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Color Set
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67 686 Avis clients vérifiés |
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Productos buenosEl producto me gusta el problema es qué de 3 e recibido solo un pedido salió el 9 y hoy es 20 un desastre el correo no sé ni qué pensar si cánselo o no espero mañana para hablar con una representante 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHola, Blanca: Sentimos que sigas esperando por tu pedido. Descuida, revisaremos lo ocurrido y te daremos una solución. Por favor, chequea tus emails, te acabamos de escribir. |
not what I requestedI can tell without even trying this shade that it will NOT work for me...I want reddish to golden highlights and a deep rich shade... can you send me another mix? you do not need to send the developer ...just a color adjustment. Or send me some gold/ red tint I can mix with this currant mixture. I am so disappointed ... 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Pam, thanks for reaching out. We are sorry to hear that the color wasn't as expected. Your colorist will review your case to provide a solution. Please chekc your emails. |
Bad coverageDid not last a few days with my last colour and the greys were back. Bought box colour in chemist and lasting longer. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Carol! Thank you for sharing your feedback with us. We are so sorry to hear that your greys weren't fully covered. Please check your emails, we've just contacted you to help you further. |
Dieses Mal sehr enttäuschtIch habe weder ein leuchtendes rot noch bin ich mit den Ansätzen zufrieden. Ich versteh das nicht. Ich habe jetzt eher ein langweiliges Rotbraun oder keine Ahnung was das sein soll. Und ich habe den Eindruck dass die Ansätze nur leicht übertönt sind . Die „Tinte Rinse“ ist super schön. Aber die Farbe ist völlig anders. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKerstin W. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
SuperTolles Produkt 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Love my hair colorEasy to use comes when you need it. Will not change customer for life 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsYvonne - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your custom color! We look forward to the next opportunity to delight you! |
Ratio inconsistentSo I been witnessing inconsistencies on the ratio developer/ color for a while..no biggie I guess ... The last shipment was soo obvious that the color bottle was full and developer a 1/3 of the bottle. ( I have pics) Did u change the formula.. I like to know the exact amount Of developer and colors..so I can make sure I get the result expected.. Making me a bit nervous the inconsistencies.. I am expecting a RSVP.. Thank you! Laurence 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Laurence! Thank you for contacting us. We are sorry for the inconvenience with your orders. Please check your emails, we've just contacted you to help you further. |
Not my choiceI absolutely hate esalon makes purchasing decisions for me and send products I don’t ask for, but sure am charged for! This has happened in my last 3 orders and I’m done with this company. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Renotta! Thanks for reaching out. We are so sorry for any misunderstanding with our last 3 orders. Please check your emails, we've just contacted you to help you further. |
Great experience!Kit was easy to use and instructions were clear and detailed. I am very happy with how the color turned out and have gotten many compliments. My biggest concern was covering my outgrowth and not ending up with "hot roots". The kit included both the color for the outgrowth and a separate color for the rest of my hair. It turned out great! 6 sur 6 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLaurie - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Loved itThe color came out awesome.. just the way i wanted it to.. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMichelle - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |