Name: Light Set Cuivré moyen à foncé & Acajou
Brand: eSalon
SKU: esalon-
Price: 54.00 EUR
Availability: InStock
Rating: 3.9 (1827 reviews)

POSTÉ PAR : Melanie O.
18 juillet 2020

Color was not good.

A utilisé Couleur : Cuivré clair & Acajou

POSTÉ PAR : Melanie O.
18 juillet 2020

Despite my reaching out 2x customer service never addressed any issues. Esalon keeps charging me for the same bad color but does not actually reach out to fix the issue.

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POSTÉ PAR : Natalie E.

La réponse de nos experts

Melanie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!

POSTÉ PAR : Janneke D.
5 juillet 2020

My highlights became orange

A utilisé Couleur : Châtain moyen à clair

POSTÉ PAR : Janneke D.
5 juillet 2020

I highlighted my hair after my colour and my highlights were orange! It is Horrific! Impossible to repair...

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POSTÉ PAR : Solange K.

La réponse de nos experts

Janneke D. - We appreciate your feedback. We are sorry that our Light set did not work for you. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!

POSTÉ PAR : Vanessa M.
4 juillet 2020

Easy application

A utilisé Couleur : Châtain foncé

POSTÉ PAR : Vanessa M.
4 juillet 2020

I wasn’t too fond of the copper tone but I guess I will get the blindfish tone as I lighten my hair.

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POSTÉ PAR : Jennifer S.

La réponse de nos experts

Vanessa - We're truly sorry that our Light Set (Dark Brunette) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.

POSTÉ PAR : PATRICIA A.
27 juin 2020

High lite

A utilisé Couleur : Châtain moyen à clair

POSTÉ PAR : PATRICIA A.
27 juin 2020

I didn't like it .very hard too do by myself. Please don't send it again. RETURN TO THE THE ORIGINAL COLOR

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POSTÉ PAR : Jennifer S.

La réponse de nos experts

Patricia - We’re truly sorry that our Light Set (Light to Medium Brunette) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!

POSTÉ PAR : Rose E.
26 juin 2020

Not light enough for me

A utilisé Couleur : Châtain moyen à clair

POSTÉ PAR : Rose E.
26 juin 2020

I followed the directions and watched tutorials online and the website but still did not get the desired results I wanted. I also feel that I’m doing the highlights I damaged my hair a bit. It’s been extremely dry and brittle, not sure if I should attribute it to the light set or using the color care shampoo and conditioner.

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POSTÉ PAR : Megan T.

La réponse de nos experts

Rose - We're truly sorry that our Light Set did not provide the lightening that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.

POSTÉ PAR : Marie-Julie C.
25 juin 2020

I never received my order

A utilisé Couleur : Blond clair

POSTÉ PAR : Marie-Julie C.
25 juin 2020

I never received my order even if they said it was on its way. We exchanged many email on the subject and each time they said it was with the shipping company but one time one of the staff told me he was going to ship another one to me immediately and then realized the color was back order and couldn't send a new set to me. I wonder if it was the case all along since according to the shipping record, no tracking for the item left with the shipping company.

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POSTÉ PAR : Natalie E.

La réponse de nos experts

Marie-Julie - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!

POSTÉ PAR : SANDRA K.
24 juin 2020

Lightset

A utilisé Couleur : Blond clair

POSTÉ PAR : SANDRA K.
24 juin 2020

I oly wanted color my hair the light set was too much of a bother

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POSTÉ PAR : Natalie E.

La réponse de nos experts

Sandra - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!

Light Set

1 006 avis