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Color Set
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67 625 Avis clients vérifiés |
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My hair turned orangeSo not happy. My hair is orange at the roots. I literally stated I wanted Ash blonde my natural hair color is not even that dark. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAmy B. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Love the ease of thisThank you for making it so easy to take care of my hair at home. I wish it was a little better grey coverage but it hides most of it! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCourtney - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying the Custom Color Kit! We truly value your feedback and look forward to hearing from you again in the future. |
Please do not send anymore.I tried to cancel but no way to cancel. Please stop do not like product!!!!!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAnn - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Farbergebnis nicht besser als billigereHallo, ich würde null Sterne geben, wenn ich könnte. Ich habe blau/schwarz. Farbergebniss nicht besser als billigere auch🤷♀️ Support reagiert nicht auf nein Anliegen. Schade. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKlein-Poschlod P. - Vielen Dank für Ihr Feedback. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
Very dark colourI ordered a nice chestnut brown , I sent pictures and I was really clear about wanting brown hair. I today have black hair. I’m very disappointed and upset. It took me ages to get my order and It was completely wrong. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsYanna S. - Thank you for your feedback. We are so sorry to hear we haven’t met your expectations, and would like the opportunity to set things right. I hope that you’ll take a moment to tell us how we can improve. Don't forget, your Color Happiness means the world to us. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Roots did not fully takeI find some of the stubborn grays, especially at the temples, did not fully take the color. Also I noticed my hair felt particularly dry and frizzy after this. Can I get a more moisturizing preparation? 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRamya - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not any better than what I remember box color to beBased on my overview of the process, no one ever contacted me regarding my color selection. The packaging is cute but I would expect if the directions suggest I clip my hair up in 4 places the clips be provided, at least with initial order. While my first order was 50% off I do not feel this product is worth the full price. No additional service/support or direction than you would get in typical box hair color. I bought as a root touch up and not all gray covered (at temples specifically). I will see how long it lasts but overall rating is "average". 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRebecca R. - We’re so sorry to hear that you were disappointed by the results of gray coverage. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
My hair turned pinkI was hoping for a red copper but instead my hair has turned an odd reddish brown at the top with very pink lengths. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSamantha R. - We’re so sorry to hear that you were disappointed by the results of your color application. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Did not cover greyDid not cover grey as well as I thought it would color wasn't as the Same as the color I use over the counter. Therefore please cancel all future orders thsnk you 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsVirginia V. - We appreciate your feedback and we are glad that our Color Team could discuss it with you. Let us know if you need anything. |
not enough colorthere was not enough color in the box to color all my hair, the packaging was excessive, what a crime against nature. Never again 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTammy D. - We’re so sorry to hear that you were disappointed by the quantity of your hair color. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |