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Color Set
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67 695 Avis clients vérifiés |
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Love the Color, Doesn’t LastI really love the color, but unfortunately it didn’t stick well to my hair. I have spots of blonde that showed up after a couple of weeks, which is disappointing. But even still, I will be buying the color again! It’s so pretty! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKatie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Great service and productOther than the long delivery time I really liked the product, application choices and instructions. I will be a repeat user. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDanielle - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Blahblah blah 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsToni - We appreciate your feedback! Upon reviewing your profile, we see that you have already working with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Covered my grayI’m 100% gray and used this just to give me a little color. Worked great for coverage and I’m 3 weeks into the color. I asked for more ash tones as my gray really goes gold/brassy which I don’t like. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTamra -We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Love the colorAlways looks very natural, but I have tough grey sideburns that color only lasts for 4 weeks, so requires touch up 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDawn - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Covering gray hairI followed instructions for coloring the gray hair but the gray was back within a week. I don’t want to keep coloring every two weeks. I’m a little disappointed. The packaging was wonderful and the layout is really nice. The communication is great!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSharron - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Intense colourColour was maybe a little too intense at the beginning. Should I leave it on for only twenty minutes rather than half an hour or get a slightly lighter colour? But my friends all LOVED it 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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I like how it felt, But,It didn’t seem to color the Grey as good as I had hoped. I also would like it a bit deeper, but still no red. I can send pics to help with my next box. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLisa - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not covering the grayI love the color, but it is not covering the gray I have acquired. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHolly - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
CAMBIO DE FECHA, NECESITO “ANTES MI TINTE”Voy a salir fuera y necesito que el próximo tinte me llegue el próximo día 10 de junio 2021 Mil gracias! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsClaudia - Gracias por tus comentarios. Existen muchas opciones con eSalon. Te hemos enviado un correo electrónico para hablar sobre tu situación y remediarla. |