Love the product itself but the bottle I received in my first order is not operable. I have been unable to "unlock" the pump (opened shampoo pump just fine). I've tried several times with no success so now I just have to unscrew the top and squeeze the conditioner out into my hand. Hope the next bottle works. If it worked like the shampoo bottle, I also wish you didn't have to pump so many times to get enough product in your hand.
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This conditioner worked well; but I'm not a fan of these products
POSTÉ PAR :
LINDA L.
5 avril 2016
This conditioner worked well; but I'm not a fan of these products and their scents... I'm very sensitive to very perfumy scents and many of these products are just too harsh on my hair and way too fragrant.
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The product is lovely light and nourishing leaving hair smooth and shiny but unfortunately the pump action on my bottle didn't work so I have a daily rigmarole trying to get the conditioner out.
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This conditioner is a nice surprise. I normally need a lot of conditioner because my hair is so fine. I can use half of what I normally use and it combs out great. However, in the winter my hair has a lot of static by the end of the day.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Melissa - Thank you for your feedback. We apologize that you felt the bottle size was too small; we unfortunately only have one bottle size for our products as of now. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Debrah R.
13 mars 2016
It's a Good Conditioner.
POSTÉ PAR :
Debrah R.
13 mars 2016
I only recently received this conditioner, so I can only go by the small packets included in the kits. It didn't harm my hair, but it also didn't do anything particularly special. I only bought it because I like to use products within a line. I won't be able to tell until it's I've been using it for a while if it's better than my regular shampoo which is also color-safe.
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My hair is quite damaged and this works very well but I wish they had sample sizes available for the other conditioners so I could discover the absolute best for my hair.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Joyce - While we're glad that you're enjoying our Love Unconditionally overall, we're sorry that you were unhappy with the scent. We're constantly looking to improve our service and products based on what clients, like you, share with us.
POSTÉ PAR :
Cat G
28 juin 2021
Not loving it
POSTÉ PAR :
Cat G
28 juin 2021
This didn't work out well for me. Might for others, I'm not knocking it as a whole product, just definitely made my hair feel dry and un-conditioned.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Catherine - We’re truly sorry that our Classic Color Care Conditioner did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Geraldine Marie C.
8 février 2021
Not effective to prevent early reappearance of grey hair
POSTÉ PAR :
Geraldine Marie C.
8 février 2021
I had to use alot because it doesn't foam up at all and I needed to get the shampoo on my 14 inches of hair, not just at the roots. I bought it hoping daily use would prevent grey hair from reappearing too soon. Unfortunately, grey hair began to reappear after about 10 days.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Geraldine - We're truly sorry that our Classic Color Care Conditioner did meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Therese S.
13 janvier 2021
Conditioner
POSTÉ PAR :
Therese S.
13 janvier 2021
Too runny - don't like pump
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Theresa- We’re truly sorry that our Love Unconditionally did not perform as expected. We value every client, and look forward to providing you with a product that will better suit your needs. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Freida S.
11 janvier 2021
Hard
POSTÉ PAR :
Freida S.
11 janvier 2021
Made my hair hard and rough
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Freida- We're truly sorry that our Classic Color Care Conditioner did not provide the texture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Zoe D.
9 décembre 2020
Too thick to get out of the bottle
POSTÉ PAR :
Zoe D.
9 décembre 2020
Conditioner itself is quite good but the dispensing doesn't work.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Zoe- We're truly sorry that our Classic Color Care Conditioner bottle did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Marsha B.
29 novembre 2020
Conditioner
POSTÉ PAR :
Marsha B.
29 novembre 2020
Dries out hair and is difficult to manage.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Marsha - We’re truly sorry that our Love Unconditionally did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Laura D.
25 novembre 2020
Difficult Bottle
POSTÉ PAR :
Laura D.
25 novembre 2020
I have the hardest time getting the conditioner out of this bottle. It's doesn't want to pour and it isn't squeezable either.
The plastic seems too stiff. The conditioner is nice but please change its packing. Bring back the pump and I'll be a happy camper again.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Laura - We’re truly sorry that our Classic Color Care Conditioner did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Adelina R.
3 novembre 2020
No es muy fuerte!
POSTÉ PAR :
Adelina R.
3 novembre 2020
Realmente no es un acondicionador fuerte,deja el pelo enredado,tuve que combinarlo con otro acondicionador!
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Adelina- Lamentamos mucho que nuestro acondicionador Classic Color Care no haya funcionado como se esperaba. Nos hemos comunicado con usted por correo electrónico para ver qué podemos hacer para solucionar esta situación, según nuestra Garantía de satisfacción. Valoramos a cada cliente y esperamos poder ofrecerle un producto que se adapte mejor a sus necesidades. Esté atento a su bandeja de entrada para obtener más detalles.
POSTÉ PAR :
Devayani M.
13 août 2020
Spout
POSTÉ PAR :
Devayani M.
13 août 2020
The product is too thick that it doesn’t come out of the spout. I was struggling in shower with wet hands. It was a frustrating experience.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Devayani- We're truly sorry that our Classic Color Care Conditioner did not have the consistency that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Penny P.
7 juillet 2020
Not for me, sorry.
POSTÉ PAR :
Penny P.
7 juillet 2020
I have naturally curly hair, and just didn't feel like it conditioned my hair well enough to keep it from being frizzy
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Penny P. - Thank you for reaching out to us here at eSalon! We are truly sorry to hear that you were not satisfied with the experience you had with the Love Unconditionally. We have reached out to you via email. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTÉ PAR :
Sharon C.
6 juillet 2020
Conditioner
POSTÉ PAR :
Sharon C.
6 juillet 2020
Ordered since joined conditioner that came with colour dye. Always gives great conditioning after colouring. Would've been 5 stars. Site only letting 1 start reflect *****
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Sharon - We're so happy to hear that you're enjoying the Classic Color Care Conditioner! We truly value your feedback and look forward to hearing from you again in the future.
POSTÉ PAR :
martha W.
5 juillet 2020
poor
POSTÉ PAR :
martha W.
5 juillet 2020
It didn't work well for thick curly hair and wasn't nearly as good as the conditioner that comes with the color.
It was very difficult to get out of the container.
Pls send me refund or a replacement of something better.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Martha- We're truly sorry that our Classic Color Care Conditioner did not provide the condition that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Elizabeth Y.
6 mai 2020
Too Thick
POSTÉ PAR :
Elizabeth Y.
6 mai 2020
It keeps my hair tangle free, but it just seems so thick. I can't even squeeze it out using the end of the tube. I have to take the whole top off to get some to squirt/plunck out. Then some ends up on the ground. Then I worry about how something so thick could be good for my hair, maybe weighing it down some.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Elizabeth- We're truly sorry that our Classic Color Care Conditioner had a thicker consistency than expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Kris M.
12 janvier 2020
Doesn't work well
POSTÉ PAR :
Kris M.
12 janvier 2020
For the price I'd never buy this again. Made my hair impossible to comb/brush, dry feeling and looking.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Kris - We're truly sorry that our Classic Color Care Conditioner did not provide the conditioning you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Molly H.
4 décembre 2019
Use the leave in
POSTÉ PAR :
Molly H.
4 décembre 2019
The “Leave in” is special - this is just regular conditioner.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Molly - Thank you for your feedback. We apologize for the disappointing experience you had with our Classic Color Care Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Billie S.
21 novembre 2019
Conditioner Bottle - is Too difficult to squeeze - Needs to come with a pump
POSTÉ PAR :
Billie S.
21 novembre 2019
Love the product! But not the bottle the bottle is so strong it’s difficult to squeeze the product out fortunately I was able to take a pump from another product and use which made it easier to dispense. My suggestion is include a pump device to go on the bottle rather than making us try to squeeze the product out.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Billie - We're truly sorry that our Classic Color Care Conditioner bottle was harder to use than expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Jennifer V.
18 septembre 2019
Average
POSTÉ PAR :
Jennifer V.
18 septembre 2019
Didn’t notice an added benefit but it was decent
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Jennifer - Thank you for your feedback. We apologize for the disappointing experience you had with our Classic Color Care Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Lisa G.
2 septembre 2019
Works well
POSTÉ PAR :
Lisa G.
2 septembre 2019
Great conditioner but disappointed in the size for the price. Will not buy again at this price.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Lisa - Thank you for your feedback. We apologize for the disappointing experience you had with the pricing our Love Unconditionally. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Karen Z.
30 août 2019
Has cones
POSTÉ PAR :
Karen Z.
30 août 2019
If you're doing the curly girl, no-poo or low-poo method, skip this conditioner. It uses one of the cheapest, stickiest, build-upiest silicone around.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Karen - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTÉ PAR :
Mandy T.
13 juin 2019
I don’t like the scent
POSTÉ PAR :
Mandy T.
13 juin 2019
When I wash my hair I want it to smell great for a few days. This Moisture shampoo & conditioner has a very faint scent that I don’t care for & your hair doesn’t smell clean afterwards
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Mandy - We're truly sorry that our Love Unconditionally did not provide the scent you expected. We value every client, and look forward to providing you with a product that will better suit your needs. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Lynn H.
11 juin 2019
Needs fragrance
POSTÉ PAR :
Lynn H.
11 juin 2019
Too plain and does not pour out very well.
It needs fragrance. A fresh scent.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Lynn - Thank you for your feedback and for bringing the issue you’re having with the dispensing pump to our attention. We apologize for the disappointing experience you had with our Love Unconditionally conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Teresa W.
24 mai 2019
Didn't leave my hair very soft
POSTÉ PAR :
Teresa W.
24 mai 2019
It wasn't the worst I've used but it definitely wasn't good. Didn't leave my hair soft or manageable. Just overall didn't like it.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Teresa - Thank you for your feedback. We apologize for the disappointing experience you had with our Love Unconditionally. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Mary M.
24 mai 2019
Product great
POSTÉ PAR :
Mary M.
24 mai 2019
It takes very little product to make my hair easy to comb out! My complaint is I cannot get product out of the bottle. I have to leave bottle upside down (not easy in my shower) to be able to get a pea size amount out with the lid off. I think the product is even too thick for a pump. I will use the packet that comes with my color because I love the product!
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Mary - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTÉ PAR :
ANGELA F.
19 mai 2019
Leaking product!!!
POSTÉ PAR :
ANGELA F.
19 mai 2019
The bottle I received did NOT have the same type of top as the displayed bottle here, (plunger type). It was just a press down at ONE END to open the lid. Unfortunately after using the product I can report that the contents do LEAK OUT after pressing the lid shut? Causing wastage, the contents leak and run down the outside of the container, causing a messy sticky surface.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Angela - Thank you for your feedback. We apologize for the disappointing experience you had with our Love Unconditionally. We're always looking to improve our service and products, and truly value everything our clients say. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTÉ PAR :
Anne H.
12 mai 2019
No better than store brands.
POSTÉ PAR :
Anne H.
12 mai 2019
Similar to cheaper store brands
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Anne - We're truly sorry that our Classic Color Care Conditioner did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Karen B.
7 mai 2019
Not impressed
POSTÉ PAR :
Karen B.
7 mai 2019
Hair didn’t feel good nor smell good. Won’t use.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Karen - Thank you for your feedback. We apologize for the disappointing experience you had with our Love Unconditionally. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Jeanie L.
30 avril 2019
Save your money
POSTÉ PAR :
Jeanie L.
30 avril 2019
Really nothing special.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Jeanie- Thank you for your feedback. We're always looking to improve our service and products, and we value our client input. Please feel free to reach out to [email protected] if you need any assistance, tips, tricks, or recommendations. We are always happy to help!
POSTÉ PAR :
Shay M.
24 avril 2019
I've used the LOVE line for awhile.
POSTÉ PAR :
Shay M.
24 avril 2019
I've used the LOVE line for awhile and have now been getting this item in my order. If this has replaced the LOVE line then it seems to have changed and not for the better. My hair isn't nearly as soft and the tangles don't come out as easily. I'm also not a fan of the new packaging (prefer the pump and or thumb push cap).
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Shay - Thank you for your feedback. We apologize for the disappointing experience you had with our Classic Color Care Conditioner. Our updated products have new packaging and names, but the formulas are exactly the same. It’s quite a big change, and like all changes, it may take some getting used to. We hope that with time, you’ll love it as much as we do! Our main goal with all of this is to better represent the client experience. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Keep an eye on your inbox for more details.
POSTÉ PAR :
Alison R.
19 avril 2019
Works but leaves heavinesson hair
POSTÉ PAR :
Alison R.
19 avril 2019
This goes on easily and is not difficult to rinse off afterwards. Not much of a fragrance though and my hair feels heavy and a bit claggy afterwards.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Alison - Thank you for your feedback. We apologize for the disappointing experience you had with our Love Unconditionally. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Susan J A.
13 avril 2019
HATE this new packing! Looks cheap and generic
POSTÉ PAR :
Susan J A.
13 avril 2019
LOVED the old pump bottles. This conditioner is a nightmare to
get out of the bottle! Also, bottles look so similar I was always looking to make sure I grabbed the correct one. Got tired of
fighting with these bottles I tossed and went back to my old brand.
Absolute last purchase!
cheap and
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Susan- Thank you for your feedback. We are so sorry to hear that our new packaging does not suit your needs! We're always looking to improve our service and products, and we truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Donna D.
10 avril 2019
Conditioner OK, Packaging not OK
POSTÉ PAR :
Donna D.
10 avril 2019
Conditioner seems the same as before, but I really don't care for the new packaging. It looks cheap to me, and too much like the shampoo.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Donna - Thank you for your feedback. Our updated products have new packaging and names, but the formulas are exactly the same. It’s quite a big change, and like all changes, it may take some getting used to. We hope that with time, you’ll love it as much as we do! Our main goal with all of this is to better represent the client experience. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Lisa U.
9 avril 2019
Great product but....
POSTÉ PAR :
Lisa U.
9 avril 2019
I love the conditioner inside this bottle, but..... I can't get it OUT of the bottle! The bottle is so stiff it's difficult to squeeze, and the product so thick it won't pour out. I had a fight with it in the shower this morning. I'll attempt to get it all out and into another bottle but the new packaging needs help for sure!
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Lisa- Thank you for your feedback. We're always looking to improve our service and products, and we value everything our clients say. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Chelsea P.
29 mars 2019
Good... But....
POSTÉ PAR :
Chelsea P.
29 mars 2019
I love the conditioner but feel it's a little pricey. Sry but it's true.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Chelsea- Thank you for your feedback! We are so happy to hear that you enjoy our Love Unconditionally Conditioner. We appreciate your feedback and input, and we hope to continue helping your find hair perfection!
POSTÉ PAR :
Kelly A.
7 mars 2019
Under impressed
POSTÉ PAR :
Kelly A.
7 mars 2019
This honestly does not feel like a luxurious conditioner. It felt like an inexpensive conditioner that I could buy at the drugstore on sale.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Kelly - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTÉ PAR :
shirley F.
4 mars 2019
too heavy for my hair
POSTÉ PAR :
shirley F.
4 mars 2019
my hair is thinning and it is too heavy
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Shirley - We're truly sorry that our Classic Color Care Conditioner was too heavy for your hair. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Jessica A.
28 février 2019
It's ok.
POSTÉ PAR :
Jessica A.
28 février 2019
This conditioner is fine but I wish it left my hair more silky and smooth as it claimed.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Jessica - Thank you for your feedback. We apologize for the disappointing experience you had with our Classic Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Roberta B.
27 février 2019
Love color care conditioner
POSTÉ PAR :
Roberta B.
27 février 2019
Smells good however it does not give me the moisturizer needed my hair tends to frizz
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Roberta - We're truly sorry that our Love Unconditionally did not provide the moisture you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
stacey A.
26 février 2019
Dont expect the bottle shown in this pic
POSTÉ PAR :
stacey A.
26 février 2019
Not the size bottle shown in the picture with the pump. And wasnt at all impressed with this product and it smells horrible. I expected alot more from this product. my hair didnt feel really soft or clean.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Stacey - We're truly sorry that our Love Unconditionally did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Ana C.
23 février 2019
Stay away
POSTÉ PAR :
Ana C.
23 février 2019
I so wanted to like the conditioner and the shampoo, but unfortunately they weren’t compatible with my hair. I have used just a small amount of them and was unable to rinse them out, even after 3 times or washing/rinsing. Not sure if it was just mine a bad batch or whether all of them are the same. So not worth the hype nor spending the money.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Ana - We're truly sorry that our classic conditioner did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Kathleen C.
20 février 2019
Done
POSTÉ PAR :
Kathleen C.
20 février 2019
It is too thick hard to get out of the bottle.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Kathleen - Thank you for your feedback. We apologize for the disappointing experience you had with our Love Unconditionally Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Cyndi M.
14 février 2019
Poor
POSTÉ PAR :
Cyndi M.
14 février 2019
Worst quality I ever had in a shampoo and conditioner, will never buy again
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Cyndi - We're truly sorry that our Love Unconditionally did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Jodie W.
11 février 2019
Conditioner
POSTÉ PAR :
Jodie W.
11 février 2019
Not happy with it.
I love the shampoo and conditioner that is in the highlight kit!
I was hoping it was similar..
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Jodie - We're truly sorry that our Classic Color Care Conditioner did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Luci
9 février 2019
Great Conditioner
POSTÉ PAR :
Luci
9 février 2019
Conditioner does what it is supposed to do, but disappointed because thought this was the same as the "Classic Conditioner" packets sent with hair color kits. Disappointed to find out it is not. Will use and finish but not buy again.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Luci- Thank you for your feedback. We'd like to confirm our packette size and bottle sized Classic Conditioner are the same formulation. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Lauri P.
29 janvier 2019
Stinks :( Thats as far as I got
POSTÉ PAR :
Lauri P.
29 janvier 2019
Not sure if this conditioner works because as soon as I put it in my hair I washed it out because it stinks kind of like an old pharmacy... dusty smell... ewww... immediately washed my hair again and used my regular conditioner.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Lauri - We're truly sorry that our Color Care Conditioner did not provide the scent you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Melissa M.
28 janvier 2019
Conditioner
POSTÉ PAR :
Melissa M.
28 janvier 2019
Doesn't work so well with my hair. After use my hair tangles even more.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Melissa - Thank you for your feedback. We apologize for the disappointing experience you had with our Love Unconditionally. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Jeanne S.
27 janvier 2019
Dissatisfied
POSTÉ PAR :
Jeanne S.
27 janvier 2019
No better then what I could purchased at the bargain bin at the $ store!
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Jeanne - We're truly sorry that our Love Unconditionally Conditioner did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Teresa P.
16 janvier 2019
Classic conditioner
POSTÉ PAR :
Teresa P.
16 janvier 2019
Not good as well for my hair. Same thing that happened with the shampoo, my hair breaking off and coming out in globs at the salon. I throw this out when I get my color packet. Wish they would put in the moisture conditioner and shampoo I use
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Teresa - Thank you for your feedback. We apologize for the disappointing experience you had with our Classic Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Kimberly B.
16 janvier 2019
Didnt order
POSTÉ PAR :
Kimberly B.
16 janvier 2019
Didnt order
0 sur 1 personnes ont trouvé cet avis utile. Et vous ?
Kim- We truly appreciate your feedback. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help!
POSTÉ PAR :
Ann W.
9 janvier 2019
Conditioner
POSTÉ PAR :
Ann W.
9 janvier 2019
It's nice but I don't think it is much different than other conditioners!
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Ann - Thank you for your feedback. We apologize for the disappointing experience you had with our Love Unconditionally. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Ruth N.
15 décembre 2018
Did not care for this conditioner
POSTÉ PAR :
Ruth N.
15 décembre 2018
The conditioner did not seem as silky and rich as others I have used. Also, needed to apply more than usual to get the same feeling as other conditioners, like the classic conditioner.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Ruth - Thank you for your feedback. We apologize for the disappointing experience you had with our Love Unconditionally. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Marinella D.
6 décembre 2018
Not that impressed
POSTÉ PAR :
Marinella D.
6 décembre 2018
This formula doesn’t seem as condensed
Or as effective as the one you get with your color kit. The color kit one leaves my hair super soft and no frizz. This one didn’t do that at all. It is shiny and smells wonderful but not super impressed.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Marinella - Thank you for your feedback. We apologize for the disappointing experience you had with our Classic Conditioner. We can confirm the formulation of our Classic conditioner is the same in our packettes and bottle size alike. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Rebecca M.
27 novembre 2018
NOT the same as prior formulation
POSTÉ PAR :
Rebecca M.
27 novembre 2018
The Love Unconditionally conditioner was WONDERFUL. Although you say this formula was previously the Love Unconditionally conditioner, I had my doubts as soon as I started using it. It feels different, smells different, and, most importantly of all, it works much less well!!
I found a hidden container of the Love Unconditionally conditioner in my cabinet and used it today. It was absolutely clear that it wasn't the same formula. It was the conditioner that I missed!!! This was confirmed when I compared the ingredients, which are NOT the same between the two versions of the conditioner.
Explain to your customers why: (1) you changed the formula; (2) you persist in deceiving your customers by suggesting that this conditioner was "previously" "Love Unconditionally." It just isn't so!
4 sur 4 personnes ont trouvé cet avis utile. Et vous ?
Rebecca M. - Thank you for your feedback. We apologize for the disappointing experience you had with our Classic Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Connie L.
31 octobre 2018
Did not like
POSTÉ PAR :
Connie L.
31 octobre 2018
I bought this hoping it would help my hair but it weighed it down. It made my hair oily. Will not buy this again. I also thought it smelled like hair dye
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Connie - We're truly sorry that our Classic Conditioner did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Debbie C.
23 octobre 2018
Conditioner
POSTÉ PAR :
Debbie C.
23 octobre 2018
It's ok...I didn't see any difference than the conditioner I use
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Debbie - Thank you for your feedback. We apologize for the disappointing experience you had with our Love Unconditionally. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTÉ PAR :
BERNADETTE B.
16 octobre 2018
disappointed
POSTÉ PAR :
BERNADETTE B.
16 octobre 2018
I thought the conditioner was going to be exactly like the small, one use that comes in my color kit. the large size didn't have any fragrance and it did not coat my hair the way the single use did.
4 sur 4 personnes ont trouvé cet avis utile. Et vous ?
Bernadette - We're truly sorry that our Classic Conditioner did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Debbie L.
16 août 2018
Again, nothing special
POSTÉ PAR :
Debbie L.
16 août 2018
Conditioned my hair, didn’t seem to prolong color.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Debbie - Thank you for your feedback. We apologize for the disappointing experience you had with our Classic Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTÉ PAR :
LISA G.
6 juillet 2018
Hair back to normal with 3 weeks of tresemme or OBX
POSTÉ PAR :
LISA G.
6 juillet 2018
My hair has finally returned to its former softness without the new esalon shampoo and conditioner. It was dry and straw like with whatever was in the repackaged bottles, despite assurances thst the formulations had not changed.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Lisa - Thank you for your feedback. We apologize for the disappointing experience you had with our Love Unconditionally. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTÉ PAR :
LISA G.
16 juin 2018
Stripping my hair color and moisture
POSTÉ PAR :
LISA G.
16 juin 2018
If I could give this a zero I would. It's not the same, despite assurances that nothing has changed.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Lisa - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTÉ PAR :
Sandra S.
4 juin 2018
Old packaging better
POSTÉ PAR :
Sandra S.
4 juin 2018
Although this is the same product as the “Love” conditioner, the new bottle is not as eye appealing. It is bland in comparison.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Sandra - Thank you for your feedback. Our updated products have new packaging and names, but the formulas are exactly the same. It’s quite a big change, and like all changes, it may take some getting used to. We hope that with time, you’ll love it as much as we do! Our main goal with all of this is to better represent the client experience. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Margaret C.
22 mai 2018
Not a fan
POSTÉ PAR :
Margaret C.
22 mai 2018
I'm sure this would be fine for someone else, but it doesn't make my hair more manageable. A little too mild I think. I'll be changing for something else.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Margaret - We're truly sorry that our Classic Shampoo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Rebecca O.
24 avril 2018
Love conditioner.
POSTÉ PAR :
Rebecca O.
24 avril 2018
I do not like the conditioner & shampoo. It makes my hair super greasy. When I blow dry my hair it comes out fuzzy. Very frustrating with the shampoo & conditioner.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Rebecca - We're truly sorry that our Heart Lock It and Love Unconditionally did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Jill I.
23 avril 2018
Conditioner
POSTÉ PAR :
Jill I.
23 avril 2018
Using this conditioner made my hair hair get greasy and had to be washed more often.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Jill - e're truly sorry that our Love Unconditionally did not provide the results you expected. Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Brenna K.
27 mars 2018
Didn’t soften my hair well
POSTÉ PAR :
Brenna K.
27 mars 2018
I have fairly long thick hair, and while this conditioner smells great and held the color well, it left my hair pretty dry, even when followed up with a leave in conditioner. Even when I let it soak in my hair for 10-15 minutes before rinsing I was unsatisfied with the hydration and texture of my hair while using the conditioner.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Brenna - We're truly sorry that our Love Unconditionally did not provide the hydration you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
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