|
Color Set
|
67 610 Avis clients vérifiés |
|
Trier selon : |
|
Not what I asked for or neededToo brown 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsJennifer S. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. Your eSalon Team |
Nicht was ich erhofft hatteIch habe Esalon auf Grund seiner guten Bewertungen ausprobiert und muss sagen ich bin unheimlich enttäuscht. Die Haarfarbe ist weder so rausgekommen wie gewünscht( viel rötlicher als aschbraun erwarten lässt) noch wurden meine grauen Haare abgedeckt. Ich färbe oft Zuhause zwischen den Friseurbesuchen, die Farbe aus der Drogerie ist oft zu rötlich und deckt die grauen Haare nicht ab aber für 5 Euro erwarte ich auch nicht mehr. Für 25 Euro allerdings schon. Schade hatte echt gehofft eine Alternative gefunden zu haben. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsVivian H. - Es tut uns leid zu hören, dass die Farbe nicht Ihren Vorstellungen entsprochen hat. Wir stehen fest hinter unserer eSalon Farbzufriedenheit-garantie- und werden gemeinsam mit Ihnen daran arbeiten, Ihre Farbwünsche zu erfüllen. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. |
GreyI followed very carefully the steps by step instructions on how to cover my grey hair and at the end on how to use the leftover but apparently my grey hair wasn't covered. The color on my grey hair became light brown. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsMagna S. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. Your eSalon Team |
My color explodedIt was sitting in room temperature and exploded and started bubbling 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsAzaiah J. - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! Your eSalon Team |
HorribleI bought a custom brown color and highlights. It turned out awful!!!! Now I have orange streaks in my hair even after the toner. I will never buy from you again!!!!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsBeth D. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Wrong color!Kit was nice and customer service was great! Except it took 7days to finally ship and the color was way to dark . The shampoo and conditioner was not enough and not good quality. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsMindy A. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! Your eSalon Team |
Not as good as it appearsThis color is not any better than a great many drugstore brand hair colors. The color they show in video was done in a salon. They sent a "free" one with my original order but it must have been a "one off" mix!! I need to get a brown color at the store to cover up the orangey red I was left with!! (Took pix but cannot post here) It also does NOT cover grey. I still have a lot showing. Sorry but this is not worth the money. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsJenn R. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. Your eSalon Team |
BadWas never delivered 1 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
|
Kit de cabelloHola No puedo entender xq cada vez me cuesta más dinero cada kit y tiene menos productos No cubre muy bien las canas el color es más o menos algo q me gusta El costo de envío es muy elevado Creo q voy a cancelar mi cuenta y tratar una marca diferente 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsExmenia P: - Gracias por escribirnos. Sentimos que el color no haya cubierto las canas. Estamos felices de poder ayudarte y darte una solución. Por otro lado, el precio de nuestro Plan de Color se encarece después del segundo pedido, tal y como indicamos en la web. Recuerda que dentro del Plan de Color sigues recibiendo el 20% de descuento en cada pedido. Te acabo de enviar un email con nuestra solución. Esperamos haberte servido de ayuda ¡Saludos! |
Gray coverageLittle disappointed this time as the gray coverage wasn’t good enough to cover the gray. The gray roots didn’t come out with the same color, it’s about three shades lighter than the rest of my hair. I would like the roots to blend in with the rest of the color. I will give it one more chance. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsLia - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists will adjust your formula! Please keep your eyes out for an email from us shortly. Thanks again for your feedback! |