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Decent but not the best shampoo I've usedA utilisé : Color Care Repair Conditioner The shampoo is ok but it does not feel like Salon formula shampoo and I don't feel that it moisturizes and rebuilds my hair as it claims. I will not order this product again. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAngele - Thank you for your feedback on your experience with our At Full Strength Color Safe Repair Conditioner. Because you felt our conditioner didn't provide the moisturizing repair you expected, we've issued a credit to your eSalon account. We value every client, and look forward to providing you with a product that will better suit your needs, per our Satisfaction Guarantee. |
Decent but not the best conditioner I've usedA utilisé : Color Care Repair Shampoo As per my shampoo comment this does not feel like Salon formula conditioner. I've had way better moisturizing repair and conditioning from other products. I will not buy this product again. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAngele - Thank you for your feedback on your experience with our Gaining Strength Color Safe Repair Shampoo. Because you felt our shampoo didn't provide the moisturizing repair you expected, we've issued a credit to your eSalon account. We value every client, and look forward to providing you with a product that will better suit your needs, per our Satisfaction Guarantee. |
dislikeA utilisé : Color Care Repair Shampoo This did not repair my hair, It dried it out. It took me 2 weeks to get my hair in better condition and hydration after I stopped this shampoo. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDenise- We're sorry to hear that you were disappointed by your experience with our Repair Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. One of our representatives will reach out to you shortly with more information. |
Pump problemA utilisé : Color Care Repair Conditioner The pump doesn't work. Had this problem with a previous purchase of a shampoo. The product works well though. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAnne - We're sorry to hear you experienced any difficulty with the pump on our At Full Strength Color Safe Repair Conditioner. To unlock the pump, turn the silver ring clockwise until it is secured tightly, then twist the head of the pump counter-clockwise for a quarter turn. If you have already done this and the pump is not working, please contact us and we’ll gladly send a replacement to you. |