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Color Set
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67 686 Avis clients vérifiés |
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Game ChangerKit made the processes of coloring my hair way less daunting. Everything was clearly labeled, easy to use and the conditioner smelled really good! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Janet! Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We're very pleased to hear your instructions were very useful! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Hair colorI like my color but would like to have more shine. The orders come consistently and I really appreciate this so I don't have to reorder time and time again. I also like the fact that I could make Changes to my color anytime. The instructions are easy to follow as well. Thx. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsPA - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
greatI love the color and it last longer then any color I have bought. I have my hair done at a shop and I have to go every 4 to 5 weeks, this product I only to use 6 to almost 7 weeks. My family even said how it doesnt fade. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHey Laura! Thank you for the awesome review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! Happy Coloring! |
The 20 volume is too strong for me, don’t ever send that again!After I used it my hair fell out. My hair is just growing back slowly and I don’t need to color at this point! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Ella, we truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
The color was not for me. (Dark Pearl Copper Blonde)I was anticipating a dark blonde. My natural color is dark blonde. I dyed my hair and became an auburn color. After about a week some fading started. Next I was dark blonde. One to two weeks thereafter seems I was at my original color. This is washing my hair everyday or every other day. I was offered a credit and was told I cannot purchase something like the tint rinse or shampoo with that. I’d rather do so because the color I was not as happy with as I thought I would be. Hope this helps. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsGwen - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Wrong ColorI had asked to have my color lightened and my adjusted color was the exact same color as last time...I have asked again to have it lightened this month so hopeful this works out as I was told I am getting another root touch up in a lighter color and a different product for the rest of my hair...my hair is pretty dark so concerned I am not going to blend well if I don't do an all over color but did address this with colorist so we will see 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKristen - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
disappointedthe color was beautiful and process easy. Unfortunately, the color faded pretty quickly over the gray roots. I've been coloring my hair for years, so it wasn't the application. I don't want to go darker, so I won't be reordering. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCyndi - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Color looks copperyI wanted to go darker blonde, but the color turned out coppery and drab. Will be going back to the lighter blonde. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLaura - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Didnt cover gray on the rootsDidnt cover grays at the roots 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHey Trayce, we are so very sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
EnttäuschendDeckt die grauen Haare nicht gut ab. Farbe entspricht nicht meiner Vorstellung 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAisa E.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |