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Color Set
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67 709 Avis clients vérifiés |
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Great Way to Color HairMy hair color has always been between readily available products. Dark blonde is too dark and medium blonde is too light. So, I have mixed colors, but it is hard to get it exactly right. This product does it for you, and changes it if you want the color slightly different. They work with you until they get it exactly right. Thank you! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great colorWorking with eSalon is so easy. The first color I got was a little too dark and when I told them, the next color was really great. Doing it myself is an easy process. I didn't give it 5 stars because it's not as good as going to a salon, but it's a great product. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Very pleasedI'm happy I decided to try out this hair color. It was an excellent match for my current hair color and seems to be lasting longer than the store box dye. I think it's a reasonable price for the quality of product you're receiving. The only downside is there are more steps involved in the coloring process and it takes a lot longer. However, I think it's worth the time and effort for the incredible results. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Color is GreatDid not expect the color to be so "right on." Have received many compliments about how the color brings out my green eyes. Also is not drying and hair seems to shine. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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The Difference is IncredibleThe difference between eSalon and regular box color is night and day. Yes, it is a bit more expensive, but you will see that difference in the color and in the condition of your hair. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMartha - We're so happy to hear that you're enjoying your hair color! We truly value your feedback and look forward to hearing from you again in the future. |
Still to brownMy roots were so dark I had to got to a salon and have them fix my hair because I gave this a try again ! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTracey- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Does not cover grey roots well.My grey roots are still visible after using the product exactly as the instructions suggested. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHello Melinda, Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Anpassung von Intensivtönung auf dauerhafte Haarfarbe ohne RückspracheIch habe auf „ich bin zufrieden mit meiner Farbe“ geklickt und habe ohne Rücksprache eine dauerhafte Haarfarbe (anstatt wie bisher eine Intensivtöung) bekommen, leider habe ich das erst gemerkt, als es beim Färben furchtbar nach Ammoniak gestunken hat. Leider ist nun auch die Farbe eine ganz andere. Die Tönung entsprach zu 100% meiner Naturhaarfarbe, die neue Bestellung hat meine Haare deutlich aufgehellt und sie gefallen mir gar nicht. Ich erwarte ein Entgegenkommen von Esalon. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAnja - Es tut uns sehr leid zu hören, dass Sie mit dem Ergebnis Ihrer Farbanwendung nicht zufrieden waren. Unsere eSalon Color Happiness Garantie ist etwas, hinter dem wir stets stehen, und wir werden mit Ihnen zusammenarbeiten, um Ihre Haarfarbziele zu erreichen. Bitte halten Sie Ausschau nach einer E Mail von uns mit den nächsten Schritten. Wir schätzen Ihr Feedback sehr. |
My hair is darker now.I asked for cherry cola colour but the result turned out to be almost black even thought I followed the instructions. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsStephanie - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
i DIDNT SEE ANY DIFFERENCEI've had two formulas sent to me, both for my grow out (roots). My hair is naturally a level 7 and my lengths are level 9. I didnt see a difference after using two different custom color sets sent to me., I followed the directions meticulously and the second time I tried it on freshly washed hair! When I lighten my hair myself using other products, I always use a 10 volume developer and I rarely leave it in longer than 15 minutes. Thats enough to lift my hair at least 2 levels and probably more if i left it in longer. Their formula just didnt work for me 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCar - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |