 mars 2016
perfect color
POSTÉ PAR :
corina E.
11 mars 2016
The color is great, but neither this time it didnt cover well the grey hair.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Corina - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs.
POSTÉ PAR :
Kim H.
11 mars 2016
Nice color
POSTÉ PAR :
Kim H.
11 mars 2016
I really like my color and it is easy to change when I want a bit more red or want to go more brunette. My only complaint is that it is so difficult to get off of the scalp. I scrub and scrub in an effort to remove it. After a week or so, I finally feel that it is completely clean.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Kim - Thank you for your feedback. We apologize for the disappointing experience you had with our Made For You custom color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Ann L.
11 mars 2016
Lots of compliments
POSTÉ PAR :
Ann L.
11 mars 2016
Shipping is a little slow, but I love the color and how well they matched the color for me. I have thick long hair and it's always enough color
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Ann - We're thrilled to hear that you're enjoying your hair color! We apologize for the less than optimal shipping time. We look forward to our next opportunity to delight you!
POSTÉ PAR :
Diane K H.
11 mars 2016
Nice Product
POSTÉ PAR :
Diane K H.
11 mars 2016
Product results in great hair color & is easy to use. My only issue is cost, especially with shipping charges.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Sheryl - We're so happy to hear that you're enjoying your hair color! We truly value your feedback and look forward to hearing from you again in the future!
POSTÉ PAR :
Kayla P.
11 mars 2016
Love my color!
POSTÉ PAR :
Kayla P.
11 mars 2016
It's a beautiful shade of medium brown/red violet. I still would have liked more purple tint to it, but I do like how it turned out.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Kayla - We're so thrilled to hear that you're enjoying your hair color even though it did not come out how you intended! If you would like a reformulation please let us know! We truly value your feedback and look forward to hearing from you again in the future!
POSTÉ PAR :
Gwen D.
11 mars 2016
Perfect match
POSTÉ PAR :
Gwen D.
11 mars 2016
I had a problem with coverage of the gray, but interactions by email helped take care of it.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Stacy - We’re sorry your recent order didn’t provide the coverage you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next color order accordingly. We look forward to creating your reformulation and hope to provide you with a color that will deliver the gray coverage you’re looking for.
POSTÉ PAR :
Alexis S.
11 mars 2016
Easy to work with - phenomenal results
POSTÉ PAR :
Alexis S.
11 mars 2016
I am not a hair person! I just don't know how to do all that stuff but I'm telling you this was almost as easy as washing your hair, the results though were well beyond what I had ever expected, my Daughter who does know what she's doing had dyed my hair red I didn't want to do the upkeep of it so wanted to go back brown, well I've done this before at the salon and it's never easy because they can't take you from red back to brown in one process. Well shame on them because eSalon took me there no problem! I have a lot of grey now that I did not have then as well. I recommend this very much. What a fantastic product and experience!
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Cynthia - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon.
POSTÉ PAR :
Susan E.
11 mars 2016
Grey came back
POSTÉ PAR :
Susan E.
11 mars 2016
The color was right on. Didn't look like a fake red head. Looked very natural. However, the grey came back almost immediately. Which was the main reason I bought the color in the first place. That's why I only gave 4 stars.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Susan - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon.
POSTÉ PAR :
Catherine H.
10 mars 2016
What was promised
POSTÉ PAR :
Catherine H.
10 mars 2016
The color I wanted was delivered as promised but I decided it was too red and didn't look natural. Decided to go with another color with other manufacturer.
3 sur 3 personnes ont trouvé cet avis utile. Et vous ?
Catherine - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs.
POSTÉ PAR :
Nancy M.
18 septembre 2026
Too dark
POSTÉ PAR :
Nancy M.
18 septembre 2026
I will say everything in the package it was packaged beautifully, but my color came out incredibly dark, much darker than I expected. I don't know if I'll try it again and try to maybe a lighter. I don't know what I'm gonna do because my hair is so dark now I mean it's not gonna lighten. I'm probably gonna have to talk to a consultant.
2 sur 2 personnes ont trouvé cet avis utile. Et vous ?
As I previously wrote, each adjustment for my dirty blonde natural hair keeps making it more and more orange. I literally had to do a hair strip which I've never done... that made my hair even more orange. I had to reapply the demi and its a bit better but horrific at the same time.
Your last response you said you saw that I spoke with the stylist and resolved the issues but I still have many charges on my account and so far I hate everything I used. My friend recommended eSalon since my virgin hair had a few grays. Now my hair is completely ruined. I've lost so much trust in the company, stylists take too long to respond and I've contacted you 4x now asking for my money back and I never get a response.
I should have stuck to pulling out a few grays. I miss my natural color. I'm so upset over this, I've lost the little confidence I had in myself.
2 sur 2 personnes ont trouvé cet avis utile. Et vous ?
I think my last order bottle 1 and 2 were reversed.
Normally my roots are dark brown with more red and lighter color on #2. My roots are what normally what my ends would be and the rest of my hair came out dark brown.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Hi, I'm very sorry to hear you had an allergic reaction and I hope you're recovering well. Our instructions recommend a patch test before applying the Color Set so you can test your skin's tolerance to the ingredients. We do offer gentler formulas such as Ammonia-free Permanent and Demi Permanent, too. I'm glad our customer service team was able to assist you.
POSTÉ PAR :
Katya W.
15 septembre 2026
Very disappointing experience with my custom color
POSTÉ PAR :
Katya W.
15 septembre 2026
I have used eSalon because I trusted their personalized colorist service, but my most recent experience was extremely disappointing.
I specifically requested a color that would be slightly lighter than my previous formula, with the long-term goal of gradually transitioning toward a medium blonde. I had also been doing highlights approximately every six weeks for several months to gradually achieve this lighter result.
Instead, the new formula I received made my roots noticeably darker, completely opposite to the direction I requested. I applied the color only to my roots, yet while rinsing, the pigment ran through my hair and visibly darkened my blonde highlights as well.
This has set back months of gradual lightening. I can no longer use the highlighting formula I purchased because I am concerned the contrast would be far too strong.
Even more concerning, I experienced significant burning and discomfort on my scalp during the application, something I had never experienced with my previous eSalon colors. The burning stopped after rinsing, but my scalp remained dry, tight, and itchy for several days.
I also noticed that the amount of developer provided appeared unusually small, and the mixed formula was extremely thin and watery compared with my previous eSalon colors.
I have contacted eSalon and requested a complimentary color correction and a proper solution for the scalp irritation, along with professional guidance for the hair shedding and damage I noticed following this coloring.
I am very disappointed because I carefully followed the instructions and had spent months gradually working toward a lighter blonde. Instead, I feel that I have been moved several steps backward and am now dealing with both an unwanted color result and scalp irritation.
I hope eSalon takes responsibility for this situation and provides a complimentary color correction and appropriate scalp-care solution, rather than requiring me to spend additional money fixing the problem.
8 sur 8 personnes ont trouvé cet avis utile. Et vous ?
I was notified by email that my order was being delayed due to using Amazon as the shipping method. When I called with my concern and complaint I got brushed off and told that I have just been lucky in the past with getting my orders quickly, and repeated several times that the delayed time frame was still within their 3-5 business days (actually pushing 6), so I had nothing to complain about. The CSR was very cold and non-sympathetic. She finally agreed to waive my shipping fee for my next order, but this was strictly a one-time courtesy. She did not make me feel like a loyal customer since 2014.
1 sur 1 personnes ont trouvé cet avis utile. Et vous ?
Hello Brenda,
I’m sorry to hear about your experience and understand how frustrating it must have been, especially as a longtime customer. We truly appreciate your loyalty since 2014, and we’re sorry we didn’t make you feel valued. Your feedback regarding the shipping delay and customer service experience is important and will be shared with our team.
POSTÉ PAR :
Susan K.
13 septembre 2026
Still brassy
POSTÉ PAR :
Susan K.
13 septembre 2026
My greys just turned orange really did not cover with brown
1 sur 1 personnes ont trouvé cet avis utile. Et vous ?
Susan - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
POSTÉ PAR :
Zoe H.
7 septembre 2026
Absolutely Awful
POSTÉ PAR :
Zoe H.
7 septembre 2026
I wanted Auburn, I got a horrible red! So, disappointed!
1 sur 1 personnes ont trouvé cet avis utile. Et vous ?
Zoe - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
POSTÉ PAR :
Yvonne S.
5 septembre 2026
Good and bad
POSTÉ PAR :
Yvonne S.
5 septembre 2026
I love love love the color. But my main need is gray coverage and after spending the time to color my hair the grays were still there and seem even more visible.
2 sur 2 personnes ont trouvé cet avis utile. Et vous ?
Hello Yvonne,
We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTÉ PAR :
Patricia M.
1er septembre 2026
My recent order
POSTÉ PAR :
Patricia M.
1er septembre 2026
I colored my hair yesterday. I don't know what happened but it was not light golden blonde. It's light blonde absolutely no gold visible at all. The last orders have been exactly what it's suppose to be. This one not at all it's completely lacking any gold and looks like it's faded all ready. I am very disappointed. Also I have not received any reminders that my color is being prepared. So the last two orders came out of my bank account with no notice. I can not make changes if I receive no reminder.
1 sur 1 personnes ont trouvé cet avis utile. Et vous ?
Hello Patricia,
We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTÉ PAR :
Nicole K.
30 août 2026
Keine graue Haarabdeckung
POSTÉ PAR :
Nicole K.
30 août 2026
Leider deckt es keine grauen Haare ab
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Nicole - Es tut uns sehr leid zu hören, dass Sie mit dem Ergebnis Ihrer Farbanwendung nicht zufrieden waren.
Unsere eSalon Color Happiness Guarantee liegt uns sehr am Herzen, und wir möchten gemeinsam mit Ihnen daran arbeiten, Ihr gewünschtes Farbergebnis zu erreichen.
Bitte halten Sie Ausschau nach einer E-Mail von uns, in der wir Sie über die nächsten Schritte informieren.
Vielen Dank für Ihr Feedback – wir wissen es sehr zu schätzen!
POSTÉ PAR :
Julie S.
30 août 2026
color & tone
POSTÉ PAR :
Julie S.
30 août 2026
I had asked for a lighter more buttery golden color this still appears to ash tones like last one and looks very dull.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Julie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTÉ PAR :
Nadine G.
29 août 2026
Farbe
POSTÉ PAR :
Nadine G.
29 août 2026
Noch nicht so, wie ich es mir vorgestellt habe
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Es tut uns sehr leid zu hören, dass Sie mit dem Ergebnis Ihrer Farbanwendung nicht zufrieden waren. Wir stehen voll und ganz hinter unserer „eSalon Color Happiness“-Garantie und werden gemeinsam mit Ihnen daran arbeiten, Ihre Wunschhaarfarbe zu erzielen. Bitte achten Sie auf eine E-Mail von uns mit weiteren Informationen zum weiteren Vorgehen! Wir wissen Ihr Feedback sehr zu schätzen.
POSTÉ PAR :
Natalie F.
29 août 2026
Turned my hair orange
POSTÉ PAR :
Natalie F.
29 août 2026
Turned my hair orange and did not cover greys
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Natalie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
POSTÉ PAR :
Anita V.
27 août 2026
Keine lange Haltbarkeit der Farbe
POSTÉ PAR :
Anita V.
27 août 2026
Es ist jetzt ca 2 Wochen her, als ich meine Haare gefärbt habe. Die Farbe ist nicht mehr so wie vorher, sie ist total verblasst und glanzlos ! Ich möchte die 2 Lieferung nicht mehr nutzen, weil mir die Farbe nicht mehr gefällt und die 2 Lieferung ja nur Ansatzfarbe enthält! Ich finde es auch sehr schade dass ich jetzt Farbe zuhause habe, sie aber nicht nutzen kann. Dafür war sie definitiv viel zu teuer! Schade, ich kann Sie nicht weiterempfehlen
Mit freundlichen Grüßen Anita Venturi
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Anita - Es tut uns sehr leid zu hören, dass Sie mit dem Ergebnis Ihrer Haarfarbe nicht zufrieden waren. Hinter unserer eSalon Color Happiness Guarantee stehen wir voll und ganz, und wir möchten gemeinsam mit Ihnen daran arbeiten, Ihr gewünschtes Farbergebnis zu erzielen. Bitte halten Sie Ausschau nach einer E-Mail von uns, in der wir Sie über die nächsten Schritte informieren. Vielen Dank für Ihr Feedback!
POSTÉ PAR :
Mary R.
27 août 2026
Not worth the hype
POSTÉ PAR :
Mary R.
27 août 2026
Figured this would be way better than buying box dye at the store- with the promise of a colorist reviewing everything. But I definitely did not achieve the color I was looking to achieve. Should’ve just gone with my usual cheap box dye. It definitely colored my hair but only if you’re trying to go maybe one or two shades lighter or darker is it worth it.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Hello Mary,
Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out!
POSTÉ PAR :
Rachel F.
26 août 2026
Mega expensive
POSTÉ PAR :
Rachel F.
26 août 2026
I would have to pay over a hundred pounds each month for 3 bottles of Color to Color my hair. I don’t care if it’s the best Color in the world i would not pay it. I would want it done for me for that price.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Rachel - Thank you for sharing your feedback. We understand that everyone has a different budget when it comes to their hair color, and we’re sorry to hear that the cost didn’t meet your expectations. We appreciate you giving eSalon a try and taking the time to share your experience.
POSTÉ PAR :
Rosemary F.
23 août 2026
Color pro toner
POSTÉ PAR :
Rosemary F.
23 août 2026
I used this yesterday and my hair is very dark although I order the light brown
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Rosemary - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams.
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Conformément aux lois applicables en matière de protection des données personnelles, vous avez le droit de vous opposer à (a) la «vente» de vos données personnelles à des tiers, (b) le partage de données personnelles à des fins de publicité comportementale inter-contextuelle et (c) le traitement à des fins de publicité ciblée. Les cookies relevant de cette catégorie collectent des informations à des fins d'analyse, d'expériences personnalisées et de publicité ciblée (y compris sur les réseaux sociaux). Vous pouvez exercer votre droit d'opposition concernant les données partagées par ces cookies en utilisant ce commutateur. Si vous vous désabonnez, nous ne serons pas en mesure de vous proposer des publicités personnalisées en utilisant les données que ces cookies auraient collectées. Pour d'autres moyens d'exercer vos droits d'opposition, consultez notre Politique de confidentialité ou notre Avis de confidentialité pour la Californie.
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Ces cookies sont nécessaires au fonctionnement du site web et ne peuvent pas être désactivés dans nos systèmes. Ils peuvent être définis en réponse à des actions que vous effectuez et qui équivalent à une demande de services, telles que la définition de vos préférences de confidentialité, la connexion ou le remplissage de formulaires. Ils peuvent être définis par nous ou par des fournisseurs tiers dont nous avons ajouté les services à nos pages. En utilisant ce site, vos données peuvent également être transférées vers des pays en dehors de l'Espace économique européen sans un niveau de protection des données adéquat. Il se peut que vous ne puissiez pas exercer vos droits en relation avec les données et que les autorités étatiques aient accès à ces données. Vous pouvez configurer votre navigateur pour bloquer ou vous alerter de l'existence de ces cookies, mais certaines parties du site peuvent alors ne pas fonctionner.
Ces cookies doivent être activés pour regarder du contenu vidéo sur le site web. Activez ce commutateur pour activer les cookies afin de pouvoir regarder des vidéos sur le site. Notez que si vous activez les cookies vidéo, vous acceptez que les informations sur votre visualisation vidéo puissent être partagées avec des fournisseurs de cookies tiers, y compris les entreprises d'analyse, de publicité et de médias sociaux. Si vous ne souhaitez pas partager vos données de visualisation vidéo, n'activez pas les cookies vidéo.
Ces cookies nous permettent de compter les visites et les sources de trafic afin de pouvoir mesurer et améliorer les performances de notre site. Ils nous aident à savoir quelles pages sont les plus et les moins populaires et à voir comment les visiteurs se déplacent sur le site. Si vous n'autorisez pas ces cookies, nous ne pourrons pas surveiller ses performances en utilisant ces cookies.
Ces cookies peuvent être définis via notre site par nous et/ou nos partenaires publicitaires, y compris les sociétés de médias sociaux. Ils peuvent être utilisés pour établir un profil de vos intérêts sur la base des informations de navigation qu'ils collectent auprès de vous lorsque vous visitez un site Web, ce qui inclut l'identification unique de votre navigateur et/ou appareil Internet et vous montrer du contenu ou des publicités pertinents sur notre site et sur d'autres.
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