67 686 Avis clients vérifiés |
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Gray coverage not very goodplease include better gray coverage 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDarlene A. - We’re so sorry to hear that you were disappointed by the gray coverage of your color. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
meine Wunschfarbe ist nicht verfügbarSchade ich hatte den Eindruck, dass die Haare durch diese Farben nicht zu sehr strapaziert werden. Aber ich wollte ein kräftiges Aubergine - was offensichtlich nicht funktioniert. Die 2 Flaschentechnik brachte auch nur ungleichmäßige Ergebnisse - erst mit 1 Flasche für das gesamte Haar war das Ergebnis gleichmäßig - aber eben immernoch nicht Aubergine. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSimone S. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Hair colorGreat products! Color is awesome and great service! And I love the convenience if the auto ship! 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAntoinette - We’re pleased to hear that you’re enjoying your eSalon color and experience! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Hair colorIt did not cover all my grey and I was disappointed with the color as well and I feel that the price is too high 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMaria A. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color did not cover to the extent you needed it to. We also totally understand that our pricing can seem a little high. That’s because so much comes with your order! Like salon-quality color, access to a personal colorist, the hand packing of each individual bottle that’s shipped to your door, and all the accessories that come inside your kit so you can color like a pro. The best way to get a bang for your buck is to sign up for a Color Plan so you can get 20% off your order, every order. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Ich bin begeistert!Vielen Dank liebes eSalon Team, ich habe wirklich genau die Farbe für meinen Ansatz gemischt bekommen, die 1:1 zu meinen Spitzen passt! Nur mit Hilfe eines Fotos! Ihr seid genial... Danke 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Fab!I’m over the moon with my colour apart from I need it to be slightly darker which esalon have adjusted for my next time. My greys are really stubborn Love the service. Looking forward to my second colour. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Hair colorLove the product 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Amber, Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving your custom Medium Brown (Red Copper). We look forward to the next opportunity to delight you! |
Great colourI am very happy with the color each time I use it. So convenient and reasonably priced. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJanette - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
YayI love this color. Thanks for getting it perfect. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsElizabeth - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving your updated color. We look forward to the next opportunity to delight you! |
Not the color I asked forI get better color from drugstore box color. And less dryness with Drugstore box color - I use an ammonia free brand. E salon really dried my hair out. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsK R. - We appreciate your feedback here at eSalon! We also apologize for any inconvenience caused during the application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |