67 686 Avis clients vérifiés |
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Faded very quicklyColor faded within 2 weeks and gray hair was again visible despite following the instructions. I only wash my hair approximately 2x a week with color-safe products. I’m not sure what else I could have done to maintain the color. The color itself was lovely. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsPaula - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
DryMy hairs star bing to dry. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsXochilt - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Color de la raíz o crecimiento.Me gustaría que el color de la raíz se ajuste para que sea igual a la de la formula #2 q es el color q de Verdad me gusta mucho y quisiera mantener. La raíz está quedando mas brown que Orange. Por esta razón estoy usando el #2 en todo el cabello, pero necesito que esté cubra bien los white hair. Muchas Gracias. Martha. 12 sur 12 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMartha - Lamentamos mucho saber que se sintió decepcionado con los resultados de su aplicación de color. Nuestra garantía de felicidad de eSalon Color es algo que siempre respaldamos, y trabajaremos con usted para alcanzar sus objetivos de color de cabello. ¡Esté atento a nuestro correo electrónico para conocer sus próximos pasos! Realmente apreciamos sus comentarios. |
Better than the salonI’ve been using eSalon for a few years and I love my color every time I do it. I’ve been to the salon 2x since I started using it and I’ve regretted both times. I wanted a bayalage but the color was never right. I went recently and I was mortified how it turned out. Luckily I had a delivery at home. I consulted a rep and it turned out perfect. I love the customer service as well. $210 vs less than $30. I’ll never get color done in a salon again. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDenise - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
EasyEasy Peezy to use. Looks natural 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLisa - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Roots are to lightRoots are lighter then my other hair color. So i like to go back to my previous hair color that i was using. Thank You Cindy 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCindy - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Keine GrauhaardeckungIch hatte mir Farbe bestellt um meine grauen Haare abzudecken. Die Farbe ist sehr schön,aber leider hat es die grauen Haare nicht wirklich gefärbt. Schade,denn ich hatte 100% Grauabdeckung gewünscht. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSandra B - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Good colour and covers the graysI really like my golden brunette colour 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Custom colorIve been using your product for several years and people think its natural. I love it an will continue to use. I Must remind you to not send my order till AFTER THE 5TH OF EVERY MONTH PLEASE OR THE FUNDS MAY NOT BE THERE. THANK YOU 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Edie! We're thrilled to hear that you're enjoying your Color Kit and have been receiving many compliments over the years. We look forward to our next opportunity to delight you! In regards to your processing date, we process our orders automatically by the week and not the date. You're always welcome to log into your account to adust your next processing date as needed. We're also always happy to assist with this. Happy Coloring! |
Farbe passt perfektIch bin mit dem jetzigen Ergebnis vollständig zufrieden. Genau so habe ich mir die Farbe vorgestellt. Vielen Dank. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |