|
|
{{item.translated_name}}
{{getVariationType(item.variation_type)}}: {{item.variation_name}}
{{benefitsWithLabel(item)}}
{{fragranceWithLabel(item)}}
{{getHairColorVariation(item.dye_type)}}
-
{{item.qty}}
+
supprimer
|
Inclus
{{showPrice($index)}}
{{showFullPrice($index)}}
|
{{removedItemText(displayTitle(item, true))}}
annuler
|
||
9 195 avis |
|
Trier selon : |
|
I'm not a fan. A utilisé Couleur : Châtain foncé I just used it twice and can't force myself to use it again. It makes hands and bathroom dirty and it doesn't cover greys which would be the most useful. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsKarolina M. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our Tint Rinse (Dark Brunette) did not meet your expectations. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
No Effect A utilisé Couleur : Doré I was excited to try this based on the mostly very positive reviews. Unfortunately, I was disappointed. I tired it twice in a week (the second time using more product) and I got no effect at all. Nothing bad. Just nothing. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsSusan- We're truly sorry that our Tint Rinse (Golden) did not provide the coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Disappointed A utilisé Couleur : Doré Asked for golden I got mousey brown ! Did not cover gray and this the 3rd time I have been very disappointed 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsKaren- We're truly sorry that our Tint Rinse (Golden) did not provide the coverage that you expected. Our Tint Rinse is intended to deposit pigments to revive and enhance hair color. Unfortunately, it is not formulated to help with gray coverage. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not sure it made a difference A utilisé Couleur : Correcteur de reflets pour blond my hair still ended up red, this didn't help 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsLydia- We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the tone and balance that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not the right tint for my color A utilisé Couleur : Doré The gold was a bit to orange on my color. Due to the amount of grey I have. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsJennie- We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We hope to continue helping you find hair perfection! |
Tint Rinse A utilisé Couleur : Doré I didn’t find this effective for my hair 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsG.G - We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
This was horrible!!!!! A utilisé Couleur : Correcteur de reflets pour blond My beautiful gold and platinum highlights were gone with just one use and my hair is now all one shade without dimension. I am so upset I wasted the money I paid for my highlights 6 weeks ago. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsMery - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
nope A utilisé Couleur : Doré As mentioned before I am a natural darker auburn. The tint I purchased the last time was more what I wanted. I do not like the golden . I do not want to look strawberry blond because I am not that. I will try and attach a pic. to show better the color. Or send the same tint as the last time. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsLeanne - We're truly sorry that our Tint Rinse (Golden) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
No difference A utilisé Couleur : Châtain clair Unfortunately I don’t notice a difference in tint or shine when I use this product. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsFabrizia- We're truly sorry that our Tint Rinse (Light Brunette) did not perform as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Tint Rinse A utilisé Couleur : Cuivré I use the tint rinse and it's too harsh red. Can't get a comb thru my hair w/o tons of conditioner. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsCathryn- We're truly sorry that our Tint Rinse (Copper) did not provide the tone or texture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Poor quality A utilisé Couleur : Correcteur de reflets pour blond Poor quality! I know my products. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsShannon- We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not much impact A utilisé Couleur : Correcteur de reflets pour brun I have used this rinse several times and saw no difference in my hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsDolores- We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the balance in tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Terrible product A utilisé Couleur : Doré I wish E-Salon never recommended this to me. It was horrible. It dried out my hair so badly. After I applied and left it on for a few minutes, I rinsed with conditioner. It was horrible. It left my hair so dry and I couldn't even fix it with conditioner. I will not use again. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsSamantha - We're truly sorry that our Tint Rinse (Golden) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Gold tint A utilisé Couleur : Doré I didn't really see a difference in the color of my hair after using this product. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsKelly - We're truly sorry that our Tint Rinse (Golden) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
So so A utilisé Couleur : Correcteur de reflets pour blond Not a noticeable difference before and after. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsMaureen - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
No conseguí el efecto deseado A utilisé Couleur : Doré No da el efecto dorado que quería en todo mi cabello... Sólo las puntas. Lo he dejado el doble de tiempo que dice y he puesto el doble producto, mas no conseguí el efecto que deseaba...Y he empezado a sentir que mi cabello ya no está lo suficientemente hidratado y fácil de peinar. Creo que sí este producto no cuida del cabello al mismo tiempo que del color no se debe sugerir, sino que en el tinte que se envíe se tiene que poner más dorado en la fórmula. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsHola, Elizabeth: Gracias por tu mensaje. Sentimos que el Tint Rinse no haya sido de tu agrado, nos dará gusto revisar lo ocurrido y poder darte una solución. Para ello, te acabamos de enviar un email. |
Color refresh A utilisé Couleur : Violet Did not notice any difference, no shine, no color boost, nothing! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsTina- We're truly sorry that our Tint Rinse (Purple) did not provide the texture or tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
It doesn’t do much A utilisé Couleur : Violet Honestly it doesn’t do anything 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsSamantha- We're truly sorry that our Tint Rinse (Purple) did not provide the coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Disappointed A utilisé Couleur : Rouge I thought this would give me my vibrant red back and it did not. If you're looking for a cherry red this is not the stuff for you! 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsCourtney- We're truly sorry that our Tint Rinse (Red) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Doesn’t work A utilisé Couleur : Correcteur de reflets pour blond I have used this for a little while thinking it needed time to make a difference to my highlights. It doesn’t dry the hair but doesn’t do anything to tone my hair. I’ve just tried a different brand and immediately saw a dramatic change. I won’t be using this anymore. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsPenny B. - Thank you for your feedback! We apologize for the disappointing experience you had with our Tint Rinse. We have reached out to you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee. We value every client, and we hope to continue helping you find hair perfection! |
Wouldn't recommend A utilisé Couleur : Châtain clair To drying, therefore no shine, dull color 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsDebbie - We're truly sorry that our Tint Rinse (Light Brunette) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Like shampoo, and dries hair out A utilisé Couleur : Doré acajou It seems to work, but it feels less like a rinse than a shampoo. It also makes my hair rough and dry. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsAsha - We’re truly sorry that our Tint Rinse (Golden Mahogany) did not meet your expectations when it comes to the feel of your hair. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Just ok A utilisé Couleur : Doré Didn’t really help add color to the ends. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsPatricia- We're truly sorry that our Tint Rinse (Golden) did not provide the coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Nice A utilisé Couleur : Doré Nice colour and helps make the period between dyeing a little longer but expensive at £13 0 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsKaren L. - Thank you so much for sharing your feedback with us! We're glad to hear that you are happy with our Tint Rinse. Remember, you still get 20% off on hair care products with your Color Plan! |
meh A utilisé Couleur : Châtain clair couldn't really tell a difference after using it... does nothing for greys. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsCrystalyn- We're truly sorry that our Tint Rinse (Light Brunette) did not provide coverage for your grays. Unfortunately, our Tint Rinse is meant to enhance your current hair color. Because it is not actual color, it won't be any good for covering up any unwanted grays. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Tint rinse A utilisé Couleur : Correcteur de reflets pour châtain It is ok, I’m not sure it helps a great deal with the colors brassiness though. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsMichelle - We’re truly sorry that our Tint Rinse (Soft Red Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Nice but not great A utilisé Couleur : Doré acajou It definitely made my hair shine, but it didn't boost color the way I hoped it would. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsGina - We’re truly sorry that our Tint Rinse (Golden Mahogany) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Tint rinse A utilisé Couleur : Doré I don’t see much of a difference 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsRobin D. - Thank you for your feedback. We are truly sorry to hear that you were not satisfied with the experience you had with the Tint Rinse (Golden). We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
No. A utilisé Couleur : Correcteur de reflets pour blond After what happened with my color, I won't use any of their products. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsShelly - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Jenny Warren Clumps of hair loss A utilisé Couleur : Violet Jenny Warren review for ESOLON: BEWARE!!! IF YOU WANT TO LOSE HAIR, GET ESALON’S DYE! AVOID! The absolute worse experience that had me in tears and shaking! Got the dye and followed all instructions to the letter. First off, the ammonia smell is HORRIBLE! I had a well ventilated area, and my eyes and throat burned! Put my face to the open window to get extra fresh air. Second, when it came time to rinse my hair, I had my eyes closed and was running my fingers through my hair. I felt CLUMPS of hair coming out. I panicked....finished doing what I had to do to get my hair clean and when I wiped my eyes and looked in the bottom of the shower, there was tons of hair. I have NEVER lost hair before other than normal amount of shedding. I was crying and shaking because I was so upset. My husband tried calling esalon for me to ask for guidance; they were closed. I went to bed that night thinking I’d wake up to a bed full of hair the next morning. The next morning I got on the phone and they’re response was “oh maybe you had an allergic reaction, you should see a doctor; we will email you the ingredients”. I asked if anyone else had had the same issue with losing hair before and was told no (which is not true now that I’ve seen other reviews) They did give me a refund, but, to me, they could’ve done more. For starters, they could have followed up with me later to see if I was ok. That’s the LEAST they could have done. Do yourself a favor, do NOT buy from this company. It’s not worth the risk of losing hair and stressing all night about it. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsStacy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
so-so A utilisé Couleur : Rouge doesn't really do much 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsDianne- We’re truly sorry that our Tint Rinse (Red) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Is it --working? A utilisé Couleur : Cuivré Not entirely sold on this, I had not noticed much change in my hair when used between colorings. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsVictoria - We’re truly sorry that our Tint Rinse (Copper) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Fair results A utilisé Couleur : Cuivré Used the rinse toward the end of my color cycle. Maybe it’s too light a shade, but I did not notice much change in the coloring. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsLaurene - We’re truly sorry that our Tint Rinse (Copper) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Hair feels thick A utilisé Couleur : Correcteur de reflets pour blond My hair feels great after I use it, but I don’t notice any reduction in brassiness. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsKyla- We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Didn’t work at all A utilisé Couleur : Correcteur de reflets pour châtain I have copper tones in my hair. After watching video and reading reviews I got this product. There was absolutely no change in my hair and they became very brittle after using it. I wouldn’t recommend it. I wish I could get my money back. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsFatima- We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the coverage and texture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not something I’ll order again A utilisé Couleur : Rouge I’ll stick to my red refresher. I did not find this to be as dramatic as my regular red refresher by Davines. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsDeneen- We're truly sorry that our Tint Rinse (Red) did not provide coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Why? A utilisé Couleur : Violet Dosent even give my blond virgin hard doughter any colour, than it's really bad. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsJessica K. - We appreciate your feedback here at eSalon! We are so sorry to hear that you were not happy with the outcome you expected with our Tint Rinse (Purple). We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
tint rinse A utilisé Couleur : Doré no change noticed. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsDebs- We're truly sorry that our Tint Rinse (Golden) did not provide the coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Does not work A utilisé Couleur : Correcteur de reflets pour châtain Have tried it several times. Followed the directions, left it on longer at different times. No difference at all. Don’t waste your money. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsAudra- We’re truly sorry that our Tint Rinse (Soft Red Neutralizer) did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We hope to continue helping you find hair perfection! Keep an eye on your inbox for more details. |
No difference A utilisé Couleur : Châtain clair Can't see any difference in hair or color. Doesn't seem to do anything. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsJan- We're truly sorry that our Tint Rinse (Light Brunette) did not provide the tone or coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not a fan A utilisé Couleur : Cuivré This made my hair especially the tips an unnatural bright orange color. I Don’t know how to even repair it. It wasn’t even close to the base color 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsKathleen- We're truly sorry that our Tint Rinse (Copper) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Red Neutralizer? A utilisé Couleur : Correcteur de reflets pour châtain I guess my expectations were more than the product is created to provide. It toned my hair slightly, but I was hoping for more red out. I tried Guy Tang Eclipse, and Mauve toner, and I really like the Ash tone it provides, unfortunately, I only used in on my front Highlight not the full head, I wanted to wait to compare your Tint Rinse....Not even close! If you are familiar with Guy Tang, do you have anything you can recommend that will remove more Red from my hair? Otherwise, I may try the toner all over my hair next. Thanks 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsDee- We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
kurz ein schöner Glanzschimmer A utilisé Couleur : Violet hat mich nicht ganz überzeugt, hätte mehr erwartet, Ansätze werden nicht beeinflußt 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsMonika S. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Tint Rinse (Purple) nicht Ihre Erwartungen erfüllt hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. |
Not right colour A utilisé Couleur : Châtain clair Too red for me 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsJacqueline P. - We appreciate your feedback here at eSalon! We’re so sorry to hear that you felt the Tint Rinse (Light Brunette) was not the shade you expected. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Packaging could be better. A utilisé Couleur : Cuivré When one places this tube back down (when say using in shower) doesn't matter how careful I am, always some of the product gets around the cap and ends up staining the shelf in the bathroom. This product would do far better as an upright pump (so long as you guys can manage to get the pump assembled with all its parts so it'll work (I've had this issue with another product of yours) 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsLauren- We're truly sorry that our Tint Rinse (Copper) did not perform as expected. We value every client, and look forward to providing you with a product that will better suit your needs. |
I really don't like the packaging, this should be a pump dispenser A utilisé Couleur : Copper Because of the leakage that occurs around the cap when you use it, then try to close the snap lid, it closes, but squeezes any excess around the cap out around the edges which drips and stains tub/shower shelf. I've tried rinsing it off before closing the cap (whilst holding the dispensed product in my hand, balancing in the shower to close the cap sans the excess, and it ends up just generally being a mess that I have to work very hard to clean up to avoid permanent staining of the tub/shower enclosure/shelf. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsLauren- We're truly sorry that our Tinted Love (Copper) did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Sticky A utilisé Couleur : Correcteur de reflets pour blond Even after rinsing well, my hair was sticky from the residue. Even worse, it did nothing to tone down the bright orange tones left from my "custom" medium ash blonde. Total waste of $$$ 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsAmy- We’re truly sorry that our Tint Rinse (Blonde Neutralizer) did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
It didn't work as expected A utilisé Couleur : Correcteur de reflets pour châtain I tried this product but my hair didn't like it as it got dull and super dry. This is not for me I am afraid. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsPatricia- We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the moisture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Too Red! A utilisé Couleur : Acajou cuivré This was much to red heavy. I felt like Lucille Ball! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsNancy- We're truly sorry that our Tint Rinse (Mahogany Copper) was not the shade that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Tint rinse. A utilisé Couleur : Acajou cuivré Dried my hair out. Made my hair feel hard and dry. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsReyna- We’re truly sorry that our Tint Rinse (Mahogany Copper) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Unfortunately did nothing to alter color. A utilisé Couleur : Cuivré I was hoping this tint rinse would give a little kick to my color as I have used tinted glazes at home before. Unfortunately, this didn't do anything to my hair color. There was no visible difference and I tried it twice (even on th e lighter ends of my hair). Possibly it would work on blondes/light hair colors? 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsLeah- We’re truly sorry that our Tint Rinse (Copper) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Tint rinse A utilisé Couleur : Correcteur de reflets pour blond Not so sure about this product. In some ways I feel it has made my hair yellowish. However may be the sunshine. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsKatie B. - Thank you for your feedback. We apologize for the disappointing experience you have had with our Tint Rinse (Blonde Neutralizer. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Love it A utilisé Couleur : Cuivré I love the colour and the idea of this product however, it washes hard. It left my hair hard and very dry. I thought maybe it was just the first bottle but same results with my second. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsAnala- We're truly sorry that our Tint Rinse (Copper) did not provide moisture and texture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Unhappy with Results A utilisé Couleur : Doré This is the color that was recommended for my hair. This product gave my brown hair a deep red tint. It did make my hair shinny and I did like that part. Didn't like the color at all. Will not use again. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsNancy- We're truly sorry that our Tint Rinse (Golden) did not provide the correct shade that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Perfect choice for Blondes A utilisé Couleur : Doré Not best for me. A great product but the wrong shade for golden brown hair in summer, as it is inclined to make it brassy under the sun. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsLutena Y. - Thank you for reaching out to us here at eSalon! We're truly sorry that our Tint Rinse (Golden) did not meet up to your expectation. However, upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
OK... A utilisé Couleur : Doré I DID NOT SEE ANY DIFFERENCE.... 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsLaura- We're truly sorry that our Tint Rinse (Golden) did not provide the coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Doesn’t make a difference A utilisé Couleur : Doré acajou I saw no difference after using this product it didn’t work at all 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsDaniela- We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Great start- not so great ending A utilisé Couleur : Cuivré Color was amazing for the first two weeks and then just faded way too quickly. The shampoo with color gave me a very weird shade of red. I'm a natural redhead just trying to cover gray areas and was disappointed that it didn't last even a month. Loved the presentation and packaging. Wished it had worked. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsAnn Marie - We’re truly sorry that our Tint Rinse (Copper) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Allergy A utilisé Couleur : Acajou cuivré Caused scalp, neck and upper back itching. Had to rinse in cold water to relieve. Will not be using again. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsLinda - We're truly sorry that our Tint Rinse may have caused an allergic reaction. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
not happy A utilisé Couleur : Doré With the color I've been using, I thought this would work great. It does cover the roots, but looks too brassy. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsCarolyn- We're truly sorry that our Tint Rinse (Golden) did not provide the tone that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Tint rinse goldern A utilisé Couleur : Doré Ordered this item, but instructions very vague. No explanation on how much to use, how often to use. Unable to contact esalon to get any help. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsKarl - Thank you for your feedback. We apologize for the difficulties you have had with our instructions on the Tint Rinse (Golden). Based on your profile, we see that your concern has now been resolved. Please let us know if there is anything else we can do to help! |
Don't see any benefit A utilisé Couleur : Doré acajou I've used it but I did not see any difference in the look of my hair, roots or ends. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsSuzanne- We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
A little too watery A utilisé Couleur : Doré acajou I like the product but it lacks the density and true weight I would expect. It is a bit watery, but the pigment is rich. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsSherise - We're truly sorry that our Tint Rinse (Golden Mahogany) did not provide the consistency that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
It was Just Ok A utilisé Couleur : Châtain clair I really didn't see a huge difference, so I wouldn't get it again, not what I was thinking it might do for me. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsKathleen - We're truly sorry that our Tint Rinse did not provide the color that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Nice color A utilisé Couleur : Doré Esalon Color Team was spot on in getting my color correct but the product made my scalp itch & broke my hair. To be fair, my stylist also had trouble with products. She had to try several before she found one I could tolerate. Now that the quarantine has lifted I’m going back to my stylist for a good cut, hair Conditioner treatment & her artsy way of coloring. She doesn’t just put color on but adds different colors like golds & coppers on individual strands. It comes out beautiful & I would have to buy several different kits to do what she did, if I could do it Evenly. So eSalon if your product didn’t itch or break my hair, I might stay with you But I also like all the “tricks“ my stylist does to add shine & pizazz to my hair. I get far more Compliments from her color tricks than when I do it!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsRita - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Leaves hair very dry A utilisé Couleur : Correcteur de reflets pour blond does not have the texture of a rise. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsLady- We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not have the moisture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
good product A utilisé Couleur : Doré acajou Good product, just didn't like the color .. too red 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsKatherine- We're truly sorry that our Tint Rinse (Golden Mahogany) was not the shade that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
It didn’t work A utilisé Couleur : Châtain foncé I followed the instructions on the back of the tint rinse and nothing happened to my hair. I’m disappointed and wished I hadn’t bought this. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsMichelle- We're truly sorry that our Tint Rinse (Dark Brunette)did not provide the coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Unsure A utilisé Couleur : Beige chaud I would not recommend this product if you have gold shades in your hair. It makes it even a darker yellow gold. I guess you should chose a color that would have some purple toner in the rinse. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsDonna- We're truly sorry that our Tint Rinse (Warm Beige) did not provide the shade that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
demaciado olor A utilisé Couleur : Cuivré solo te mancha tu raiz porque realmente no matiza nada desepciomada de estos productos 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsHola, Brenda: Gracias por tus comentarios. Sentimos que el Tint Rinse no hay sido de tu agrado. Como te comentábamos te hemos escrito por email para resolver tu incidencia. |
Nice but barely noticeable A utilisé Couleur : Doré I was hoping for a quick lightener, but this didn’t help that much. Wouldn’t buy it again, 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsPatricia - We're truly sorry that our Tint Rinse (Golden) did not provide experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
No Change After Three Washes A utilisé Couleur : Correcteur de reflets pour châtain I made this purchase hoping to balance the harsh red tones in my dyed hair. My hair is naturally an ashy brown, but I recently went lighter and ended up with terrible brass. I recently had my colored back to my natural color, but the red has persisted. I ordered this product based on my natural color and the loads of rave reviews, but I was unfortunately very misled. I have used this product three times, twice the first week and once this past week, and have had no reduction in brassiness. The ugly red tones in my brown hair are as obvious as ever. I am giving two stars because the product was shipped very efficiently and made my hair very silky and shiny, but as for its marketed purpose, neutralizing brassiness, save your money! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsClara- We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Damaging A utilisé Couleur : Doré acajou This product is damaging to my hair and now the recommend tint color is golden I didnt change 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsKris- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
It didn't do anything to my hair :( A utilisé Couleur : Châtain clair Didn't do anything to my hair!!!!!!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsMaria- We're truly sorry that our Tint Rinse (Light Brunette) did not provide the coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Tint Rinse A utilisé Couleur : Châtain foncé Not crazy about this because it tends to make my hair dry. I only use it once a week. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsLaura- We're truly sorry that our Tint Rinse (Dark Brunette) did not provide the moisture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Love the color, but the result was uneven A utilisé Couleur : Cuivré Every redhead knows that red is exceptionally difficult to keep vibrant between colorings - it just tends to fade. I used the Tint Rinse in Copper to brighten my color. It is a post-shampoo application, goes on easily and creates a luxurious lather, which you work through the hair and allow to sit for 2-5 minutes (I allowed 4 minutes), then rinse and condition - easy. The verdict: Uneven color (sad trombone). I got a great copper boost from the mid-shaft to the ends, but not so much from roots to mid-shaft, although the lather was (I thought) evenly applied throughout. I will give it another try next month, but I was a bit disappointed. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsKelly- We're truly sorry that our Tint Rinse (Copper) did not provide the coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Uneven, muddy color A utilisé Couleur : Correcteur de reflets pour brun Used since their color made my hair brassy. It made my hair muddy and took very unevenly. My fingers are also stained, probably because my hands are so dry. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsAngelique- We’re truly sorry that our Tint Rinse (Red Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Can’t tell if it helps A utilisé Couleur : Correcteur de reflets pour brun No discernible difference, And it’s pretty messy. I doubt I’ll purchase it again. If it was thicker it would be much easier to use. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsSusan- We're truly sorry that our (product) did not provide the coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
No Noticeable Results A utilisé Couleur : Correcteur de reflets pour brun I tried this three separate times, with the same results. Following the instructions, my hair looked the same as before using the product. Last time I used it, my hair looked more blonde, which really didn't make sense. For reference, I have dark brown hair and the bottom half has a brassy red tint to it from a previous color treatment. I had dyed it my natural color to cover some grays. I am growing it out to keep my natural hair color rather than dye again. I was hoping this would help ease the brassy tones until I grow it long enough to cut. I would not recommend this product as an option, especially after reading about some of the harmful ingredients, and the one that causes cancer. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsMaribeth- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Didn't do a thing A utilisé Couleur : Correcteur de reflets pour blond I have some gray hair and normally use the hair color pretty close to my natural. I always do it at the salon, and sometimes at home with the hair color recommended by my hair dresser. This time I took a leap of faith because I thought it might be a good idea to try a different hair color brand, still used the same color though. The outcome was just horrific. I have never in my life had such a terrible hair color experience. I would understand how my hair turned completely green-orange if it was a different tone from my natural hair color. In this case it was very close, so I find it simply unacceptable. Never again. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsValerie- We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Tint A utilisé Couleur : Doré Don’t like what I have 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsJoAnne - We're truly sorry that our Tint Rinse (Golden) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not good once my color starts to fade. A utilisé Couleur : Cuivré It turns out too fire engine red once my color has faded a bit. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsElisa- We’re truly sorry that our Tint Rinse (Copper) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Yellow-ish A utilisé Couleur : Acajou cuivré So with covid, my hair is a mix of colored, and untreated hair. I got this, thinking it could at least help me bridge for a bit. It looks great on the sections of my hair that are colored, and deepens it. But it makes the untreated parts look yellow - not blonde, more like crayola yellow, which is a strange colour on hair 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsEllie - We're truly sorry that our Tint Rinse (Mahogany Copper) did not provide the overall enhancement that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Oily A utilisé Couleur : Châtain foncé Makes my hair feel oily and greasy. Very difficult to rinse out. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsRobin - We're truly sorry that our Tint Rinse (Dark Brunette) did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Didn’t do anything A utilisé Couleur : Correcteur de reflets pour blond I have highlights that have turned brassy. I was hoping this would tone them more ash but I honestly can’t see any different. I’ll try it again because I’ve got a whole tube. I left it on for three minutes too. The lather was nice. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsLaura - We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Dried my hair out. A utilisé Couleur : Correcteur de reflets pour châtain I've got this tint rinse because I wanted to get rid of the brassiness in my light brown hair. I used it twice a week and applied it on my hair for 5 min. It definitely did something but not enough for me. After using it my hair felt dry and kind of crunchy. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsBlake - We’re truly sorry that our Tint Rinse (Soft Red Neutralizer) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Use only on light-ish hair A utilisé Couleur : Acajou cuivré My hair is very dark brown. I love the idea of this tint, but it just didn't show up on my hair at all. I'm passing it along to a friend with much lighter hair. I think she'll really enjoy it. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsRandi - We're truly sorry that our Tint Rinse (Mahogany Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not the result I was expecting A utilisé Couleur : Châtain foncé I did not get the shiny, more lustrous color effect like most have experienced. I was really disappointed. However, one good thing is that as my grey roots started to show, the tint did temporarily cover it. Not a full dark brown color cover, but enough to make my roots not so noticeable until I had time to color my roots again. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsTracy- We're truly sorry that our Tint Rinse (Dark Brunette) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Works nicely, but too red A utilisé Couleur : Rouge See above 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsNalani - We’re truly sorry that our Product did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Still looking to see results A utilisé Couleur : Correcteur de reflets pour brun Is the first time to used. And I really didn't see the difference. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsBrenda - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Blue hair A utilisé Couleur : Correcteur de reflets pour châtain So now orange to blue thanks 😭 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsGiovanna - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Naja A utilisé Couleur : Violet Nicht besonders färbend und meine Haare reagieren darauf wie bei einer billigen Farbe. Die Struktur leidet und die Haare sind trotz anschließender Spülung struppig 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsLilli K. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Tint Rinse (Purple) nicht Ihre Erwartungen erfüllt hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. |
Leaves the hair like straw A utilisé Couleur : Correcteur de reflets pour brun Very disappointed of the esalon products, everything is so abrasive to the hair. After they get you with the first order, both customer service and quality goes down the drain. Switching to a different company. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsSusamsa - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Doesn't work for me A utilisé Couleur : Doré This tint rinse does not seem to do anything at all. It doesn't cover any of my gray roots at all, not even the slightest. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsMichele- We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not what I thought A utilisé Couleur : Violet This did not make a big color difference in my hair & made my hair very tangled & hard to brush! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsJones - We're truly sorry that our Tint Rinse (Purple) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Missing A utilisé Couleur : Beige chaud In this order I never received a tint rinse, I wondered about that but thought maybe it didn’t come with this certain order. Should I have received a tint rinse? 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsElizabeth - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Zero A utilisé Couleur : Châtain foncé Didn’t hold 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsCJ- We're truly sorry that our Tint Rinse (Dark Brunette) did not provide coverage that you expected. We hope to continue helping you find hair perfection! |
Didn’t hold A utilisé Couleur : Acajou cuivré Just made no difference 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsCJ- We're truly sorry that our Tint Rinse (Mahogany Copper) did not provide coverage that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Tint Rinse A utilisé Couleur : Rouge Did not work well for me. Oh my! Looked like I had used strawberry jello. But my hair may be more porous than others. Not for me but it might work for others. The other products I have used were wonderful! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsSusan - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not worth it A utilisé Couleur : Dark Brown Not happy with it 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsCJ- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |