67 695 Avis clients vérifiés |
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Not sure I get the hypeStill didn’t cover grays. I don’t have many, probably 5 grays hairs on my hairline. They roughly covered 3 initially and the coverage that was provided lasted less than a week. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMelissa - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Color treated hairI really love the hair color, leaves my hair looking and feeling nice. But the reason I only gave it three stars is because my gray hair doesn’t stay covered for very long, the gray starts showing by the third wash 👎.. slowly it starts creeping out with every wash.. Sincerely Mary A. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMary - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
El color que pedí no resultó lo que yo esperabaNo me gustó el resultado después de haberme puesto el tinte y es porque no me quedo el color que yo pedí y las canas no las cubrió totalmente estoy muy desepsionada del producto. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMaria - Lamentamos mucho que se sintiera decepcionado por los resultados de su aplicación de color. Nuestra Garantía eSalon Color Happiness es algo que siempre respaldamos, y trabajaremos contigo para alcanzar tus objetivos de color de cabello. ¡Esté atento a un correo electrónico nuestro para sus próximos pasos! Realmente apreciamos sus comentarios. |
Didn’t cover my grays! :(I’m so disappointed! First of all the color is off, too orange & fake looking & secondly after very precise work & time spent covering every strand, my entire frame of my face did not take to the color & all of my grays are still there, it looks terrible. Who knows what the back looks like because I cannot see it. I’m just frustrated & won’t be ordering the product again. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLisa - Thank you for reaching out to us here at eSalon! We are sorry to hear that your color formulation came out more red than you were expecting. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
The darker colorIt didn’t darken my roots like the previous color I had. It tinted them but I could still see the line of what was grey, but as a light brown. Weird because I had changed to a darker color and the color before hand always did better. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTeresa - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Hält super!Ich hatte ziemlich ausgeblichene Haare mit Gelbstich. Gekaufte Haarfarben hielten nur kurz und nach ein paar Wäschen war der Farbton fast wieder raus. Die Farbe vom esalon ist top! Lässt sich sehr gut verarbeiten und auftragen - Menge passt genau. Nett ist auch der Aufkleber, mit dem man die Anleitung an den Spiegel kleben kann :-) Die Farbe hält super, die Haare sehen top aus und erst jetzt - nach rund 9 Wochen! - lässt der Farbton leicht nach… Volle Empfehlung von mir! 3 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
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gorgeous hair colorI love ESALON will never go back to brick and mortar..... my hair looks fabulous their products are incredible.. leave my hair clean shiny bouncy and beautiful.. what more could a girl want lol. I"m seriously never changing product lines.. Esalon is IT 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLaura - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Best colour everThis is the best colour l have ever used. l have auburn hair with copper tones. Other colours could turn out with brown or orange undertones depending! this colours evenly evert strand and grey..Long lasting..different lights ..fantastic 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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ColorReally nice color and easy to use. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsNina - Thank you for the great review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Exactly the strawberry blonde that I wantedThanks so much the colour was amazing I have really thick long hair and the colour covered all over with no damage to my hair very soft and silky. Also the delivery was very fast and reliable. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |