|
Color Set
|
67 726 Avis clients vérifiés |
|
Trier selon : |
|
This stuff destroys my eyes hair and towelsMy eyes stinging and bright read I have never experienced anything like this from hair products 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsHI Christina! We are so sorry to hear about your personal experience with our color. Please check your emails, we got back to you to help you further. |
2 different colors in the same package boxI used what you gave me. I got 2 different colors. That came in my box. I never had any problems. But I did with the last box. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsHello Sandy, Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! (: |
Too redI have been so satisfied with my color so I dont know what happened. Came out very dark and very brassy red. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsHello Vera, We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Ihre FarbkorrekturSehr geehrte Damen und Herren, ich hatte Ihnen in meiner letzten Bewertung schon gesagt, dass Ihre Farbkorrektur an meiner Wunschfarbe viel zu dunkel ausgefallen ist. Trotzdem wurde mir wieder etwas zugesandt. Dieses werde ich nun ungeöffnet zurücksenden. Freundliche Grüße Claudia Schubert 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsHallo Claudia! Wir entschuldigen uns für etwaige Unannehmlichkeiten mit Ihrem Farbplan. Bitte überprüfen Sie Ihre E-Mails. Wir haben uns gerade bei Ihnen gemeldet, um Ihnen weiterzuhelfen. |
Color and productIt’s lighter than the colour that I asked for and it made my hair very drier 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsEloa - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Wasn't the colour I wantI like the packaging and everything Easy to apply Wasn't the colour that I was expecting And also after a week just disappear 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsPaola M. - Thank you for your feedback. We are so sorry to hear that we didn't meet your expectations. Our eSalon Colour Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair colour goals. Please keep your eye out for an email from us for your next steps! |
Adjusted color to tone the red.I have just tried the new adjusted color. And am happy with the difference. Haven't applied the color lights yet, but will in the next couple days. Thank you for making the changes!I have washed it with your classic shampoo 4 times now and it keeps getting redder. I don't like it. My husband is calling me carrot top. I am nervous to try anything else. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsBarletta - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Realmente me gustoPensé que era otra de esas nuevas microempresas que quieren innovar y después desaparecen por tan poca calidad de su producto, haber casi un mes compre el producto y quise esperar para escribir una reseña y ahora puedo decir que vale la pena comprarlo, y tengo mas de 30 años pintándome el cabello 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsHola, Andrea: Muchas gracias por tus comentarios. Nos alegra saber que estás contenta con tu color de cabello. |
Nicht was ich wollteIch wollte ein schönes Kupfer Da ist ja drogeriefarbe besser als das 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsJodie Ann G. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
I tried :(I have already received a reformulated kit. I'm not sure if your colorist is angry for me about choosing that color but as she said and quote " As mentioned it's very difficult to deposit Violet tones, without you visiting a salon for a bleach and fashion tone service." Presently, my hair has reddish violet roots and black ends part now. It's looks awkward coz the roots look lighter!! I've colored my hair twice in a week. I had known It would look this way, I should have stayed with the first one. At least its all black!! But hey we tried. I followed the instructions properly. If the ends looked lighter it would have been a more expected outcome for me since my previous color was lighter, but yeah, I tried. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsHi Charlene! We are so sorry to hear your color didn't meet your expectations. Please check your emails, we just got back to you to help you further. |