|
Color Set
|
67 658 Avis clients vérifiés |
|
Trier selon : |
|
packaging and hair dye.I give it a 3 star because I liked how it was packaged and the directions. I have dyed my hair many times. When I placed my order I stated that when I dye my hair a darker brown it has red tint and when I dye it lighter it has a orange tint. Not pleased with the color . My hair was like a orange color and then you send me another one. Very dispointed with this product. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsKimberly F. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Still graythe service was great but the coverage was not good at all. So I can't depend on a product over the mail that doesn't work for me, I still have to fix my uncovered gray. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsDenise H. - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Way darker than what I selectedI was unable to get to the salon before the 2020 corona virus state shut down. I ordered a color that was medium brown, and told my colorist that I wanted something to get the red out. She adjusted the color and I was sent DARK brown because she thought the original color I selected would be too "warm". I have nothing against warm, it was the reddish orange color I didn't want. I am almost fully gray, so now I have dark red where I was gray and almost black for the rest of my hair. I am sad that I was sent such a dark color. After what seemed like an eternity of back and forth with the consultant, she said to patch test the color before hand but I couldn't stand waiting another week with no color for my hair, so I tried it. It is going to take many times going back to the salon to get this back to what I wanted. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsChristina H. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Colour didnt lastLoved the colour but it only lasted 2 weeks trying lighter colour next time See what happens 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsTracey L. - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
FarbeBin mit der Farbe nicht zufrieden der Ansatz ist dunkelbraun und der Rest schwarz. So wollte ich das nicht. Wollte kein braunschwarz sondern dunkellila oder dunkelkirsche. bin sehr enttäuscht und werde bei Ihnen nichts mehr bestelken 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsMargarete J. - Es tut uns leid zu hören, dass die Farbe nicht Ihren Vorstellungen entsprochen hat. Wir stehen fest hinter unserer eSalon Farbzufriedenheitsgarantie und werden gemeinsam mit Ihnen daran arbeiten, Ihre Farbwünsche zu erfüllen. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr. |
Was not what I expectedLike it says will last up to 28 wash it doesn’t even last 3 wash all my gray hair starts to show up in front forehead 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsGeeta S. - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Keine reaktionIch habe zwei Nachrichten geschrieben das ich nicht zufrieden bin mit dem Ergebnis und es kommt nichts, ich habe noch Fotos hinzugefügt vielleicht schaut sich das jetzt einmal jemand an bitte 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsLissa W. - Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Ihre Zufriedenheit steht für uns an erster Stelle. Das garantieren wir. Gern möchten wir zusammen mit Ihnen an einer Lösung arbeiten und so Ihre Farbwünsche zu 100% zu erfüllen. Unsere Farbexperten werden sich mit Ihnen per E-Mail in Verbindung setzen und helfen Ihnen gern. |
HorribleIt didn't cover my grays at all and the color was WAY too light. Surprising since all of the reviews said it was quite dark. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsLezlie M. - We appreciate your feedback, and we are glad that you could discuss it with one of our Color Experts. Thank you for your patience. |
major breakagestarted using esalon when my box color was discontinued. i used it pretty regularly for about a year, it took some time to get color right. quit using it a couple months ago when i noticed chunks of hair breaking off. haven’t colored hair at all recently and still noticing breakage. i have very long hair, considering cutting it short the damage is so bad. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsKristi N. - Thank you for your feedback. We are sorry to hear you have been experiencing hair loss since using our hair color. This is a very unusual reaction. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Keine FarbeLeider hat es bei mir kaum die Haare gefärbt obwohl ich es genau so angewendet habe. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsJana G. - Vielen Dank für Ihr Feedback. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |