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Color Set
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67 798 Avis clients vérifiés |
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Not satisfiedIt didn’t cover all my grays on top part of my head. Going to see if a darker color will do the job. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHello Sandra, We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Problem with color didn't take still grayThe color didn't take my roots are still gray. I unhappy with this situation. I wish to cancel my subscription as soon as possiable Thank you Theresa Mazza Cantu 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTheresa - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not impressedIce idea, though I didn't like the colour, it was washed off, not intense, weak formulation not covering the greys. So "no" from me 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Inna! We are sorry to hear your color hasn't met your expectations. Please check your emails, we got back to you. |
Horrible productThis color didn't even hold onto my hair it just washed out 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsNicole - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Adjusted color was underwhelmingThe red/orange/copper was not vibrant. I sent photos, and i still have not reached the results I was getting from boxed color at a fraction of the cost. Disappointing. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsGillian - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
My hair is orangeMy hair is literally orange. I ordered an ash brown and was brown before 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHello Heather, We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Farbe wieder zu dunkelVersuch Nummer 2, wieder dunkel braun geworden, das gefällt mir überhaupt nicht. Der Preis ist halbwegs okay, 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRomy S. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
EngañadaNo me queda el color que yo quiera me quedo igual como lo tenía no me agarró nada 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDeysi - Lamentamos saber que se sintió decepcionado por la cobertura de canas de su reciente aplicación de color. Sus resultados son importantes para nosotros y nos tomamos en serio nuestra Garantía de felicidad del color. Esté atento a un correo electrónico de nuestros especialistas en color para resolver este problema de inmediato. ¡Realmente apreciamos sus comentarios y la oportunidad que tenemos de hacerlo bien! |
The instructions were not great. I did better doing it my old way.The colour was good at first but faded quickly. I’m glad I tried it for the introductory offer, The fact that the colour faded so quickly is not reassuring to go forward with it considering the change in cost. I followed the instructions to the T, yet my roots weren’t covered. I thought I’d let that go for the first time, but I noticed the colour was not bright like I’ve experienced with other colouring that I have tried. There was no shine at all. It looked “blah” I’m sorry to say/ 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCarolyn - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Brachte leider nicht den ErfolgEs war leider viel zu wenig Farbe für mein Haar obwohl schon für sehr dick und sehr lang angegeben, ich nehme an auch danach berechnet wurde. Zudem haben meine Haare die Farbe nicht angenommen. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsStefanie L. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |