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454 avis |
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MY hair has never felt so ... ahhhh!Last year I burnt my hair without realising quite badly when using a curling wand and I couldnt even get a brush through it some days and although some of it has grown out the ends of my hair is still in need of repair because when I brush the knots in the end would pull my hair out. Also I go through periods of mild stress alopecia Im lucky that I have thick hair so its not massively noticable but I notice after using this shampoo ONCE I noticed a massive difference in my hair, then ends are much easier to comb throu and the hair doesnt snap or pull out from the root when there is a knot! My only criticism is that having thick hair I do need a decent amount of shampoo on it and this bottle literally give a squit every pump as the pump is not very long so I did have to stand there and pump more than I thought necessary but again the shampoo itself outweighs that little moan! if you want shiny hair that you cant keep your hands of that is strong enough to withstand knots and even noticed after two shampoos my thin spots look a little thicker 4 sur 4 personnes ont trouvé cet avis utile. Et vous ? |
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My hairIt feels thicker, hence fuller too. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great shampooI have thick hair, coarse. This shampoo is it heavy and gives my hair some hydration, 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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great repair shampooI wanted something that would repair the feel to my hair. this product definitely did just that. my hair has never been nicer. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Shampoo repairThis product was ok. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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YummyIt works like it saids 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Smells good and works well...I did not have to shampoo twice most of the time. I wash and condition every-other-day so sometimes I can really tell the second application feels cleaner, but the second not needed with this product. 3 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
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wonderfully rich shampooLove this. I only needed a little to wash my hair. It left my hair very smooth even before the conditioner. Love it. Though the change in color had me confused in the shower without my glasses... I could not remember the blue bottle was the shampoo. I wish you would print a big S on the shampoo bottle and a big C on the conditioner bottle for those of us who shower without our glasses and can't read the bottles when washing our hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Love itLeave your hair soft and manageable 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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I do better with classicClassic shampoo/conditioner is much better for my hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDoris - We’re truly sorry that our Repair Color Care Shampoo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Definitely differentI've only used it once so far but it's definitely different. Shampoo has a strange smell...like...80s perfume. It works though...my hair seems fine. Nothing crazy as far as life changing results that you can feel and see. Just a decent shampoo. Maybe after a few more uses it'll blow my mind :) 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCourtney - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We hope to continue helping you find hair perfection! |
LikeIt's ok, smells good 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJody - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. |
Love it...My hair is feeling so great. The only down fall is I need more... the bottle never last me the whole 6 weeks. But i am madly in love with it 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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It worksMy hair was a bit damaged and I appreciate how soft it feels now. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Just a littleA little bit goes a long way! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Love it!My hair is squeaky clean after just one shampoo! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great shampooAs we know any change to your natural color will eventually wash out. This shampoo allows your color to last longer, smells great, and leaves your hair feeling healthy and soft but I would suggest combining it with the conditioner. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Good to repair hairDefinitely helps to repaired damaged hair. It doesn't ravage your color but I did feel that my color faded faster then when using the color saving shampoo. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Good shampooSeems to be working well 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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It's okayIt's okay. Can find more reasonable price on similar product in stores and save on shipping/handling fees. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsGlynell- Thank you for your feedback. We apologize that you weren't completely satisfied with the experience you had with our Gaining Strength Color Repair Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Is this the same?This doesn't feel the same as the repair conditioner that was in the pump bottle. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMary - We’re truly sorry that our Repair Color Care Shampoo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
As of today, I still have not received my latest orderI love the products and usually the service of eSalon. However, I still have not gotten my most recent order and I was hoping to get it before the holidays. Very sad. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Too dryNot enough moisture 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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ProductsI haven’t tried anything yet, still to soon to color after the last color kit you sent. Also I will be going back to 3110 Christine Street, Pensacola Florida 32526 after May 16th, 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Really Works!I bought the repair color care shampoo and conditioner when I noticed that my hair was starting to look really dry and straw-like. I noticed a difference after only one application and love the way it makes my hair feel. The only reason I didn't give it five stars was that I'm not a big fan of how it smells. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Save my colorI have been a customer for years and tried going gray and hated it. But eSalon always has my back 😉 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Worked WellGood shampoo, worked well when my hair was not at its best. Ideal to try when your hair is in need of a little extra TLC 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Get it get it get itI highly recommend getting this product. Its pricey but will help with the color. The first round was great lasted FOREVER (Months). No fading. But every order after that, wasnt so good. Color not staying in or changing al together. I wanted the darkest brown but by the end of the week, my hair turned red. 0 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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Not too badI prefer the classic shampoo over this product. I felt like this one just didn't clean my hair as good. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Silky smoothI do love the shapooo the only criticism I have is I wish I was in a bigger bottle. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Repair ShampooIt's ok. Honestly, I didn't notice anything special about this shampoo. I was hoping to have more moisturized hair. It remains as dry as ever, with or without this shampoo. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Nice shampooShampoo is nice to use after coloring. A little pricey compared to similar shampoos for color treated hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great stuffHelped my frazzled hair to recover. Only down side is that it contained silicone. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great shampooDon’t like the smell but the product is wonderful 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Love the Shampoo & Conditioner, BUT...I love the REPAIR shampoo and conditioner, but not the condition is how they arrived. When I opened the bag they where packaged in, there was shampoo spilled all inside the bag. The shampoo had leaked out... 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great productI prefer the volume product 0 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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Nice shampooNice shampoo for what it is designed for. It is too strongly perfumed for my personal taste, however. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Nice shampoo. Does the trick.I just wish eSalon made a bigger bottle, as I have long hair and it doesn't last as long as I'd like. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Nice shampooGreat shampoo but just too pricey if like me you have a family that includes teenage girls who pinch your shampoo! I would need to order two bottles a month which isn’t going to happen. If you have boys or a lock on the bathroom cabinet - treat yourself! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Repair ShampooI have used the old form of this shampoo for awhile. This is the same quality product just in new packaging. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Lovely shampooUsed it while on holiday, and it left my hair soft, and bouncy for first 24 hours, then seemed to fall flat, and needed washed again after only two days. Could be due to being away from home, doing different activities? Will probably buy it again in the future. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Amazing ....Shampoo works well it softens but make my hair stronger. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Sadly only 4 starsIt’s me, but I miss the foam on the first application of the shampoo. I feel like I have to use a lot or it isn’t going to clean my hair. The second application is better, but still not much foam. Makes hair soft, clean and shinny though :) 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Smells yummyToo small of a bottle for what you pay. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Very good!A wee bit expensive for the amount but it does make my hair very soft! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great Product!!!!!!!!!My hair was shiny and manageble with this product. I miss it, please bring back to original formulas. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Soft and lovelyLeft hair soft and lovely Lost a star as as had to use a lot for it to work 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great shampooI love the fragrance and it seems to be doing its job. I only wish it lathered a little better in my hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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A split reviewThis product made my hair feel absolutely fantastic but unfortunately it is no good for a sensitive scalp, after 4 days of use my head was itching like mad. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Bigger sizeI would like you to make a bigger size. but the product works very well. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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NiceGood for once a week shampoo 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Color care repair shampooBest .. No improvement needed. Color lasts 70 days before any grey appears. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Goodmakes my hair clean feel clean, although more product is needed for the "foam" to build up. Other than that love this shampoo 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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NiceLeaves my hair soft but very flyaway and straight 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Care repairDidn't use..but thankx anyways 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Gaining Strength ShampooThe product lives up to it's name. Does what it claims to do. I find my hair isn't breaking or falling out like it used to. Is a little too pricey for the size. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Repair ShampooI have rated this shampoo as a 4, however it's through no fault of the shampoo. I had a stroke several years ago which changed the texture of my hair. It is now very frizzy and dry. Also, I recently burned it with a curling iron, making it much worse. Gaining Strength gave its all and has helped to a degree, but I cannot fault the shampoo at all. Due to your 7th Birthday Sale, I will be purchasing other products which look extremely promising to help my long-time-ago beautiful locks. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great shampooIt doesn't seem to take much product to get a good lather. Hair is not breaking as much. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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ShampooGreat stuff my hair although thick it was falling out alot until i started using it 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Good productHair feels a little more manageable and really clean. Satisfied but I feel there could be a better shampoo that could not strip hair of softness 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Not quite sure.It's not earth shattering for me but I've only used it once so I don't think I can leave a fair review, it's just okay for right now, not bad but not super fascinating, only time will tell! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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LoveAfter first wash really notice the change in my hair texture 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Personal PreferenceThe shampoo itself has a great consistency and lathers well. The pump is not the best as it doesn't put out as much as I would like. But it still works fine. The fragrance is good for some, but not my preference of scents. It does do what it advertises though. I will probably continue to use because it does work well. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great ShampooThis is a great shampoo when compared what you can buy on the commercial market; however I am not convinced that it "repaired" my hair. I still experienced frizz which I had hope to eliminate. All in all it was a decent shampoo. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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It's okayI haven't really felt a difference with this shampoo in my hair but I think it's just because I switch between so many of them but I just don't really reach for this one much and the pump pumps out such a small amount 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Leaves hair clean and softSince using the esalon shampoos, the quality of my hair has changed for the better, it is softer with less frizzy. The only drawback is that I have to use a lot...I have very thick hair. There is little foam, so it's hard to judge how clean your hair is until you rinse. I found one way to make sure you are spreading it evenly is to section your hair... down middle, on the sides and in the back and spread a nickel to quarter size dollop evenly down your parts. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great ScentI have curly hair and this product is nice but i would not recommend for curly hair it makes it fluffy 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Works WellA natural shampoo (no sulfates) that feels and smells great, but a bit pricey. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Not what expectedThe packaging and bottle of all lovely and the consistency of thr shampoo looked good but it just didn't do it for my hair I read about this shampoo and really had a lot of expectation, sadly I didn't get it. 1 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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Great Shampoo for Color Treated HairI don't like scents in products and this shampoo has a little hint of a scent but it lathers really well and I love to use every day. Mild on my color shine. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Works wellMy hair seems to be breaking off less and my spit ends are at a minimum. This is a great shampoo when used with its conditioner partner. My only complaint is I'm not a fan of the smell. It is not bad, but a little too perfume like for me. Its not bad enough to stop me from using this shampoo though. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Feels Great!I wanted a color safe shampoo that would help me with my long hair. I want to keep it healthy and strong, as I am older, this isn't all that easy to do. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great product..My hair definitely feels and looks healthier! I wish it would lather more though so my hair could feel just a bit cleaner. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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HAIR PRODUCTI ALSO AM STILL WAITING ON THIS PRODUCT 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great ShampooI really love the shampoo! It made my hair look and feel great but it took a lot for my long hair and ran out too soon. I only wash my hair about every three days so I was disappointed that the shampoo did not last very long. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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FuerteMi pelo se siente diferente 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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I like it but my preferred is the firts one I getI like all the products from esalon but my prefers is the firts one I ordered 0 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
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ShampooJust a little goes a long way. Rinses out completely. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Probably my favourite shampooThis shampoo lathers up and works great to help make my hair soft and feel stronger. Only thing I don't like is the bottle size! I wish it was bigger with a pump that dispensed a bit more on each pump. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Color safe repair shampooWorks great and smells wonderful. Just wish they came in bigger sizes 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Amazing smellThe very first that comes to my mind when I think of this shampoo is smell it just smells amazing and its been 2 weeks that I am using this shampoo my hair looks volume and have to wait for the hair fall control.I feel like its been in control some what but I think I still need to wait :) 0 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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I don’t see a differenceNot much of a difference in terms of repair of my dry hair after using the dark brunette toner which made my hair almost black 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHello Bel, We’re truly sorry that our Repair Shampoo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not for meI had hoped it would fade my hair quicker so i could put the new colour on. Not for me 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDonna G.- We appreciate your feedback here at eSalon! We're truly sorry that our Repair Color Care Shampoo did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
DryingI used once and I felt like it dried my hair I have natural curly hair so I Will not get again. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJulie - We're truly sorry that our Repair Color Care Shampoo did not provide the moisture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
No cubre bien!Buen shampoo! En cuanto a reparar el color no lo encuentro efectivo! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAdelina- Lamentamos mucho que nuestro champú Repair Color Care no haya cumplido con sus expectativas. Tomamos en serio los comentarios de nuestros clientes y continuamos mejorando nuestros productos todos los días. ¡Esperamos seguir ayudándote a encontrar la perfección del cabello! |
Did nothing not as advertiseNot as advertised 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsElsie - We’re truly sorry that our Repair Color Care Shampoo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Chemical odour and residueSmells as if you’ve just freshly coloured your hair (chemical odour) and left hair feeling as if you hadn’t actually fully rinse the shampoo (although I even got back into the shower afterward for another rinse, just to make sure). It did seem to be very moisturizing though (the only reason why it got two stars instead of one), but I threw it out after using it for a couple days, as I really didn’t like the way it left my hair feeling and smelling. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsStephanie - We're truly sorry that our Repair Color Care Shampoo did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
The old packaging formula was niceThis new formula packaging is not doing good to the hair. Hair feels heavy weighted after wash 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsFreyal- Thank you for your feedback. Our updated products have new packaging and names, but the formulas are exactly the same. It’s quite a big change, and like all changes, it may take some getting used to. We hope that with time, you’ll love it as much as we do! Our main goal with all of this is to better represent the client experience. We hope to continue helping you find hair perfection! |
I'm not a huge fanFor the same reason as I didn't find value in the repair conditioner.. I don't feel my hair benefited in much repair. Still frizzy and breakage. I find the straight hair shampoo leaves my hair in better condition. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsNaomi - Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Color Care Shampoo. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
it was okI didn't find it gave me the results that my hair color order shampoo and conditioner did....I maybe am ordering the wrong product that they send you to use after you color your hair? It didn't smell the same either...im not sure ill order again. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRebecca - We're truly sorry that our Repair Shampoo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
HeavyA little heavy, tough to run my fingers through my hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsThank you for your feedback. We apologize for the disappointing experience you had with our Repair Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Gag worthy scentI haven't read all the reviews, but based on the few I glanced over, I am wondering if I got a skunked bottle of shampoo. Mine smells like faintly floral Crisco. It's got this rancid oil smell that seriously makes me gag. I'm trying to use it anyway since it wasn't cheap (the conditioner doesn't have the same offensive odor, thank goodness), but I will never buy it again. Like I said, I can't say either way if it's good shampoo. I mean, I guess my hair looks fine after I use it, but no different than any of my other shampoos that don't make me want to vomit in the shower. 1 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsValerie - Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Shampoo. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Do not like the smellWorks well but has an awful smell that the other products do not have. I have to wash with another shampoo after to get out the smell. 1 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKaren - Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Shampoo. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Dispensing aperature too big encourages wasteOpening of bottle needlessly larger...than the prior version, before the re-branding. So, are you trying to get people to use too much product fori increased orders? Because too much comes out if u r not careful! 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSamantha - Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Stripped my hairSo drying, just awful 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCrystal - Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not what I was hoping for in a shampooLeft my hair feeling over moisturized and a bit oily. Not my favorite product 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJane - Thank you for your feedback. We apologize for the disappointing experience you had with our Repair Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Does not help with thinning hair.Didn't feel it was doing the job. Left my hair soft and hard to manage in the style I usually like. Left my hair very, very 'floppy' (unmanageable)! 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMaria -We're truly sorry that our Repair shampoo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
ShampooNot the quality I expected 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTina - We're truly sorry that our Repair Shampoo did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
its okI really like the color but it seems to wash away after 2 weeks. Its not what I expected. I wish it was since it looks nice for like 2 weeks then its dull and I just don't like it. I give up. Ill just go back to the salon at least it will last a few more weeks. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAmy- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
So surprisedI purchased the repair shampoo after my wonderful experience at my original introduction session. I loved the way it felt in my hair. I have naturally curly 3B-ish type hair. About 3 weeks into using it, I developed lots of build up and am having to use weekly ACV rinses to get my hair and scalp back on track. I ended up using it as hand soap. Very expensive hand soap. I was so bummed! 7 sur 8 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDiva - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |