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Color Set
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67 686 Avis clients vérifiés |
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Perfect colorI just had to write to let you know that my first color pack could not have been any closer to my natural color! Since this is my first kit I was skeptical about it when I saw the bottle saying "copper" since I have red highlights naturally in my hair I was afraid of it being red when I was done. I went ahead with it today and I was pleasantly surprised when it was the perfect brown I wanted. I hope it doesn't change in the coming weeks like so many store-bought colors have. It is just PERFECT! 13 sur 13 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLouise - We’re pleased to hear that you’re enjoying your color! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Love it!!!Absolutely love ordering my color here!!! Great color, great customer service!!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJean - Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
Love it!Thanks, love the color! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKimberly - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying your color! We truly value your feedback and look forward to hearing from you again in the future. |
Hair looks amazingI was a bit apprehensive about changing my hair colour at first but I need not have worried. The products are excellent and the instructions were very easy to follow. Finally was my hair was dried the colour was lovely - a 5 star service and finsh Thank you 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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No cover gray gairI like the color but it doesn't cover my grey hair 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTizita - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Natürliche HaarfarbeHaarfarbe sieht sehr natürlich aus, leider war die Grauabdeckung nicht zufriedenstellend. Trotz langer Einwirkzeit und Einarbeitung lt. Anweisung. Sehr schade. Aber dafür sind mir 22 € zu viel, um bei der Grauabdeckung nicht erfolgreich zu sein. Tut mir leid. Ich möchte keine weitere Bestellung. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHeike V. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Colour does not last, and more expensive.I am noticing what others have noticed. The colour does not last as it used to and it is more expensive. The price increase from December 2021 to February 2022 = 31% plus. I have been using eSalon for years....now I am not sure if I will continue. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTrish - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Covered zero graysThe color is ok but it did not cover gray at all 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKrystal - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
It’s rubbishTotally wrong colour 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLisa H. Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
ColorLove my color haven't tried the shampoo yet. Have been a customer since 2014 and you have always been so great about all changes with my color. Will continue to be a client for many years to come. Finally talked my daughter into trying your products and she is very satisfied also. I do have to agree with others about the color doesn't seem to last as long as it used to. But still love it. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDarla - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |