Kathleen - We’re truly sorry that our Sine Silk did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Connie B.
12 mars 2022
It really didn't help
POSTÉ PAR :
Connie B.
12 mars 2022
While this product smelled nice, it really didn't do what it claimed.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Connie - We're truly sorry that our Shine Silk did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Terri Z.
3 mars 2022
Still searching for a de-frizz that works
POSTÉ PAR :
Terri Z.
3 mars 2022
I've tried this and a couple other E Salon products to reduce frizz. I don't see any real improvement from this product, and my hair drinks this stuff up so I end up using a lot more than recommended - and it's a small bottle!
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Terri - We’re truly sorry that our Shine Silk did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Charlene P.
2 mars 2022
Shine silk didn’t give me the shine.
POSTÉ PAR :
Charlene P.
2 mars 2022
This product was just ok for me. It did not give me the shine or tame my frizzies near as well as Chi does that I normally use.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Hey Charlene, we truly appreciate your feedback. We're so sorry that our Shine Silk did not provide the shine and frizz management that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Mary W.
8 février 2022
Too Heavy
POSTÉ PAR :
Mary W.
8 février 2022
Too heavy for my hairstyle
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Hey Mary, we're truly sorry that our Shine Silk was too heavy for your hair! We value every client and would love to provide you with a product that will better suit your needs. Feel free to contact us for advice on which products may work best with your hair type!
POSTÉ PAR :
Judy M.
29 janvier 2022
Okay
POSTÉ PAR :
Judy M.
29 janvier 2022
I haven’t used this much so I can’t really add much to this review but it did seem to add some shine but also made my hair a little sticky, and I felt like it needed to be shampooed pretty quickly after I used it once!!
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Hi Judy! To avoid stickiness place 1-3 pumps into the palm of your hands before applying to clean, towel-dried hair from mid-lengths to ends. Style as desired.
POSTÉ PAR :
maribeth J.
15 janvier 2022
Oily
POSTÉ PAR :
maribeth J.
15 janvier 2022
Too oily for oily hair.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
maribeth J.- We appreciate your feedback here at eSalon! We're truly sorry that our Shine Silk did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTÉ PAR :
Rachelle H.
12 janvier 2022
Glossy
POSTÉ PAR :
Rachelle H.
12 janvier 2022
This definitely helps with shine, but with my very fine hair it leaves it a little greasy feeling. During the winter I got some extra static too.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Rachelle - We’re truly sorry that our Shine Silk was too heavy for your hair. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Barbara R.
16 décembre 2021
Shine Silk
POSTÉ PAR :
Barbara R.
16 décembre 2021
My hair is medium long, frizzy and kinky. I have to use quite a lot to do my whole head. It’s a little pricey so I can’t buy it every order.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Meghan - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Fancy Nancy
28 novembre 2021
Not for fine hair
POSTÉ PAR :
Fancy Nancy
28 novembre 2021
Make fine hair limp and flat. Had to wash hair twice to get back to normal.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Nancy - We're truly sorry that our Shine Silk did not provide your desired results. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Elizabeth H.
23 novembre 2021
No visible difference
POSTÉ PAR :
Elizabeth H.
23 novembre 2021
I gave the Shine Silk a try and I don’t really see any big difference in my hair. I’m going to cancel my order for it.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Elizabeth - We're truly sorry that Shine Silk did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Doris A.
15 novembre 2021
Illegible!
POSTÉ PAR :
Doris A.
15 novembre 2021
the new packaging may be attractive at first sight, but the text is totally unreadable, and I have good eyes. I guess the product is OK but it makes me really angry that I cannot decipher "how to apply" it.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Doris A. - Thank you for your feedback! We're so sorry to hear our Shine Silk instructions are illegible. We're always looking to improve our service and products, and truly value everything our clients say. Please keep your eyes out for an email from us shortly. We will be reaching out to assist you!
POSTÉ PAR :
Conejo Valley User
14 novembre 2021
ok not great
POSTÉ PAR :
Conejo Valley User
14 novembre 2021
Didn't really do anything different than other products. I would not buy again.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Joyce - We're truly sorry that our Shine Silk did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Kera M.
18 octobre 2021
Kind of greasy
POSTÉ PAR :
Kera M.
18 octobre 2021
I used just a small amount of the serum on clean hair. It made my hair feel greasy. It did shine but I felt like I had to wash it.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Kera - We're truly sorry that our Shine Silk was too heavy for your hair type. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Delfina S.
12 octobre 2021
Shine silk
POSTÉ PAR :
Delfina S.
12 octobre 2021
My hair is very thin difficult grey covered hair. I would have to put more on to defrizz and then it would be too caked on if I used more product. It did make my hair feel softer. I’ll keep trying it. Maybe my hair is so far gone it needs to get used to product.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Delfina - We’re truly sorry that our Shine Silk did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Patricia C.
7 octobre 2021
Impossible to read bottle
POSTÉ PAR :
Patricia C.
7 octobre 2021
Why the instructions on this bottle are light pink in a tiny font on an orange bottle I do not understand. I have not been able to use it because the instructions are not legible. A product should be easy and a joy to use, not a frustrating test of patience.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Patricia - We truly appreciate your feedback! We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTÉ PAR :
Pamela D.
1er octobre 2021
heavy on my hair and did nothing
POSTÉ PAR :
Pamela D.
1er octobre 2021
I have tried to end this automatic shipping twice...don't like the product and don't want automatic shipping...yet it keeps coming...the gift that continues at a cost that you don't want...why not make it easy to cancel??? liked the hair color, but no longer need it...but this keeps coming with payments ugh
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Pamela - We're truly sorry that our Shine Silk was too have on your hair and did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Micha H.
28 septembre 2021
Indifferent
POSTÉ PAR :
Micha H.
28 septembre 2021
This is just meh. I have been using CHI Silk Infusion for years, and thought this may be a cheaper alternative. I’m underwhelmed to say the least, and I continue on with the Silk Infusion. I guess if it’s not broken, don’t fix it.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Micha - We’re truly sorry that our Shine Silk did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Kimberlee C.
20 septembre 2021
It’s okay
POSTÉ PAR :
Kimberlee C.
20 septembre 2021
It’s okay
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Kimberlee - Thank you for the review on our Shine Silk! Everything our clients’ say is truly valued and we look forward to hearing from you in the future!
POSTÉ PAR :
Laura L.
20 septembre 2021
Impossible to read the label!
POSTÉ PAR :
Laura L.
20 septembre 2021
I had to come to website to read how to use this product. The writing is small and in a color that you just can't read against the clear bottle. Really annoying.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Laurie - We’re truly sorry to hear about your recent experience with our packaging. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Gemma T.
19 septembre 2021
Totally pointless
POSTÉ PAR :
Gemma T.
19 septembre 2021
Made absolutely zero difference to my hair
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Gemma T.- We appreciate your feedback here at eSalon! We're truly sorry that our Shine Silk did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTÉ PAR :
Sarah O.
16 septembre 2021
Nice
POSTÉ PAR :
Sarah O.
16 septembre 2021
Shiny hair doesn’t last too long
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Sarah - We’re truly sorry that our Shine Silk did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Kathy J.
9 septembre 2021
Directions?
POSTÉ PAR :
Kathy J.
9 septembre 2021
Directions for use are written in orange the same color as the bottle. Will not order again.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Kathy - We’re truly sorry that our Shine Silk did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Elsa Gerwin R.
3 septembre 2021
I did not order this - this is a crime to put me on an auto ship - cancel NOW
POSTÉ PAR :
Elsa Gerwin R.
3 septembre 2021
I want to cancel my account. What you are doing is crimial. Stop sending me your crap. and cancel my account.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Kim - We truly apologize for the inconvenience! We have reached out to you via email with the instructions for this product. We value every client and look forward to hearing your feedback for our Shine Silk. Keep an eye on your inbox for more details.
POSTÉ PAR :
Cheryl C.
18 août 2021
Not my fav
POSTÉ PAR :
Cheryl C.
18 août 2021
Too heavy for my fine hair. I prefer a spray instead of a product I have to apply with my hands.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Cheryl - We're truly sorry that our Shine Silk did not perform as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Caroline H.
27 juillet 2021
It Shines!
POSTÉ PAR :
Caroline H.
27 juillet 2021
But I found this product just a wee bit too oily.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Caroline - We’re truly sorry that our Shine Silk did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTÉ PAR :
mary S.
5 juillet 2021
oily mess
POSTÉ PAR :
mary S.
5 juillet 2021
It's too oily.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Mary - We’re truly sorry that our Shine Silk did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Sarah T.
8 juin 2021
Sticky residue feeling
POSTÉ PAR :
Sarah T.
8 juin 2021
Leaves hair very sticky and wet
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Sarah T.- Thank you for your feedback. We're truly sorry that our Shine Silk did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTÉ PAR :
Maria T.
13 mai 2021
Just as other oils
POSTÉ PAR :
Maria T.
13 mai 2021
Overall nothing special about it way too expensive compared to other products which does exactly the same
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Maria T. - We appreciate your feedback here at eSalon! We apologize that our Shine Silk has not given you the best experience. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTÉ PAR :
Carrie H.
10 mai 2021
Too oily
POSTÉ PAR :
Carrie H.
10 mai 2021
A little bit goes a long way.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Carrie - We’re truly sorry that our Shine Silk did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Melissa T.
3 mai 2021
Not for me
POSTÉ PAR :
Melissa T.
3 mai 2021
Did nothing for my hair.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Melissa - We’re truly sorry that our Shine Silk did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTÉ PAR :
JessezMom
25 avril 2021
This is ok.
POSTÉ PAR :
JessezMom
25 avril 2021
I have used the bumble and bumble hairdressers invisible oil for years and nothing quite lives up to what that does. It is ok but I’ll stick with my B&B oil.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
JessezMom - We're truly sorry that our Shine Silk did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Lillian E.
12 avril 2021
Product was open and all over the inside of bag
POSTÉ PAR :
Lillian E.
12 avril 2021
Well when I received this item I couldn't used it because when I open the bag it was in the product was all over the inside of the bag due to the cover was loose and half off now do I still have to pay for the product even though it was not inside the bottle but wasted all inside the bag
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Lillian - We're truly sorry that our Shine Silk arrived leaking. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Candice C.
5 avril 2021
Not that great
POSTÉ PAR :
Candice C.
5 avril 2021
Not really as good as I thought it was gonna be
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Candice - We're truly sorry that our Shine Silk did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Diana S.
4 avril 2021
my hair felt greasy
POSTÉ PAR :
Diana S.
4 avril 2021
per the directions use 1 to 2 pumps. First time did 2 pumps but made my hair feel greasy. Dropped down to 1 pump, but still made my hair feel greasy. Product not for me.
0 sur 2 personnes ont trouvé cet avis utile. Et vous ?
Diana - We're truly sorry that our Shine Silk did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Terii A.
3 avril 2021
Didn't Order This
POSTÉ PAR :
Terii A.
3 avril 2021
This was added to my order without my permission
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Terii - Thank you for reaching out! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTÉ PAR :
Char G.
24 mars 2021
So So Oil
POSTÉ PAR :
Char G.
24 mars 2021
I tried this with high anticipation. Unfortunately, it did not work as well on my hair as the Oi Oil I have been using for the last couple of years. I will be going back to the Oi Oil.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Char - We're truly sorry that our Shine Silk did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Donna O.
19 mars 2021
Greasy
POSTÉ PAR :
Donna O.
19 mars 2021
I would have preferred a shine product you spray on. I asked the girl on phone if she had a shine product and she said yes, so I added it on. I do not use it after trying it a couple of time. Not a good purchase for me.
0 sur 2 personnes ont trouvé cet avis utile. Et vous ?
Donna - We're truly sorry that our (product) did not provide Shine Silk that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Lori W.
15 mars 2021
Glossy Already There!
POSTÉ PAR :
Lori W.
15 mars 2021
Shine Silk feels nice but I didn’t notice an increased amount of shine, most likely because my color kit gives me all the shine my hair can have.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Lori - We’re truly sorry that our Shine Silk did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Margie O.
2 mars 2021
Not worth it
POSTÉ PAR :
Margie O.
2 mars 2021
Does not help
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Margie - We’re truly sorry that our Shine Silk did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Christie D.
1er mars 2021
Good for dry ends
POSTÉ PAR :
Christie D.
1er mars 2021
I find this product to be good but nothing unique about it.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Christie - We’re truly sorry that our Shine Silk did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Kandra T.
24 février 2021
I cannot read any of the instructions written
POSTÉ PAR :
Kandra T.
24 février 2021
Instructions need to be Larger haven’t even opened it I cannot use it
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Kandra - We're truly sorry that our Shine Silk instructions were not clear and legible. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Patricia T.
7 février 2021
Just made my hair limp and greasy
POSTÉ PAR :
Patricia T.
7 février 2021
This product either didn't work at all if I put a tiny bit, or made my hair greasy if I used a little more to try to put some shine. It actually seemed to make my hair either more fly away and frizzy, or limp and gross. Definitely do not recommend for naturally curly, fine hair.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Patricia - We're truly sorry that our Shine Silk did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Linda P.
2 février 2021
No directions
POSTÉ PAR :
Linda P.
2 février 2021
I actually have not used it as it did not come with any directions other than what is on the bottle and that is so small, it is unreadable.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Linda - Thank you for your feedback! We have reached out via email with more information to assist you. Our instructions for each product can be found on the product page on the website as well. Please let us know if you need further assistance!
POSTÉ PAR :
Karen A.
2 février 2021
Don’t know what I was expecting
POSTÉ PAR :
Karen A.
2 février 2021
I followed the instructions and didn’t see any extra shine on my hair. The only difference was that my hair felt greasy. Not shiny.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Karen B. - Thank you for reaching out to us here at eSalon! We're truly sorry that our Shine Silk did not meet up to your expectation. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTÉ PAR :
Cristina A.
31 janvier 2021
No me gusta la tesitura de mi pelo
POSTÉ PAR :
Cristina A.
31 janvier 2021
Párese como si no me pusiera nada en el pelo y la tesitura no es muy suave
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Hola, Cristina: Sentimos que no estés contenta con el resultado del Shine Silk. Te hemos enviado un email con todo tipo de detalles y una solución.
POSTÉ PAR :
Sue J
26 janvier 2021
Shiny hair
POSTÉ PAR :
Sue J
26 janvier 2021
Hair stays smart and shiny. Only reason not attaching picture is hair really needs a shape and goes a little wild unless go for a walk with hat on to take it.
Love my e salon colours etc.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Sue J - Thank you for your feedback. We're truly sorry that our Shine Silk did not meet up to your expectation, however we are very pleased to know that you love the personalized hair color. We're always looking to improve our service and products, and truly value everything our clients say. We appreciate you taking the time to try it out, and to share your experience with us. Please let us know if there is anything else we can do to help!
POSTÉ PAR :
Kristen W.
21 janvier 2021
Damaged packaging
POSTÉ PAR :
Kristen W.
21 janvier 2021
It arrived with the lid slightly ajar. This caused 3/4 of the product to spill out into the package. I haven’t used it because it’s a mess.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Kristen - We are so sorry to hear that your Shine Silk arrived damaged. We have sent you a message letting you know the next steps and please let us know if you need further assistance!
POSTÉ PAR :
Deidre M.
19 janvier 2021
Disappointing
POSTÉ PAR :
Deidre M.
19 janvier 2021
Basically, this is the same stuff that you can get at CVS, but at a much higher price. It is just a taming oil. Nothing special.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Deidre- We're truly sorry that our Shine Silk did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Anne R.
18 janvier 2021
Great
POSTÉ PAR :
Anne R.
18 janvier 2021
Honestly it is a great product but the information on the bottle is so small and. light colored I can not feel th
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Anne- We’re truly sorry that the information on our Shine Silk did was hard to read. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Pamela K.
16 janvier 2021
It is too greasy and mats down my hair
POSTÉ PAR :
Pamela K.
16 janvier 2021
Too greasy and mats hair
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Pamela- We're truly sorry that our Shine Silk did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Vionette H.
11 janvier 2021
Does nothing
POSTÉ PAR :
Vionette H.
11 janvier 2021
This product does nothing for my hair in fact it makes it frizzier. I also ordered one only and took it off my next month order but I got it again! I emailed eSalon and they have done nothing ... I’m done w eSalon and will go elsewhere! Too bad, I really liked the color but if they cannot reimburse me directly to my bank account instead they want to keep it in their account for me to use it with their products. NO! I’m done ! Goodbye eSalon!
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Vionette- We're truly sorry that our Shine Silk did not provide the moisture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Susanna S.
9 janvier 2021
Not for me
POSTÉ PAR :
Susanna S.
9 janvier 2021
This isn't for folks with fine, straight hair. Super greasy. Won't use again.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Susanna- We're truly sorry that our Shine Silk did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Rita Z.
5 janvier 2021
Good, not great.
POSTÉ PAR :
Rita Z.
5 janvier 2021
This serum is okay but I have used others that smell and perform better.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Rita- We're truly sorry that our Shine Silk did meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Jennifer M.
30 décembre 2020
Okay but........
POSTÉ PAR :
Jennifer M.
30 décembre 2020
I quite like this product and it does help to manage and control my hair but this is at the cost of the texture and feel of it. My hair feels harsh and very, very thick.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Jennifer - We're truly sorry that our Shine Silk left your hair feeling harsh and thick. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Levanna D.
29 décembre 2020
Shine silk
POSTÉ PAR :
Levanna D.
29 décembre 2020
Was hoping it made more of a shine rather made hair a bit to oily
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Levenna- We're truly sorry that our Shine Silk did not provide the shine that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Kimberley K.
29 décembre 2020
Did not receive it
POSTÉ PAR :
Kimberley K.
29 décembre 2020
Did not receive it
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Kimberley- I’m so sorry to hear that your Shine Silk did not arrive with your order! We have reached out to you via email to see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTÉ PAR :
Suzanne C.
28 décembre 2020
ooops too much!
POSTÉ PAR :
Suzanne C.
28 décembre 2020
Careful... a little goes a loooong way. One or two drops emulsified in your hand with Universal Leave In conditioner is plenty for soft and shiny. Too much and it looks greasy. Best for thicker hair.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Suzanne- We're truly sorry that our Shine Silk did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Mary G.
23 décembre 2020
Not shipped
POSTÉ PAR :
Mary G.
23 décembre 2020
Did not receive
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Mary- Thank you for reaching out to us here at eSalon! We are so sorry to hear that your eSalon order has not arrived! We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTÉ PAR :
Luz H.
21 décembre 2020
Bueno.
POSTÉ PAR :
Luz H.
21 décembre 2020
De todos los productos que recibí este fue bueno.
Lo demás no.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Luz- ¡Nos alegra saber que estás disfrutando del Shine Silk. Realmente valoramos tus comentarios y esperamos tener noticias tuyas nuevamente en el futuro.
POSTÉ PAR :
Sandra Nikola M.
21 décembre 2020
Noch nicht erhalten
POSTÉ PAR :
Sandra Nikola M.
21 décembre 2020
Leider habe ich die Ware noch nicht erhalten, daher kann ich diese auch noch nicht bewerten
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Sandra Nikola M. - Vielen Dank für Ihr Feedback. Wir hoffen, dass Sie in Zukunft die Möglichkeit haben, unser Shine Silk zu verwenden. Wir versuchen unseren Service sowie unsere Produkte stets zu verbessern und schätzen wirklich jede Rückmeldung. Wir hoffen, dass wir Ihnen auch weiterhin dabei können, Ihre Farbträume zu verwirklichen!
POSTÉ PAR :
Denise B.
20 décembre 2020
Too heavy for fine hair
POSTÉ PAR :
Denise B.
20 décembre 2020
Didn't like this product at all. My hair is fine but has dry ends. All this did was make my hair lank even though I tried just using a tiny amounts on the ends.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Denise B- Thank you for your feedback. We are truly sorry to hear that you were not satisfied with the experience you had with the Shine Silk. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTÉ PAR :
Amelia R.
15 décembre 2020
Shine
POSTÉ PAR :
Amelia R.
15 décembre 2020
Good for updo not so good for thin fine hair . Too oily .
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Amelia- We're truly sorry that our Shine Silk did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Arelys M.
2 décembre 2020
Donde esta
POSTÉ PAR :
Arelys M.
2 décembre 2020
Pague por el producto y no lo he recibido
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Hola, Arelys: Sentimos que tu pedido no haya llegado. Estaremos felices de poder ayudarte y darte todo tipo de información sobre la llegada de tu pedido. Por favor, revisa tu email.
POSTÉ PAR :
Sandra K.
2 décembre 2020
Serum
POSTÉ PAR :
Sandra K.
2 décembre 2020
It made my hair feel limp sorry
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Sandra K. - Thank you for taking the time to share your feedback with us! We apologize for the disappointing experience you had with our Shine Silk. We're always looking to improve our service and products, so we hope to work with you to find a product that will better suit your needs. Please keep your eye out for an email from us.
POSTÉ PAR :
Gabriele T.
22 novembre 2020
Enttäuschung
POSTÉ PAR :
Gabriele T.
22 novembre 2020
Habe mir von diesem Glanzserum mehr versprochen. Meine Haare wirkten nach der Anwendung fettig
und keineswegs glänzend? Eine Verbesserung konnte ich bei mir nicht feststellen. Für diesen Preis habe
ich mehr erwartet, würde es nicht wieder kaufen.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Gabriele T. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Shine Silk nicht Ihre Erwartungen erfüllt hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen.
POSTÉ PAR :
Amy D.
29 octobre 2020
Review
POSTÉ PAR :
Amy D.
29 octobre 2020
It smells good but is simply USELESS
0 sur 2 personnes ont trouvé cet avis utile. Et vous ?
Amy - We’re truly sorry that our Shine Silk did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Jolene L.
26 octobre 2020
Didn't work as promised
POSTÉ PAR :
Jolene L.
26 octobre 2020
Doesn't make any difference
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Jolene - We’re truly sorry that our Shine Silk did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Lauren V.
24 octobre 2020
To Heavy for Fine Hair
POSTÉ PAR :
Lauren V.
24 octobre 2020
I have fine and very porous hair and this left my hair feeling greasy very easily. I tried with just one squirt and kept it to my ends and still it made my clean hair look dirty instantly.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Lauren - We're truly sorry that our Shine Silk did not provide the experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Linda W.
19 octobre 2020
Not very lasting...
POSTÉ PAR :
Linda W.
19 octobre 2020
So so nothing to write home about.
Unfortunately they sent a second time so now stuck with two bottles.
I didn’t realize I was setting up for multiple times.
I won’t let that happen again.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Linda - We're truly sorry that our Shine Silk did not provide smoothing that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Heather H.
6 octobre 2020
Mmmm
POSTÉ PAR :
Heather H.
6 octobre 2020
Can't say I noticed a lot of difference after using Shine Silk. Won't purchase again
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Heather H. - We're so sorry that our Shine Silk did not work for you. We have reached out to you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTÉ PAR :
Laurie S.
2 octobre 2020
I wanted to like Shine Silk but it’s not a good choice for my hair.
POSTÉ PAR :
Laurie S.
2 octobre 2020
My hair tends to be dry so I thought Shine Silk with Argon Oil would be a good choice for me. I tried it on two occasions and followed directions. Unfortunately I found it weighed my hair down or something and I did not like the way it looked till I washed it again. I’m sure that this product would work better for someone with thicker hair than mine which is why I am giving it 3 stars.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Laurie - We're truly sorry that our Shine Silk did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Natalie S.
19 septembre 2020
Shine
POSTÉ PAR :
Natalie S.
19 septembre 2020
I don’t see that this is doing anything
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Natalie- We’re truly sorry that our Shine Silk did provide the shine and texture that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Monica M.
16 septembre 2020
Nice hair oil
POSTÉ PAR :
Monica M.
16 septembre 2020
I use a few pumps on my ends after I towel-dry my hair. Gives the hair a nice shine and bounce. Only con is that the product size is minuscule... 1 oz for $18
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Monica- We're so happy to hear that you're enjoying our Shine Silk! We truly value your feedback and look forward to hearing from you again in the future.
POSTÉ PAR :
Sherri S.
26 août 2020
Shine, not!
POSTÉ PAR :
Sherri S.
26 août 2020
This product did nothing for shine or frizz. Didn’t work on my hair.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Sherri- We're truly sorry that our Shine Silk did not provide the shine or moisture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Theresa P.
24 août 2020
Shine
POSTÉ PAR :
Theresa P.
24 août 2020
Not what I expected
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Theresa - We’re truly sorry that our Shine Silk did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Kalpana S.
19 août 2020
makes my hair dry
POSTÉ PAR :
Kalpana S.
19 août 2020
I am no longer using this as I noticed my hair gets dry from this product. This product is not for me. not sure if I can return it or get credit.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Kalpana- We're truly sorry that our Shine Silk did not provide the moisture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Christa A.
8 août 2020
Nicht zufriedenstellend
POSTÉ PAR :
Christa A.
8 août 2020
Möglicherweise für mein Haar, welches sehr dünn ist, nicht geeignet ! Kann aber auch den versprochenen Glanz nicht feststellen
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Christa A.- Vielen Dank für die Kontaktaufnahme! Es tut uns leid zu hören, dass die Farbe nicht Ihren Vorstellungen entsprochen hat. Wir stehen fest hinter unserer eSalon Farbzufriedenheitsgarantie und werden gemeinsam mit Ihnen daran arbeiten, Ihre Farbwünsche zu erfüllen. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr.
POSTÉ PAR :
Bella R
6 août 2020
nincq
POSTÉ PAR :
Bella R
6 août 2020
No lo probe por k no me llego el products
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Bella- Realmente lamentamos que nuestra Shine Silk nunca te haya llegado. Nos comunicamos con usted por correo electrónico para ver qué podemos hacer para remediar esta situación, según nuestra Garantía de satisfacción. Valoramos a cada cliente y esperamos proporcionarle un producto que se adapte mejor a sus necesidades. Esté atento a su correo electronico para más detalles.
POSTÉ PAR :
mariam B.
26 juillet 2020
did not give my hair a shine
POSTÉ PAR :
mariam B.
26 juillet 2020
I used as directed nothing happed. so I will not buy again
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Mariam - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTÉ PAR :
sandra H.
23 juillet 2020
Hair still a fizz ball
POSTÉ PAR :
sandra H.
23 juillet 2020
Doesn’t work for me
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
sandra H. - Thank you for your feedback. We apologize that our Shine Silk has not given you the best experience. We have reached out to
you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTÉ PAR :
CJ Jones
23 juillet 2020
Not good
POSTÉ PAR :
CJ Jones
23 juillet 2020
Added no shine
0 sur 2 personnes ont trouvé cet avis utile. Et vous ?
CJ - We’re truly sorry that our Shine Silk did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTÉ PAR :
April S.
19 juillet 2020
Not all it’s cracked up to be
POSTÉ PAR :
April S.
19 juillet 2020
It’s gummy and really didn’t make my hair all that shiny at all. I was disappointed.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
April - We're truly sorry that our Shine Silk did not provide the shinethat you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Wendy M.
16 juillet 2020
Oil
POSTÉ PAR :
Wendy M.
16 juillet 2020
Too heavy for me
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Wendy- We're truly sorry that our Shine Silk did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Inge G.
15 juillet 2020
Shine silk
POSTÉ PAR :
Inge G.
15 juillet 2020
Enthält leider Silikone, das will ich nicht in meinen Haaren.
Würde gerne sämtliche Inhaltsstoffe vor dem Kauf wissen
1 sur 1 personnes ont trouvé cet avis utile. Et vous ?
Inge G. - Vielen Dank für Ihr Feedback. Wir bedauern sehr, dass unser Shine Silk nicht Ihre Erwartungen erfüllt hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen.
POSTÉ PAR :
Lynn M.
2 juillet 2020
3 stars
POSTÉ PAR :
Lynn M.
2 juillet 2020
Don't feel it was as good as they said.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Lynn - We're truly sorry that our Shine Silk did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Jody B.
20 juin 2020
Great but...
POSTÉ PAR :
Jody B.
20 juin 2020
I love it but have only been able to use it 2-3 times because the pump doesn't work.
2 sur 2 personnes ont trouvé cet avis utile. Et vous ?
Jody - We're truly sorry that our Shine Silk was defective. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Lynn M.
18 juin 2020
A little too heavy
POSTÉ PAR :
Lynn M.
18 juin 2020
Not as much silk as other brands I’ve used.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Lynn - We're truly sorry that our Shine Silk did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Jacqueline C.
4 juin 2020
Nothing Special Here
POSTÉ PAR :
Jacqueline C.
4 juin 2020
Maybe this doesn’t work so well with natural 4C hair. I didn’t notice anything much. I shan’t be repurchasing this item.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Jacqueline- We're truly sorry that our Shine Silk did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Mayrenis G.
20 mai 2020
NEVER GOT IT
POSTÉ PAR :
Mayrenis G.
20 mai 2020
Never got it after 2 months. What i got was the kit. If thats all im getting this is a rip off because i paid 170 dollars for shampoos and things.
2 sur 2 personnes ont trouvé cet avis utile. Et vous ?
Maryrenis - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTÉ PAR :
Gina N.
19 mai 2020
Shine Silk
POSTÉ PAR :
Gina N.
19 mai 2020
Does work to give your hair that boost of shine. The only thing is it doesn’t seem to last too long.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Gina -We're truly sorry that our Shine Silk did not provide what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Jan K.
15 mai 2020
Was too rich for my particular hair
POSTÉ PAR :
Jan K.
15 mai 2020
I have very fine hair and this was too rich and heavy for my hair. While it made it nice and soft, I found my hair flat and hard to style.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Jan- We're truly sorry that our Shine Silk was heavier than you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Ina K.
10 mai 2020
Very oily
POSTÉ PAR :
Ina K.
10 mai 2020
I’ve used just a dab of this on the wet hair but left my hair a bit too oily
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Ina - We're truly sorry that our Shine Silk did not provide the experience that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Catherine R.
5 mai 2020
Loaded with silicone. Not curl friendly
POSTÉ PAR :
Catherine R.
5 mai 2020
Not a curl friendly product.
0 sur 2 personnes ont trouvé cet avis utile. Et vous ?
Catherine- We're truly sorry that our Shine Silk did not perform as expected on your curly hair. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Rosemary T.
27 avril 2020
Too sticky
POSTÉ PAR :
Rosemary T.
27 avril 2020
Use with caution ... sticky
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Rosemary - We apologize for the delay in response to your review and we’re truly sorry that our Shine Silk did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Debbie Jo F.
27 avril 2020
Way too heavy
POSTÉ PAR :
Debbie Jo F.
27 avril 2020
My hair is very fine and thin. This product was way too heavy for my hair & I ended up gifting it to a friend.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
DebbieJo - We apologize for the delay in response to your review and we thank you for the feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Francine H.
23 avril 2020
Does provide shine. Does flatten fine hair.
POSTÉ PAR :
Francine H.
23 avril 2020
Does provide shine but does flatten hair.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Francine H. - We're truly sorry that our Shine Silk did not work for you. We have reached out to you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTÉ PAR :
Laura O.
2 avril 2020
Only Used Once
POSTÉ PAR :
Laura O.
2 avril 2020
To be fair, I've only used this product once but it didn't give me the shine I had hoped for. My hair is very fine and thin. It is also thinning more with age. I only used a small amount, about a half tsp, thinking I would get shine without weighing it down. The end result was that it didn't really do anything. I'm hoping for better results with continued use but initially, I'm disappointed.
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Laura O. - We're truly sorry that our Shine Silk did not provide the shine you expected. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
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