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Color Set
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67 669 Avis clients vérifiés |
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Trier selon : |
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Doesn't last a month.I dyed my hair less than a month ago and I already have to do my roots again. I will be canceling, I can get better dye at the grocery store that lasts a lot longer. Very disappointed. For the price of this stuff you would expect better quality. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRoxanne - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Grays were not covered around the face.Going back to professional. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsGretchen - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Unwanted orange toneI ordered light brown ash mix and it turned my roots orange. Was unfortunately too late to cancel the automatic subscription so now have hair colour worth nearly £30 that I won’t be using. Very disappointed. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Anne! We are sorry to hear that your color didn't turn as you expected. Please check your emails, your colorist will contact you to help you further. |
no me cojio el color que yo queria y me quedo manchado nome gusto para nadano me qusto para nada no me cojio el color que yo queria y me salio manchado 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHola, Madeline: Sentimos que el color no haya resultado como esperabas. Por favor, revisa tus emails, te hemos escrito para ayudarte y brindarte una solución. |
No me gustoLe doy una estrella por qué no me gusto el color en realidad ese no fue color que yo pedí y por favor ya no me envíen más color si mi consentimiento 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHola, Yudelka: Sentimos que no te haya gustado tu color. Por favor, revisa tus emails, te hemos escrito para ayudarte y brindarte una solución. |
Different colorHello, Indeed I mentioned my current colour is too yellow and I would like to add some Ash to cut the yellow, but the result of the hair paint was as in the picture uploaded. The roots yellow and the end gray! I want blonde Ash, not gray! Please help me with a solution 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Daniela! We'll be happy to review your color to provide a solution. Please check your emails, once of our colorist has contacted you. |
DislikeDon’t like color Cancel all orders 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsPatti - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
ColorDidn't like it at all. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSharon - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
It did nothing and when I emailed support, she was super rude.The color did nothing. I wrote in my account that I do highlights and I got color for just my roots. The color did not even change my hair. When I contacted support, they were defensive and super rude and unhelpful so I am canceling my account. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsG Karman - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
No gray coveredThe color was darker then I expected, did not cover grays at all over all was not a good impression I hope the next corrected color is better or I will have to try a different company, this is the reason I left before, but decided to give it a second chance , due to im fighting a terminal illness, and I appreciate the convenience, but the product was sub par 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDonna - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |