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Cobertura completaMe encanta este set me da cobertura completa 7 sur 8 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMaria- ¡Gracias por sus comentarios y estamos muy contentos de saber que está disfrutando de su color y experiencia eSalon! Nos encanta poder ayudar a nuestros clientes a lograr hermosos resultados con calidad de salón en casa. ¡Esperamos mezclar tu próximo color pronto! |
Hair colorI colored my hair for the first time. I am amazed no more spending $$ at my hairdresser. Thank you e salon and the person on Pinterest that suggested this company 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHey Lisa - Thank you for your feedback. We love being able to help our clients achieve beautiful, salon-quality results at home. We are so happy to hear that you are enjoying your eSalon color and experience! We look forward to blending your next color on September 2nd. Thanks for choosing eSalon. |
AMAZING!!Easy to apply, beautiful results, why haven’t I done this sooner? 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSelma - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
First Time Using eSalson!I like my color! The directions were very easy to follow and I think it turned out well. Although next time I will probably order both the custom color and the custom ends refresher because the one bottle was barely able to cover everything. If you have a lot of hair like me you’ll probably need two bottles. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHello Heidi - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your order. We are excited to continue working with you! As a reminder, your next order will process on August 4th. |
Thank you!The changes to my color were exactly what I was looking for! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHello Wendy - We are so very happy to hear that you are loving your adjusted eSalon color! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your order. |
Color is a too dark, but I do like the product.How can I adjust my color? I would like more copper and less brown. This first time it was a little dark. I do like the product, and the way my hair feels after coloring. Any way to cut back on the packaging to be more eco friendly? 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAndi - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Wrong color!I ordered intense red and what I received was black!!! The smell of ammonia is overwhelming! Cancelling this product! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJulia - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Slightly Disappointed with the qualityOrdered for the first time to try at home hair color, the color itself was much lighter and although it gave good highlights like feeling on the hair, the roots were lighter than the strands and looked uneven . The coverage lasted for just a couple weeks.Almost 3 months from coloring, now my hair is super dry although I take good after care . 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSavitha - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Brilliant customer serviceThe colour isn’t yet what I want but must say I love it! Carefully blended to obtain exactly what I requested for… get rid of the red and go towards a chocolate shade. Well balanced and easy to use, did not damage my hair or my scalp ( as any other hair dye would have done as my scalp is really sensitive). On top of everything it came personalised and the attention to details blew me away! I am incredibly happy I have discovered them. Their customer service and attention to detail is spot on! Totally recommend! ❤️ 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Best I’ve ever used.Very happy with color and grey coverage. Highly recommend them. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDiane- Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |