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Endlich mal eine Farbe die hält was sie verspricht!Ich hätte es nicht gedacht aber meine Farbe sieht genauso aus wie vorgeschlagen. Habe Haare sind nicht beschädigt und wirken gesund. Anders wie bei anderen Erfahrungen aus der Drogerie. Der Support ist schnell zu erreichen und gibt mir ehrliches Feedback zu meinen Wünschen. Das Set war super und es ist an alles gedacht! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Nice color but gray wash of quicklyThis time I did everything right and I love the color but still it doesn’t cover my greys in front so we’ll. After 2-3 washes I already see a difference in color and greys are coming 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAga - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
I had requested the color to be a little too darker!However it was too dark! WaI had requested the color to be a little deeper however it was too dark! Want to change color for next shipment 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMary - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Me ha parecido un enredo ,Ha sido un enredo , yo no però que me lo enviaran periodicamente, no quiero el producto, que puefo hacer para devolverlo 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHola, Pilar: Sentimos la confusión con nuestro Plan de Color. Descuida, estamos felices de poder ayudarte, para ello te hemos enviado un email. Por favor, revisa tu bandeja de entrada. |
CancelCancel my order 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsUma - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
natural colorI have gotten compliments on how natural my hair color is 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Beth! Thank you for your feedback. We are so happy to hear that you're receiving tons of compliments and enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Salon quality colourReally happy with my custom colour set! Convenient, salon quality colour leaving my hair silky and soft. Greys gone and shine returned. Wonderful! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTima - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color! We appreciate you sharing, and Happy Coloring! |
Doesn't cover th e little bit of gray hair I have😞I love the color it's amazing. How ever I have two problems it really doesn't cover my gray hairs for more then a week and it also drys my hair. 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLady D - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Color 7.40I I loved this red copper color it looked so good and covered all Grey's on me I would get it again. But they changed the color on me to this ugly intense red so I canceled my subscription 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHey Ameerah, we’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Looked great for about 2 weeksThen greys started coming through again! I get better and longer coverage with ones I purchase for £7 in the supermarket. I would like a refund and to cancel any future orders. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRoiya H. - Thank you for contacting us. We’re so sorry to hear that you were disappointed by the results of your colour application. Our eSalon Colour Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair colour goals. Please keep your eye out for an email from us for your next steps! |