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Color Set
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67 658 Avis clients vérifiés |
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Gut erklärt, leicht zu handhaben,Leider bin ich mit der Abdeckung meiner grauen Haare am Ansatz überhaupt nicht zufrieden. Schon kurz nach dem trocknen sieht man dass der Ansatz heller ist . Nach jedem Haare waschen habe ich das Gefühl , dass der Ansatz immer heller wird 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsPetra F. - Es tut uns leid zu hören, dass die Farbe nicht Ihren Vorstellungen entsprochen hat. Wir stehen fest hinter unserer eSalon Farbzufriedenheitsgarantie und werden gemeinsam mit Ihnen daran arbeiten, Ihre Farbwünsche zu erfüllen. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr |
DeceptiveEsalon uses deceptive practices to entice customers to use much more of the product than necessary so that you will need to buy more. When I tried to discuss the matter with them they refused to acknowledge that there was any problem!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJenifer - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Wasn't happy with the colorIf I do try again...I'd definitely have to have a darker color. I thought the color was a bit dull. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCheri - Thank you for reaching out! We are sorry to hear that your color formulation came out lighter than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Ordered a one offDid NOT realise I was signing up to further orders. Simply wanted to try the colour. Really shocked to see further payments being taken. Shocking. Should be more clear 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsShirley - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already reached for further assistance. Please let us know if there is anything else we can do to help! |
Color too darkThe color on my second set came out too dark on this one so I sent pictures of which ones I would like to have to see if we can do this hopefully this time it will come out the way I want it Good service nice people would trust them with anybody. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMelinda - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Waste of moneyNot good for resistant grey 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJulie - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
The color was way off.I felt like they tried to match my highlights instead of my roots. My hair is very dark brown and it turned out the color of a penny, almost copper. I did like how easy it was to mix and apply, the color was just very off. It looks teririble 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsPaula - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Did not cover greyColor on ends was beautiful but did not cover grey 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAnne - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Vorsicht vor Abofalle!Finde ich rechtlich grenzwertig, dass man automatisch neu bestellt hat und eine neue Lieferung geschickt bekommt, wenn man einmal bestellt. Ich werde hier rechtlichen Beistand hinzuziehen, um zu prüfen, ob das so zulässig ist. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKatia P. - Vielen Dank für Ihr Feedback. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
What happened to this formula?I cannot stand how sticky my hair is even after I wash it and rinse it numerous times. It feels like glue in my hair. Not acceptable! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsPamela - Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |