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Color Set
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67 642 Avis clients vérifiés |
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Brow vs RedYa'll don't read well. I told you I did not want mahogany so what did you send mahogany. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsO. Ann F- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Farbe hält nicht so lange wie gewöhnliche FarbeIch hätte mehr erwartet. Direkt abbestellt, für das Ergebnis ist es mir zu teuer. Ich kaufe lieber wieder “normale” Farbe. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAnja B. - Vielen Dank für die Kontaktaufnahme! Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
It wasn't what I was hoping forIt was ok just still a little to dark. I was hoping for something more along the lines of a rose gold color. My hair lightens naturally in the the summer that is why I wanted a lighter color mix. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsChristine- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Cambio el colorEl color se aclaró mucho con la primera lavada es como si el tinte no se quedara en el cabello. Esto no me ha pasado con mis productos anteriores. Además el cabello se me ve reseco desde que uso este producto 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAlexandra- Lamentamos saber que el color de su cabello se desvaneció más rápido de lo que esperaba. Todos los pedidos de eSalon están respaldados por nuestra Garantía de Felicidad de Color, y nos encantaría seguir trabajando con usted para obtener los resultados deseados. Mantenga los ojos bien abiertos para recibir un correo electrónico de eSalon con sus próximos pasos. Valoramos sus comentarios, y realmente apreciamos esta oportunidad de obtener su color justo. |
TinteMis canas siguieron ai seles quito el color muy pronto 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCelia- Lamentamos que su color de cabello no cubra los grises como se esperaba. Su pedido está totalmente respaldado por nuestra Garantía de Felicidad de Color, y nuestros coloristas están trabajando para ajustar su fórmula mientras hablamos. ¡Su fórmula actualizada y nuevas instrucciones se enviarán con su próximo pedido! ¡Háganos saber si hay algo más que podamos hacer para ayudar! |
VllirDidnt like color at all. It was not what the hype it was given. Don't want to keep trying color change. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJudith- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
DullI just colored my hair and I could cry. Its terrible. I requested dark coppery blond. I wound up with a med-light ash brown. I see no copper and just a little gold. More green than gold though. My hair looks dull and dry. I followed all the directions. I've even added leave in conditioner to try to get some shine. It's seriously awful. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDevon- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Not HappyWould love to give a good review but thats a moot point until I actually receive my order. Kinda hard to use a product that doesnt get delivered. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsConnie - We’re truly sorry that our color has not had the chance to meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
No gray coverage, not 100% satisfied with color resultI wanted to love this and followed the instructions carefully. Unfortunately, I got NO gray coverage with my formula and what was supposed to be a cool neutral blonde, was very warm and a bit brassy. So disappointed... 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKaren- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Need a changePlease see previous comment 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLori- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |