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Color Set
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67 642 Avis clients vérifiés |
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Nice colourNice but not the colour I wanted. Needs to be more vibrant. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsWendy - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Not worth it.My sister is a cosmetologist and I had her apply the color to my hair.. there is no purple tint, the brown doesn't match. And the gray strands are coming through already. I do not recommend. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTina- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
color isn't rightThe hair color is darker than I expected. I thought the color would slowly adjust to what I want () after wash, but I've been waiting for 2 weeks and it's still too dark... 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsApril- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Bestellung nicht erhaltenIch habe am 18.12. eine Bestellung aufgegeben und habe gehofft, dass sie bis Weihnachten ankommt. Dann habe ich gehofft, dass sie bis Silvester ankommt, aber vergebens. Bei der Sendungvervolgung heißt es „in Transport“. Keine weitere Informationen, nur das Geld ist über PayPal abgebucht... 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsOrsolya H. - Vielen Dank für Ihre Kontaktaufnahme! Es tut uns unheimlich leid, dass Sie Ihre Bestellung noch nicht erhalten haben. Wir möchten uns ganz herzlich für die entstandenen Unannehmlichkeiten entschuldigen. Wir haben Ihnen bereits eine E-Mail zukommen lassen, um diese Angelegenheit weiter zu besprechen und herauszufinden, wie wir die Situation klären können. Bitte behalten Sie Ihren Posteingang im Auge. |
Not "Custom Made"I wasn't happy at all with my recent hair color that i received. It was not the shade that I ordered and now I have red hair. I had originally ordered the light brown hair color which is also close to my natural hair color. I received the blonde color which defeated the purpose of why I was dying my hair since I was wanting to get rid of the blonde or at least cover it up. I don't understand the reasoning behind changing my chosen shade when it wasn't several shades away from where I was currently. I now have red hair which I really don't think would have been the end result if I had just received what I ordered in the first place. It also seemed like I had specified that i had gray in my hair which I have none and i specified that I did not have any as well. The hair color choice has no reasoning behind it and I definitely don't feel that it was anything close to "custom made" for me even though I answered all the questions correctly and truthfully. I would have had better luck if someone had reached in a bag and just gave me an unmarked bottle of hair color. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsChristy - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Didn't enjoy itI found very little to no change in the colour my hair was already and I found my hair was very dry afterwards and tangles very easily 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsChantal - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Color dyeI thought the color would be like when I went to the salon. It dries out my hair pretty bad and my roots are always lighter even though I leave it in 10 minutes longer than required 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsGinger- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Wanted to love itUsed it for the first time and I’m not impressed. It blended ok with my old color, but the color lacked depth and didn’t cover my grays particularly well. I have been using Madison Reed and was hoping to like eSalon because of the additional color choices. I’m giving it 1 more try in hopes an adjusted formula will be more to my liking. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAnna - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Waste of time and money- not right colorI did color exactly how directions said. My hair barely looks different..it barely even lightened it except on top and it is just a little bit lighter shade of copper—not barely noticeable and definitely NOT dark blonde!!! If anything it took what blonde natural highlights I had out of my hair... I am not happy at all! I thought this was salon grade hair dye..I’ve had better results with over the counter products, I ONLY tried this product now because I want to go blonde and with my natural color I can’t use store dye and I can’t afford to get it done at the salon so I thought this might work for me but I was very disappointed 😞 Now I guess I’m stuck with what I have because I don’t have the money to pay to get it the way I wanted it to start with. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJessica- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
No quiero mas pedidosPor favor no quiero seguir recibiendo este producto necesito saber cómo desactivar esta cuenta ya no quiero que me manden nada más por favor 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMartha- Lamentamos saber que deseas cancelar. Esta atenta a un correo electrónico con más detalles sobre tu solicitud de cancelacion. |