67 695 Avis clients vérifiés |
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Perfect color!!!I love my color!!! I asked for no warmth and you did it perfectly!!! I love being able to do my color whenever it fits my schedule and I'm saving a ton of money doing it myself! I definitely recommend eSalon...salon quality color!!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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BlondTolles Produkt 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsGabriele S.- Vielen Dank für Ihr Feedback. Wir freuen uns sehr darüber, dass Sie Ihre personalisierte Farbe lieben. Nichts macht uns glücklicher, als zu hören, dass wir Ihre Wunschfarbe erstellen konnten. Nochmals vielen Dank, dass Sie Ihre Zufriedenheit mit uns geteilt haben. |
Love it. Easy to use and get nice color.Not quite where I want my color to be but we are getting closer. Looking forward to my next box! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKaren - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Muy bienEstoy contenta con mi color, solo me lo di en las raíces ya que tengo mechas y no quería taparlas. Es verdad que al principio se queda un poco oscuro, pero con los lavados se va aclarando y queda súper natural. Ellos me asesoraron desde el principio y le ha ido genial. Eso sí, es DEMASIADO CARO!! Bajen el precio !! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Added plum colourI love the dark brown colour I use it is perfect but the plum hardly showed at all. I would like to try it again to see if it takes better the more you use it. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Good colourReally good colour and rinses really easily, love the shampoo and conditioner but needs to be larger for long hair 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Mi pedidoSi me lo volvieron a mandar mi producto el 7 de mayo como cuando llegaría???? 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsBeatriz - ¡Realmente apreciamos sus comentarios! Al revisar su perfil, vemos que ya ha trabajado con uno de nuestros expertos en color para resolver su inquietud. Háganos saber si hay algo más que podamos hacer para ayudarlo. |
BURNSBurned all my head I even did a patch test and I've ended up with gooey scabs all over my scalp. Should of knew because the smell is so so strong. It also left my hair uneven even tho I followed the instructions to a T. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAmie M. - Thank you for reaching out to us here at eSalon! We are so incredibly sorry to hear that your experience was not all it should have been, and your color did not turn out as you had hoped. We have reached out to you via email to discuss this matter further. Please keep an eye on your inbox for more details. |
What went wrong?5 stars for ease to use, 1 star for the color. Hello. I ordered Ash Blond permanent color bundle through QVC promotion. This was the first time ordering color on-line, not using my stilist. I followed instructions provided. However, the color is all wrong. My virgin (not highlighted) hair is naturally a dirty blond with 15% gray color; after applying eSalon color mixture, I ended with strawberry blond with orange undertone. 2days later I washed my hair with shampoo for blond hair hoping it will neutralize the orange, but it did nothing to correct it. What am I supposed to do now? I refuse to purchase other products like shampoo or splays promoted by the website because the original color ordered was all wrong. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsWe’re so sorry to hear that you were disappointed by the results of your color application, Svetlana. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Turned my hair blackWouldn’t bother 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSara C. - Thank you for your feedback. We are so sorry to hear our color did not meet your expectations. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. We have been in contact via email and will be happy to assist in this process. Please keep an eye on your inbox for more details. |