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Color Set
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67 695 Avis clients vérifiés |
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I love the adjustment to the base color!Hi Andrea, I just wanted to tell you that I don't know what you did but my color looks great! I haven't done the highlights yet, I was going to try tomorrow but I love the color so much I'm afraid to mess it up but I'm going to try it anyway. Thank you SO MUCH! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAmanda - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Perfect Color!thank you the color is perfect! I could not be any happier. My hair dresser asked me where I was going to get my hair colored. My hair feels great and looks even better. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCarrie - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair. Happy Coloring! |
Seriously Amazing Haircolor and Service!I have been using this service for the last 4 months and I am in love! The packaging is superb, and makes coloring my hair so easy. The color itself makes the condition of my hair even better than it was before and is always so vibrant and shiny and soft. I sent a goal picture to my stylist after the first coloring and when I colored it with the next kit it came out exactly like I’d hoped. I will be sticking with this service for a long time!! My only gripe is that since I’m in Sweden, I have to pay import fees for it now. But even with them, the product is still absolutely worth the cost! 0 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Perfect matchPerfect match. Could use a little more coverage for grays. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsB B - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
color was Brown with redishtoo much red 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJoElla - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not for meI do love how they supply a couple pairs of gloves and remover, etc in the kit. I usually have all that, but it’s nice that comes with it. I’ve been dying my hair for a long time and was excited to try this because of all of the positive reviews. However, I did not have a good experience. Right off the bat the bottle began leaking after I mix everything together. It was on right, it just didn’t seal good. Long story short, my color ended up being too dark. Plus, it doesn’t even completely color my greys. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAmanda - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Leaked during shippingI’ve ordered for over a year and have not had any issues with my product. This time the outside of the box clearly showed the dye had leaked. It was more than half empty and was all over the inside of the box. It didn’t appear there was any shipping damage, but that the cap wasn’t on securely. The nice thing is that when I called, eSalon was very easy to deal with to get a replacement. They said they were also refunding me the cost. I haven’t received my replacement yet, but I’m sure I will. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLeanna - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Awful grey coverage and hot roots.I specifically asked to go darker on my roots and assumed the color would have done that. Nope! No grey coverage and hot roots!!!! I had to go to the salon to fix what Esalon did to my hair. Extremely disappointed!!!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRebecca - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
HorribleI did what the instructions said and made sure every piece was saturated and my hair doesn’t look any different than what it did before I dyed it. Crappy hair dye, will never buy again. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAlexis - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Disappointed.Greys showed after 2 days. Colour wasn’t even close to what I wanted. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsClair P. Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected and did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |