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Color Set
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67 695 Avis clients vérifiés |
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FabulousSo professional and quirky how it arrives !! The Colour made is fabulous on so little information given by myself to prepare it . 👍😀😀😀😀😀 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Seriously salon quality at homeLoved the whole process. First, the kit has really cute packaging with everything you need (including stain protector). The instructions are easy to follow and most importantly the colour is highly pigmented, goes a long way and doesn't have a really harsh smell. By far the best at home colouring I've done, and any spills I made cleaned up really easily, especially on my skin. E-salon was kind enough to provide me with a complimentary hair tint in order for my very light blonde hair to successfully reach a rich level 6 brown. The lady who phoned me for my consultation was friendly, professional and knowledgeable. Highly recommend this company and will be using again in the future. This kit saved me over $150 if I had gone to the salon. Thank you for the wonderful experience and results! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKatie -Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, your packaging and your awesome results! We appreciate you sharing, and Happy Coloring! |
Expectations ExceededI am absolutely ecstatic with the colour result. I am massively picky when it comes to hair colour, and have attempted this particular shade of red numerous times, that even hairdressers haven't managed to achieve, yet it has been created here by people who have never even seen my hair in person. Not only that, the service provided from the general support chat, and specifically from the colourist herself, has been impeccable, and they showed so much patience with my picky attitude ahah This service is an absolute game changer, and I'm just gutted that I didn't know about it before. Thank you!😊 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Took an adjustmentFirst color was ok but flat and not what I wanted. Second kit with color adjustment along with the highlights turned out perfect!! So be patient. It may take a couple of cycles to get it just right. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLynne - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Perfect tweakI wasn’t completely happy with my initial color. I let my stylist know and she made the perfect adjustment. I love my color! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJennifer - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are very excited to continue working with you! |
gray coverage doesn't lastAfter only 2 weeks the stubborn gray hairs at my crown were visible again. In addition, I had asked for the color to be adjusted but this shade is much darker than I wanted. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAnne - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
watery product with bubbles strips moistureI have curly hair that needs to stay well hydrated. I was hoping to tone down some of the brassiness that happens in the summer, but what I got was dry, frizzy hair. I'm cancelling my recurring order. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDiane - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
GINGER!I tried this for the first time and my hair went ginger. It was supposed to be a medium blonde, and it looked horrendous! And to make things worse I cant find an easy way to cancel my subscription! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJodie F. - Thank you for your feedback! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep an eye on your inbox, we have reached out to you to discuss your Color and Plan. |
Pretty goodThe color is great however I have gray coming in and the color does not stay in very long and that is using a shampoo that is for color-treated hair washing every other day 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMary - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
This color is not a medium blonde!Within 2 weeks my Grey roots were showing through. Very poor! Am not impressed. The medium blonde was an ugly shade and very disappointing. I do not wish to continue with this product program effective immediately. I am very unhappy with my colorist who never followed up with me. Very disappointing! Sandra Petersen 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSandi - Thank you for your feedback. We apologize for the disappointing experience you have had with our color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |