|
Color Set
|
67 610 Avis clients vérifiés |
|
Trier selon : |
|
Priscilla RNo puedo comentarlo todavia pprque el pedido despues de que pague mas para que llegara hantrs despues de 7 días no ha llegado ni tengo noticias del pedido 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsPriscilla R:- Gracias por escribirnos. Sentimos mucho que todavía no hayas recibido tu pedido. Acabamos de revisar su estado y te hemos enviado un email con todo tipo de detalles. ¡Saludos! |
Hair dye,I loved the colour and had lots of compliments. Unfortunately it is more like a wash in wash out dye. After 2 nd wash & condition the roots started to fade, it went from warm brown to orange undertones. After 3rd wash it was more obvious that the roots were showing through. Three & half weeks after using this hair dye I need to buy another product to cover up the roots. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsLIz - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
No fue el color esperadoPensé que me quedaría el color que quería pero no, quedó de un color totalmente diferente 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsSeomaira: - Gracias por escribirnos. Sentimos que tu color haya quedado, diferente a como esperabas. Nos encantará poder revisar tu caso en detalle y ofrecerte una solución. Te acabamos de enviar un email. |
RegularEl color de las raices me quedó bastante naranja, diferente al color de las puntas. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsInmaculada L: - Gracias por escribirnos. Sentimos no haber cumplido con tus expectativas de color. Nos encantará poder ofrecerte una solución. Te hemos escrito por email. |
Not worth the discomfortThe color and coverage is actually great. Covered grays nicely. The 2 star rating is based on the application process. The chemical/ammonia was so strong, the entire application process was so uncomfortable and gave me a terrible headache. My scalp now feels tight and itchy. This product just simply isn’t for me. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsLaura - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
terrible smell and the color was not at all what I asked forwont try again 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsBonnie - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Recommendations were not takenI had added specific additional comments to my order that my hair dresser gave me. Because I had relocated and have not found a hair dresser yet, I decided to try eSalon vs. Sally products due to the quality. But I would of hoped that the colorist would of taken the color recommendations from my hair dresser that I indicated I used based of the color and highlights he gave me. Level 6 natural or ash 20 Vol peroxide. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsChristine - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Medium brown to Chopper goldenWell it didn't dye my hair the color I order it's still the same medium brown 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsAngie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Color too darkGray coverage was excellent. Base color is too dark. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsIvette - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
DONT PURCHASEthis is unbelievable, I was so excited to try this instead of just buying regular box dye since i loved that they make it so easy. Unfortunately, i was extremely disappointing, i have virgin hair and this was the first time dying my hair, so I was really excited. My hair is natural and extremely healthy so there's no reason as to why this shouldn't go smoothly. i followed all the instruction very carefully, never skipped anything and fully saturated my hair, and left it on for the recommended times. after removing it i was extremely disappointed my hair didnt change . a single shade. I know i ordered a natural colour that's closed to my hair color but when i mean nothing changed my hair color was exactly the same besides a small tone of light brown that barely even noticeable. besides leaving my natural hair dry this did absolutely nothing and im extremely frustrated i wasted my money. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsManar - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |