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Color Set
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67 695 Avis clients vérifiés |
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Does not cover grays at allI have communicated this with them to add more gray coverage and it's the exact opposite l, it's worse! I'm thinking about ending my subscription due to this. So far not worth the money I have spent to get the same results as box dye 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Heather! We are sorry to hear your greys weren't fully covered. Please check your emails, we got back to you to help you further. |
No pinto mis canasNo me gustó ,mis canas no se pintaron y no veo ninguna diferencia mi pelo sigue de color negro 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsYusmileydis - Lamentamos mucho que no te hayan gustado los resultados de la aplicación del color. Siempre respaldamos nuestra garantía de satisfacción con el color de eSalon y trabajaremos contigo para que alcances tus objetivos de coloración. ¡No dejes de recibir un correo electrónico nuestro para informarte sobre los próximos pasos! Agradecemos mucho tus comentarios. |
Grauhaarabdeckung könnte besser seinDie Farbe ist ok aber die Grauhaarbdeckung ist nicht ideal. Die Farbe lässt schnell nach und wird heller 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsChristina M.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
Doesn’t cover greysUnfortunately it doesn’t work for me and didn’t cover my greys. Very disappointing will not buy again. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHello Emma, We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
horriblecolor didn’t cover greys and caused red roots 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAdelina - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Good hair colorThis is decent hair dye but it is more drying to my hair than L'Oréal les Blondissone, keriton protect haircolor from any pharmacy or store. I had to go back to L'Oréal 0 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLynette - We’re so sorry to hear that you were disappointed by the results after using your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
made a even colour but so much darker then i wantedThe shade i ordered was a dark blonde and my hair has come out a dark brown i’m slightly annoyed 0 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Elvia! We are so sorry to hear your color was darker than expected. Please check your emails, we got back to you to help you further. |
DisappointedI am not happy with my hair color, I wanted to go lighter. I do not notice any difference. 0 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHello Lisa, Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Nor satisfiedDidn't fully cover my grays and wasn't the color I really wanted. 0 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDanielle - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
So disappointedDoesn't cover gray at all... 0 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSheryl - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |