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Color Set
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67 695 Avis clients vérifiés |
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Trier selon : |
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Easy to applyI loved the whole kit. Easy to mix and Easy to apply 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMary - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Excellent productI was afraid that the quality, quantity and hair color was not going to work. I have stubborn white hair that color has a hard time covering. I have a lot of hair, so I thought the quantity of color was not going to be enough specially when my hairstylist used to say I need more color quantity then the regular customer. Also I was worried that the color was not going to be what I wanted and was going to mess up my highlights, it didn’t, I followed the instructions and in the end it was enough product, the color did cover my white hair, and I love the way the color comes out, perfectly! I highly recommend it. 4 sur 4 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsNatercia - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Gracias por su atenciónEn un pedido me cobraron 58. Y no me mandaron todo completo donde puedo llamar? 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSol - ¡Realmente apreciamos sus comentarios! Al revisar su perfil, vemos que ya ha trabajado con uno de nuestros representantes para resolver su inquietud. Háganos saber si hay algo más que podamos hacer para ayudar. |
Wrong colourI ordered a copy colour for my hair and it's gone darkish red. I would like myoney back or a free colour as this was not the colour I asked for 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLizzie A. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
El frasco era imposible de abrirNo pude abrir el frasco de ninguna manera, incluso mi esposo no lo pudo abrir, revisamos varias técnicas para abrir el frasco y fue imposible, finalmente debimos romper el frasco y se perdió la mitad del producto, una tristeza 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMeliza - Realmente nos disculpamos de antemano por su experiencia reciente. Nos comunicamos con usted por correo electrónico para ver qué podemos hacer para remediar esta situación. Valoramos a cada cliente y esperamos poder ofrecerle un producto que se adapte mejor a sus necesidades. Esté atento a su correo electrónico para obtener más detalles. |
Copper RedI don't know why shipping took long. On the contrary, when I received my kit, it was lovely. I had everything I needed moreover Esalon gave a discount with free shipping-Thank you. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Amazing colourLove the colour adjustment. Subtle and just right. Thank you 🙏 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Terrible grey coverageI wanted to love this but I do not. Terrible grey coverage and now I need to recolor. So extremely unhappy with this. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsChristine - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Custom Color SetI like my custom color set. The colorist did a good job creating this for me. I like coloring my own hair, but I wanted to use something that wasn't damaging to my hair. I was using boxed dyes, but the chemicals were too harsh for my hair and I would have to work hard to get moisture back in my hair. Since using this it has been easier to keep moisture in my hair. 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKate - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
HaarfarbeHaarfarbe gefällt mir sehr gut 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |