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Color Set
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67 610 Avis clients vérifiés |
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Great serviceDid not cover my greys unfortunatly, but i gotta say the hair that it did cover was the exact color i wanted, lol. So im half and half on this one. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAllison - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula! Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Fried my hair!!!!I'm going to have to get 6 inches cut off!!!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAlicia - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. Please keep your eyes out for an email from us shortly. |
Takes on red undertonesAfter a couple weeks, the color takes on more reddish undertones 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsNikki - We apologize that your hair color wasn’t what you expected. We would love to work with you to adjust your formula for your upcoming order; our Color Experts have contacted you via email. Keep an eye on your inbox for more details. |
Bad colorThe brown I ordered turned my entire head orange/red! After one wash the ends were blonde again and the rotors were orange 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsZanna K. - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Hate it.Worse experience of my life. Not good communication. Never hated my hair more. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsBrittany M. - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your result. Upon reviewing your account I can see that an email was sent to you regarding this matter. I will however reach out to you via email again to discuss this further, and see what we can do about remedying this. Keep an eye on your inbox for more details. |
Didn’t cover my grey’sI won’t be buying this again, was a great idea but didn’t come close to covering my grey hairs. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSharon - We’re sorry to hear that your hair color is not covering greys as expected. We've received your comments, and we'd love to adjust your formula to for your next color order to deliver results better suited to your needs. Our Color Experts have contacted you via email; please check your inbox for more details. |
I wanted to like itNot sure if it was the formula or the color but this color left a cheap looking tint to my hair :( I definitely have to go dark to try to fix this 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLori R. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Adjusting colorIs it too late to change color? I like the first one. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsEun J. - Here at eSalon, we are always striving to create the best products possible. We have reached out to you via email to discuss this matter further, and see what we can do. Keep an eye on your inbox for more details. |
Me disgustó bastante el productoEl color era muy oscuro y de un rubio oscuro o medio pase a un castaño. Y no es mi color habitual. Con lo cual me ha oscurecido bastante el pelo y he tenido q recurrir al final a un profesional 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMaría José: - Sentimos mucho que el color no haya sido como esperabas. Estamos encantados de poder ayudarte, para ello te hemos enviado un email, al correo que tienes registrado en tu perfil. ¡Saludos! |
colorThe color was too dark... Sorry t 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAudra B. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact via email and will be happy to assist in this process. |