|
Color Set
|
67 658 Avis clients vérifiés |
|
Trier selon : |
|
Wrong colorThe color I was expecting to get and the color I received are completely different. My hair looks basically how it already looked alone which was natural. There is a bit of red in there from the dye but you can barely see it indoors. Not happy! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsKendra J. - We’re so sorry to hear that you were not satisfied by the results of your color application. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Wrong colorToo blonde and brassy 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsKelly N. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I am not happy with the red tint.I was not want I g red tint at all. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsCarmen K. - We’re so sorry to hear that you were not happy with the result of your color application. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Nicht zufriedenDie Farbabdeckung war ungenügend und meine Kopfhaut zeigte Hautreaktionen. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsMartina F. - Vielen Dank für Ihr Feedback. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
Zu warmIch habe angegeben, dass mir keine warmen Farbtöne stehen und genau das ist am Ende entstanden. Meine Haare sind nun in einem goldigen Mittel-/Dunkelbraun. Keine Ahnung warum die Farbe als "kühles beige" betitelt wurde. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsMarie K. - Vielen Dank für die Kontaktaufnahme! Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Does not cover the grayWithin a week, the gray was back 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsSandra H. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Absolute waste of moneyAfter trying to buy a colour to do myself and explaining I usually get highlights and lowlights - which I clearly cannot manage myself. I thought I had opted for an all over light ash blonde colour. The instructions say this is roots only which is pointless and it will not match the rest of my hair!!! Aside from this I selected I have long thick hair and this will only be enough for half of my roots if that. What a load, don’t waste your money! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsStephanie H. - We’re so sorry to hear that you were disappointed by the results of your color application. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Did not cover greys, 5 days later I showed grey. Very upset and disappointedVery upset because I was so excited about this kit. Did not cover grey hair at all. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsMelanie O. - We appreciate your feedback. We are so sorry to hear we haven’t met your expectations, and would like the opportunity to set things right. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Need a little brighter color its dull lookingI really is dull i want more shine and brighter color i would send a picture after color is on but dont know how on this page 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsBrenda B. - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not happy at allMy roots are two shades lighter then the rest of my hair. I wasted my money and time both times I colored my hair with this product. Also it was not as bright and red as requested. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsKelly T. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact via email and will be happy to assist in this process. |