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Color Set
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67 758 Avis clients vérifiés |
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FairThe color was ok, not a whole lot better than say Revlon, way over priced!! 0 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDebbie - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Color isn’t quite what I wantedThe overall color was just ok. I like the shade I had previous much more. Can’t really see any purple now which I had wanted to keep. Probably just going to go back to my box die. But I liked how quickly my hair dye arrived. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAmanda - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
too dark and too hard for me to do 2 colors at oncetoo dark and to hard to do 2 colors at once .it look s terrible 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsBonnie - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
DisappointedDidn't change colour at all 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Vicky, thank you for contacting us. I am so sorry to hear that the colour hasn't changed at all. We'll be happy to review your formula to give you a solution. Please check your emails. |
Grey hair coverage was not like as beforeThis is the 2nd time i colored the roots of my hair and this time my hair color is not even covered even on the tiniest bits- it is still grey! I soaked my roots for about an hour ( same as what i used to do from the first time i changed the color of my entire hair and on the roots after 6 weeks ) it is such a big dissapointment. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Honey! I am so sorry to hear that the gray coverage wasn't like before. We would love to check on your formula to make some adjustments and to increase the gray coverage for you. Please check your emails. |
Das Grau wird nicht abgedeckt.Bin total enttäuscht von dieser Farbe . Mein Ansatz sieht extrem hell aus weil das grau nicht gut abgedeckt worden ist . 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDoro S. - Vielen Dank für die Kontaktaufnahme. Es tut uns leid zu hören, dass die Farbe nicht Ihren Vorstellungen entsprochen hat. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
Great colour. But didn’t last long.The customer service was amazing. Packaging brilliant. The colour result was the best I’ve ever had. But 2 weeks later my greys are back and colour on my lengths has washed out. Really disappointed because the colour is lovely. Not sure if I’d buy again. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Emma! I am so sorry to hear that the gray coverage wasn't as expected. We'll be more than happy to review the formula and make some adjustments to increase the gray coverage. We've emailed you with all the details. |
hair colorthe hair color still comes out too dark for me will need it to lighten a bit more 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCarmen - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts will be in contact with you via email and will be happy to assist in this process. |
Guten Deckung aber die Farbe gefällt nichtFarben deckt sehr gut genügend Inhalt. Die neue Farbe ist wieder zu dunkel. Irgendwie mag ich die Farbe nicht 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsChristina - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Vorstellungen entsprochen hat. Wir stehen fest hinter unserer eSalon Farbzufriedenheitsgarantie und werden gemeinsam mit Ihnen daran arbeiten, Ihre Farbwünsche zu erfüllen. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr. |
DisappointedHi I ordered a warm beige and extra colour care shampoo and conditioner. The packs that everything came were promptly delivered and well presented and everything that was needed was in them. Unfortunately I am very disappointed with the colour and the effect the colour had on the condition of my hair. The colour was much darker than I anticipated even though I followed the instructions exactly. I have never had as dark hair and it makes me look pale and drawn. The only thing it did was remove my greys. Regarding the effects of these products on the condition of my hair: I keep my hair well hydrated with Redkin hair products from my local salon. The hair colours they use are very gentle on hair. I have used the hair colour from esalon once and I have used the esalon colour care shampoo and conditioner twice. My hair has become very frizzy and dried out. I’m sorry to say but I can’t wait for hair salons to reopen once this current lockdown is over. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Catherine! I am so sorry to hear that the colour turned out darker than expected, and that your hair became fizzy and dried. We'll be more than happy to check on your colour's formula to make some adjustments and to provide you a solution. Please check your emails. |