67 695 Avis clients vérifiés |
|
Trier selon : |
|
Wrong colorI sent a picture of the color I wanted and after coloring my hair it was no where near the color I requested. I sent an email with pictures of what I requested and how my hair turned out and I still have not heard back from my colorist. I've used eSalon for years but the last 2 times I've tried to change shades I have not gotten what I've asked for. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsShana - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Poor CoverageSadly, I won’t be using the product as it did not cover my grey even after adding grey magic. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsAdrienne - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Un color muy bonitoEstoy muy satisfecha por la calidad del producto y cubre muy bien las canas 0 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsMaría - ¡Muchas gracias por sus comentarios! ¡Estamos muy contentos de saber que le encanta su color eSalon personalizado! ¡Agradecemos que comparta! |
Color 2I loved color 2 as my original color. Would prefer more copper :-) 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsPatricia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Perfect ColorI am so happy with the color it was a perfect match to what I have. The smell was a little strong at first but got passed it...Thank you 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsPamela - We're so happy to hear that you're enjoying your custom eSalon color! We truly value your feedback and look forward to hearing from you again in the future. |
Sehr zufriedenIch habe während des Lockdowns den eSalon ausprobiert und gerade meine vierte Bestellung verarbeitet: Zwei mal musste bislang die Farbzusammenstellung leicht verändert werden, da die Farbe zu rotstichig bei mir wurde. Das ist aber ganz normal- mein Friseur vor Ort hatte das gleiche Problem. Jedes Haar nimmt die Farbe anders auf. Aktuell scheint es dieses Mal allerdings funktioniert zu haben. (Natürlich muss ich die ersten Haarwäschen noch abwarten). SEHR positiv ist, dass die Farbe das Haar nicht so anzugreifen scheint: Es fühlt sich immer noch weich und geschmeidig an. Das einzige Manko für mich sind die 40€ die man benötigt, um Versandkosten zu sparen und das sogar im Abo. Die Farbe finde ich wie gesagt toll, aber ich benötige einfach keine weiteren Haarpflegeprodukte, da ich mit meinen mehr als zufrieden bin. Zusammenfassend kann ich sagen, dass ich weiter im Abo meine Farbe beziehen werde und den eSalon aus Überzeugung weiterempfehle. 1 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
|
Didn't work, unfortunatelyDidn't lighten my hair 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsKelly - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Constant likes by friendsThis is the color all my friends state frames my skin tone well and my hair looks so health. Loving it. My sister started using the same color and she has been getting so many compliments! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsSopia - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Perfect colorIt was easy and the perfect color ! And easy to change or keep the same color ! And i love how it comes automatic in the mail just when i need it ! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsBetty - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
YesAfter adjusting my color I love it. Everything together is so handy and the color came out perfect. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsHeather - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |