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Color Set
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67 766 Avis clients vérifiés |
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My revised colorMy last color I was not as happy with . My fault the first mix was perfect. I have been looking for the perfect color for me I just can't seem to get it right. The colors and the packaging are beautiful. I will recommend to anyone I know who uses color. I simply can't afford it but I am also impatient and don't want to wait to long to color again. Thank you for everything. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMisti- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
1st time useI love the colour and the way it makes my hair look. The problem I had was my gray hair wasn't completely covered. I followed the instructions and I am wondering should I leave it on longer than 30 minutes? I will give it one more try and see what happens. I really would like to continue using this product. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCathy - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Great product but the shipping isn't the best.Great product I love it! Absolutely love it, so 5 stars for that!! but I'm still waiting for it!!! shipped April 6th, when I last checked earlier today, its still in Montana, so its going to be awhile yet considering I live in wisconsin, that's why 3 stars. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTammy - We're truly sorry to hear that your order has not arrived! We have reached out to you via email to see what we can do about remedying this situation! We take our clients' feedback to heart and continue to improve each and every day. Keep an eye on your inbox for more details. |
Gave it 3 stars still not covering gray long enough n color comes out blk. I'm dMy review I really love that esalon hair color does not dry out ur hair that if using other hair color products & I have used many due to drying & breakage. Hair always looks shining & alive not dead dry hair looking like dried dead plants or weeds. But hopeful that we can get excellent gray longer lasting coverage & not turn rest of my hair blk. Thank you 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLupe- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Previous colour didn’t cover the grey rootsThank for your help and advice, I left my colour on for longer , 40 minutes and the colour took much better , I am very happy with the results . So thank you again 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLynda O. - Thank you for your feedback! We’re so sorry to hear that you were not satisfied with the grey coverage of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
No tapo absolutamente nada de canasFue una aplicación totalmente por gusto, al terminar el proceso todas mis canas estaban sin teñir 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHola, Dayana: Sentimos que tus canas no se hayan cubierto con el tinte. Nos encantará poder revisar tu formulación para darte una solución. Te acabamos de enviar un email. |
Colour wrongI have ordered a colour called Cool Beige but it look orange on my hair. I have enclosed pictures and description of my hair. Hair is also darker than anticipated by picture of a model on a website. As a positive my hair look nourished and shiny after treatment and are not damaged. Instructions are clear and easy to follow. Delivery was quick. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJoanna Q. - We appreciate your feedback here at eSalon! We are so sorry to hear that you were not happy with the outcome you expected with our color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
QUALITY PRODUCT BUT TOO DARKThe dark brown - ash is TOO dark, making my hair look black. I love the coverage...just need lighter tone with purple highlights or?... 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsL K - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Great coloringI like the color and developer 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsEileen - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Great ideaI was so looking forward to a bit of Salon feel but at home but after using this dye I can only compare myself to a Lego head it’s just black no variety of colours that make it look a bit more natural that you get with other at home colours I use. it literally looks like someone has put a black carpet on my head and cut around it to my hair length. I was so looking forward to this so I can order and go and I’ll have the same colour every 6 weeks I don’t have to think about it or worry that there won’t be the right colour when it comes to dying my hair but it’s just not for me. I don’t want to out anyone off at all and I know some people like the solid block colour but a lot of home box dyes you do get a more natural finish. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLaura A. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we take seriously, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |