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Color Set
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67 709 Avis clients vérifiés |
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I’m not sure this color is working for meI’m not sure this color is working for me. My hair is very damaged and I think it’s because I am dying my hair two lights. I need to speak to someone and reconsider my hair color. I feel that without enough pigment been play down my hair is just becoming weak and broken and frizzy. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsGayle - Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Easy to UseIt’s super easy to use but after a week it washed out to where you could see my grey hair! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAntoinette - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
didn't cover my gray hair.I loved the product my hair got soft and shiny but unfortunately it didn't cover my gray hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsPatricia T. - Thank you for your feedback! We’re so sorry to hear that you were not satisfied with the grey coverage of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Custom colour setThis arrived in a nice box. I liked the fact that 2 pairs of strong disposable gloves were included as well as a sticker to stick instructions up on wall or mirror. Instructions were easy to follow and added bonus of online video. The final mix of leftover colour with water which is worked into hair for 2-3 mins is quite overpowering - apparently this is ammonium hydroxide and helps colour penetrate hair before rinsing. It hasn't put me off as my hair is a lovely colour and greys covered well. Looking forward to next delivery which has added tones. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Super FarbzusammenstellungDie Farbe gefällt mir sehr gut, dunkelbraun und kupfer plus gold, schimmern leicht durch, besonders in der Sonne. Freue mich, dass ich den Schritt gewagt habe. Deshalb werde ich Kundin bleiben und auch mal etwas neues wagen. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Exceptional ProductIt’s incredible how the perfect color was chosen for me resulting from a few questions. Then having everything I needed to start my coloring, from the gloves to the sticker for holding the instructions, was very much appreciated. I can tell from the quality of the mix that I’m going to be a life long customer. Bravo and thank you. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsOlga - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing and Happy Coloring! |
Loved my colorLoved the ease of application and my grays are covered well 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLavanya - We’re pleased to hear that you’re enjoying your eSalon color! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Happy MamaI really love the color! It’s been about three week and it still looks great! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAlanna - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving your customized eSalon color. We look forward to the next opportunity to delight you! |
EmpfehlenswertIch bin sehr begeistert. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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loved this. really delighted about the colourdelighted with the colour. great coverage brilliant simple instructions very pleased with the look. it looks really natural and is a lovely colour the toner smells pretty strong.. my partner did mine, I don't know how I would have got on by myself. but I'm really pleased and will continue to use your product 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |