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Color Set
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67 566 Avis clients vérifiés |
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Dye is really harsh.Makes my head itch and stains my head much longer than other dyes. and also need to pull through the rest of my hair for longer time despite recommended instructions. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Greys Go Bye Bye, but too GoldI am 40 years old, I have white course Grey's coming through which are very hard to color. I would give this color product 5 stars for grey coverage, but I would give the actual color 4 stars, it was very close to my request but too gold red. I would give the condition 2 stars because I had to treat it with a deep mask to get out the tangles. Overall, 3 star experience so far. I love that the stylist will work with you to get the right color and you can send messages to her. Great personal attention for an online stylist and the price is very reasonable. Even my local stylist had gotten it too red once, it happens, but she could tone it down right away, which I couldn't do with this product. I wish I could load a photo of my hair to share with others, or see others before and after photos. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAngel - We apologize that your hair color turned out warmer than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Not what I asked forI asked for a slightly darker color or stronger formula for better gray coverage. Instead of that my hair was black after coloring! I have medium brown hair, fair skin and blue eyes. I looked rediculous! I had to go to a salon for corrective coloring! ESalon just can't seem to get it right for me. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMarci - We apologize that your color formulation came out darker than you were expecting. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we’re sorry that you were unhappy with your results. |
Please cancel my subscriptionMy hair did not turn out well with your product. Please cancel my subscription now. No more orders sent to me. I will cancel my card if you do not do so. My hair ws almost black from using your product. Terrible 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLeslie - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs |
Made my hair fall outThe color was not even close to the picture of myself that I sent. I followed the directions to a tee, and clumps of my hair fell out, the color was dark and ashy, I had to turn the fan on in the bathroom because of the strong odor, and my remaining hair is fuzzy and damaged. I've been coloring my own hair for 30 years, and this has NEVER happened before. Disappointed. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJodee - We’re sorry that you were unsatisfied with your custom color. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
Not so greatWhen I use Loreal my hair strands seem to thicken, but not with eSalon coloring. Also made my hair too soft for styling. Not happy with results and won't use again. I am 70 yrs old, so that might be the problem. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJanice - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
ColorI picked strawberry blond. It came out deep strawberry, no blonde even hinted. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJoAnne - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
No result but it didn't spoil anythingI expected the color to be lighter. I bought number 8 and I think it turned out way darker. Hardly visible touch up on my natural color. The mixture smelled very strong which would be ok if it worked. I'm glad I used it not only on the roots but on some highlights as well. It blended them a little bit. Now need to figure out how to get desired lightness. Hope I didn't destroy my hair with this coloring that didn't work. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsNatalia - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
Depth of ColorThe color wasn't dark enough to color the gray at my roots. It was the proper tone - golden brown, but not dark enough to color my roots. It looked more dark golden blonde, than golden brown. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJacqueline - We apologize that your hair color turned out lighter than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
ColorFirst color match x was great. After that didn't work as color was different and faded easily, 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMaria - We’re sorry to hear that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |