|
Color Set
|
67 686 Avis clients vérifiés |
|
Trier selon : |
|
Too much dye so paying for too muchDidn't match my hair colour, alright otherwise 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsNaomi N. - Thank you for your feedback! We're so sorry to hear that your hair colour didn't completely meet your expectations. We want to work with you and have your hair looking is very best. We have reached out to you via email to remedy this situation. Please keep an eye on your inbox for more details. |
Not a good matchThe color did not match the results shown on the page. Color was really dark and faded in about a week. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsHello! We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Turned my hair a grayish brownI am naturally a medium blonde. I was getting quite a few gray hair so I decided to color it. Unfortunately, the color that was made for me turned my hair, grayish brown. I am so unhappy. I am now going to have to go and buy box guy from the store to lighten it. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsBecky - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Did not do muchApplied hair colour like in the videos and left it for a while, after washing the hair it did not cover the grey hairs and there wasn’t much of a difference on the rest of the hair, also it came with little amount of colour, for thick long hair it wasn’t enough. Smells nice tho and leaves hair soft. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsAlexandra C. - Thank you for your feedback. We are truly sorry that you are disappointed by your hair colour. Your satisfaction is very important to us, we want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
DisappointedI love the colour, love the ease of use BUT after 2 weeks the colour has faded dramatically and the grey is showing through. I was hoping for a cheaper way to colour my hair away from a salon. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsAmanda H. - Thank you for your feedback. We are so sorry to hear your colour did not meet your expectations. We want to work with you to find a resolution, and have your hair looking its very best. We have reached out to you via email to remedy this situation. Please keep your eye out for an email from us for your next steps. |
AwfulNot like my natural colour at all, false red colour that is so far from my natural colour😫 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsHannah F. -Thank you for your feedback. We're so sorry to hear that you are disappointed with your hair colour. Our eSalon Colour Happiness Guarantee is something we always stand behind, and we will work with you to remedy this situation. Please keep an eye on your inbox for more details. |
DisgutsadaEstoy muy disgustada con el color recibido me oscurecio mi cabello totalmente y me eliminó todo lo cobrizo que tenia, no quiero mas ordenes, terrible la experiencia. Ahora el salon me indica que no podré llegar a mi color nuevamente. Elegi el color deacuerdo a las imágenes de color que muestra su Carta de colores y no es nada semejante.Llame para que no enviaran pedido y hable con una representante por que el color que deseaba era el de la promoción de una foto en su anuncio y queria estar segura de que el color se asemejaba y como quiera me enviaron el color. NO DESEO MAS ORDENES . 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsDamaris - Lamentamos mucho saber que se sintió decepcionado con los resultados de la aplicación del color. Nuestra Garantía de felicidad del color eSalon es algo que siempre respaldamos y trabajaremos con usted para alcanzar sus objetivos de color de cabello. ¡Esté atento a nuestro correo electrónico para informarle sobre los próximos pasos! Realmente apreciamos sus comentarios. |
DisappointedDisappointed colour lasted 3 wks has made my hair dull and flat 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsClaire H. - Thank you for your feedback. We're so sorry to hear that you are disappointed with your hair colour. Our eSalon Colour Happiness Guarantee is something we always stand behind, and we will work with you to have your hair looking is very best. Please keep your eye out for an email from us shortly. |
Not goodI asked for Cherry Cola and I got light brown with a hint of red. Very disappointing. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsHelen O. - Thank you for your feedback. We are truly sorry that you were not satisfied with the result of your hair colour. Upon reviewing your profile, we see that you have already discussed your concern with our Team Members. Please let us know if there is anything else with can help you with. |
Bin enttäuschtMir ist wieder die falsche Farbe gesendet worden. Ich hatte die Farbe von BG-2 vor der letzten Lieferung wieder auf BG-1 geändert, hatte aber trotzdem die falsche Farbe bekommen und ein paar Tage später kommentarlos die richtige. Diesmal habe ich wieder die falsche Farbe bekommen. Das sehe ich erst, wenn es gefärbt ist, da es nicht auf der Flasche steht. Es ist weißgrau geworden, von Blond keine Spur. Ich werde mir wohl was anderes suchen. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsBarbara G. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |