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Color Set
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67 625 Avis clients vérifiés |
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Color de peloMuy oscuro me quedo lo quiero más claro solo quiero el color i volume por favor ya me está saliendo la canas nesecito color gracias 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLissette A. :-Sentimos no haber cumplido con tus expectativas de color. Nos encantará poder revisar tu caso en detalle y darte una solución. Te acabamos de enviar un emaill. |
No noticeable color changeI tried this twice and sadly have been disappointed. Both times I could not even tell I colored my hair at all. I followed the instructions exactly. Nothing. Customer service was nice, but I am just not pleased with these color products. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKimberly - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not requested colorI'm dissapointed. I requested a more neutral shade with a hint of warmth but the color I received (and followed instructions for using) turned out VERY warm (orangeish). In fact, the color seems very close to the last color I received and wasn't satisfied with. The pic (of my desired color) I attached to my last order is much more of a rich, neutral medium brown base color, and the highlights are a caramel shade. I'll accept another free base color that attempts to meet the more neutral shade I'd like (with a touch of warmth). Otherwise, I'll be canceling my subscription since this isn't working out for me as hoped. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRachel - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Red was flatInstead of a deep rich merlot I ended up with a flat muted red , I’m going back cooper colored 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLisa - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not so happyI was grateful with credits Esalon gave me for more gray coverup ,however my white resistance with these gray hairs are not being fully covered..I will no longer be using esalon.. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJennifer - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
No changeDidn't change the color of my hair whatsoever!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDebbie - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I don’t like itI don’t like the “liquid” color system.. I need to cancel upcoming shipments and is a nightmare!,,,I wasn’t aware that was an auto ship. 😡 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsEmily - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Didn’t do itI wanted a consultant sent a message with email a couple days on fri no reply back 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsPenny - We’re very sorry to hear that you were so disappointed with your customer service experience -- and we appreciate your candor. At eSalon, our company is continuously looking for better ways to improve our service based on what clients, like you, tell us. Our main goal is to provide the best client experience, so please let us know if you have any additional thoughts or feedback. We do take it all to heart. |
Great instructions but color didn’t seem to take.Great instructions but color didn’t seem to take. My hair still looks two toned. 😔 I’m disappointed because the reviews were great, instructions were easy to follow, but didn’t get the results. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAlissa - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Wasn't what I wantedWhile the instructions given were very helpful as well as the box came very organized, I did not get the color I wanted. I was a dirty blonde with red undertones and wanted to go lighter, and Im honestly more of a brunette with some blonde and red now which is definitely not what I wanted. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKate - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |