67 695 Avis clients vérifiés |
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Not very happyMy hair color was more than a let down. The 2nd color was blotchy through my hair. The first color didn't even cover all my grays. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsErin - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Farbe schön aber nicht deckendschöne farbe aber leider hat die farbe leider nicht die feinen grauen strähnen abgedeckt. das war sehr enttäuschenden 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsChris E. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
This has destroyed my hairTerrible product 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsNiurka - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Soo much NOT what I wantedI picked beautiful ginger colour. I got a rather dark brown with warm red hints instead. Doesn't matter my hair stayed nice and soft after dying when I have to now go to the shop and after a bit of wait get my old colour. Now I look older and not like me. I hate the result I got. I am angry, upset, disappointed. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAga T. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
DisappointedThis color only lasted me almost 4 weeks. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRuby - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
AwfulBlotchy, didn’t even color my roots, the last step to rub color into my roots is an awful awful experience. My scalp burned my hair felt dry and it looked terrible. Messaged colorist and got nothing back. Had to go back to box color die after all. Terrible experience 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKim - We're truly sorry that our color did not provide results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Keep an eye on your inbox for more details. |
Fabulous grey coverage, perfect colourI asked for more grey coverage as I had left it too long before colouring again and my age was showing! Perfect results. Really good coverage. Lovely natural looking colour and really easy to use. Thank you 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great colourFirst time I have used esalon. My hair is dark brown but with lots of red highlights that I didnt like. Chose a demi permanent dark brown matte ash. Was easy to apply and covered my grey hairs around my temple well. My hair is now dark brown matte and has covered all the brassy bits. Its a great result. Will be ordering every 4 weeks. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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This has good as the saloon colourLove it worth the money invested in it .my colour is dark but this has lighten effect 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Easy to useGreat color covers white hair 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsWe are so happy to hear that our custom color covered your gray as expected, Juanita! We appreciate your feedback and look forward to formulating your next color soon! |