|
Color Set
|
67 625 Avis clients vérifiés |
|
Trier selon : |
|
ColorColor came out too dark - it may have been my fault. Will request color to be lighter for next order & have the ability to cover my grays. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsDebbie B. - Thank you for your feedback. We are happy to see that our Color Team contacted you to discuss this matter. Let us know if you need anything else. |
GraysHoping next time it'll cover the grays better. I will have to leave on much longer than the 30 minutes. Not too long though. Plus I never received my coloring brush, so I'll need that for the next color. Not too bad though! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsKerrilyn B. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Didn’t cover greysThe color itself is perfect I love it but I’m so sad it didn’t cover my greys even after I left it on for over an hour. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsJohanna T. - We appreciate your feedback, and we are sorry to hear that you were unhappy with your gray coverage. Since you could discuss the matter with one of our Color Experts, let us know if you need anything else. |
Not the color I wantedIt's much darker brown than I expected. I was pretty sure I explained the color I wanted, I think I even sent a picture. But my real hair is much redder. I would like to know how I can redo this? Julie Brown 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsJulie B. - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Please stop sending your product and cancel my subscription.Your product is fine, but I will never use it again. I do not like your website and how you prevent the consumer from cancelling. It's unethical! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsFelice B. - Thank you for reaching out. There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. The advantage of our hair color plan is that do you receive 20% off of every order. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Don’t like itDon’t like it. Cancel my subscription 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsDyann S. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Did not cover grays and left product on longer than needed.Disappointed. Your hair color may not be strong enough to cover my grays. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsNicole S. - Thank you for your feedback. We are so glad that you could discuss your concern with our Color Team. Let us know if you need anything else. |
Light blondeTrying to figure out how to cancel this all together this did not cover up my gray and I was not satisfied 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsMartina G. - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Very disappointedI was expecting a very good product based on the reviews, and I am very disappointed, my grows turned out very dark and my ends very light, it has a very poor cover for grey hair. The color does not look even at all. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsLiliana E. - Thank you for your feedback. We are glad to see that you could discuss your concerns with our Color Team. Let us know if you need anything else. |
Not correct colorI wanted it way lighter 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsMichelle S. - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |