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Color Set
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67 758 Avis clients vérifiés |
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Trier selon : |
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Gray hairWhen I dyed my hair, the gray came thru in just a week, not good, I emailed them when it happened and I'm still waiting for another formula free of charge that I was told they were sending me and didnt.. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsChristine - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Segundo intento y aún no lo tengoEs la segunda vez que me lo mandáis y no lo recibo. No estoy para nada contenta , he pagado por algo que no tengo 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHola, Verónica: Sentimos que no hayas recibido tu color. Por favor, revisa tus emails, te acabamos de escribir. |
Don't order if you want black dyeI gave this a fair shot, tried to adjust my order 3 times. I asked for black. All 3 adjustments couldn't get to black, so I spent 3 months with brown or visibly grey roots. Customer service was very friendly, but ultimately unable to make BLACK hair dye. I don't at all understand why it was so difficult. They say satisfaction guaranteed, but that wasn't the case at all. I was so, so disappointed. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAmanda - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Do not waste your moneyThis hair color did not cover any of my grays washed completely out!!!! After wasting my money had to go to a salon and get my hair redone the same day! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMarisa - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
AbofallHabe kein Abo bestellt. Kann es auch nicht kündigen 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsClaudia H. - Vielen Dank für Ihre Kontaktaufnahme! Mit eSalon haben Sie viele Möglichkeiten. Wenn Sie eine Bestellung über eine Rabattaktion aufgeben, werden Ihnen während des Bezahlvorgangs Informationen zu unserem wiederkehrenden Versand angezeigt. Sie können aber auch Einzelbestellungen aufgeben – ganz ohne Bindung. Der Vorteil eines Farb-Abos besteht allerdings darin, dass Sie bei jeder Bestellung 20 % sparen. Das ist ein großer Vorteil für viele Kunden, die ihr Haar öfter färben. Außerdem haben Sie die Möglichkeit, das Abo jederzeit zu kündigen. Bitte teilen Sie uns eine Bestellnummer an die folgende E-Mail-Adresse [email protected] mit, damit wir Ihnen weiterhelfen können. |
Wrong colorI was very disappointed with the hair color I received. I wanted a vibrant red/mahogany, but the results were a mousey brown and not fit me 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCatherine - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Grey just does not disappearHi. This is my second order and it just does not cover any of my gray at all. I do have stubborn grey, but reformulation did not work either. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsValerie - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Ware nicht erhaltenGeld abgebucht, Ware nicht angekommen Abo deshalb gekündigt! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsInes W. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass Ihre Bestellung bei Ihnen noch nicht eingetroffen ist! Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
not happyThis hair color was not easy to get off my skin, it took me about 30 minutes to rinse it all out of my hair and didn't even last a whole month. I am cancelling my subscription. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRebecca - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Asked for a lighter red color, I got a brown with a touch of red hue.I asked for a lighter red color, because the red I was being sent was too dark. What I got was brown with a slight hint of red. From birth I’ve always been a strawberry blonde, not brown. Ugh. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLynne - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |