67 695 Avis clients vérifiés |
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One star because there was no zeroI was not happy with the color. Soooooo much darker than the online pictures showed. I wound up using an oops product to strip out. Then they sent me 2 more automatically using my pay pal card. Still have not gotten this settled even though I never said I wanted more. Still do not. The color was terrible. Reported them to PayPal for a refund. And they still sent Nother and charges me again! Wish I hD this wRning. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKerry - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. A color expert will be reaching out via email shortly to work with you to find a resolution. |
My roots are a total messMy roots are a total mess!!!! I followed the instructions step-by-step and now my roots are light red/brown and the bottom half is super dark!! I’m so upset that my hair is damaged I’m gonna have to pay to go to a salon to have them fixed this mess!! Will never ever order from this company again 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSarah - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Nice color, cool kitColor looks great and seems to last longer on gray coverage than OTC products. Kit is nice w gloves, stain protector, shampoo & conditioner (which smell great). Pricier than OTC yet less than salon; I like it. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCatherine - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Great colorMy Colorist did a fantastic job crafting my color (dark brown). It was easy to apply and excellent on my grays. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsC Mae - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Hair color was perfect! Shiny and healthyI was really impressed with my color this time. Covered my grays better and left my hair shiny and healthy looking. Have to figure how to do the last step of pouring water and color at end without making a mess. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLillian - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
NewbieMy daughter coloured my hair, I thought it was too dark, but since washing several times it has lightened. I know I can get the colour tweaked if I want. It is a really great service that all the ladies at esalon provide , with easy to follow instructions. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Hair dye.Great colour just what I wanted. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great productThis is a great product I recommend it, customer service is fantastic! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRommy - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
so far so good!I love everything about the kit, from how it smelled to the outcome. I trimmed the dead ends off before I colored, and it truly feels like I just got back from the salon. I can't wait for my next order. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTasia - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Produced a great colourLoved the colour and everyone said how they liked it. Having roots and ends in separate bottles also made big difference - like it 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |