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Color Set
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67 709 Avis clients vérifiés |
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A Definite Must Try!I loved my custom color! I’ve gotten a lot of compliments & it was better than my current salon! Thanks! I’m in Love with my new hair color! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSierra - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Changed my colorI wanted a new color and changed it to a beautiful medium brown with mahogany. It is such a pleasure to work with the colorist. I knew what I wanted but was having trouble explaining it to them, so I found a picture of what I was looking for and it helped with our communication. They are so helpful. I received my color right after the big Texas Thaw, so I had my husband color it today. I am always so thrilled at how easy it is for him to color my hair following the directions. It’s a beautiful color and my hair is healthy. I am so thankful for the fact that esalon does exactly what it says it will do. Thank you for the wonderful customer service and custom color. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRetta - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Schöne Farbe, Ergebnis nicht ganz zufriedenstellendDie Anwendung ist wenn man geübt ist relativ easy aber leider ist bei mir das Ergebnis nicht 100% zufriedenstellend. Mein Haar hat nicht an allen Stellen 100% angenommen. Teilweise ist der Ansatz noch zu sehen bzw nicht richtig gefärbt. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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ÄrgerlichFarbe + Entwickler in dem Set reichen hinten und vorne nicht aus! Ich hatte angeben dass ich viele und dicke Haare habe. In der der ersten Antwort Mail schrieb man mir, mein Set sei nur für eine Ansatz Färbung gedacht (ich wollte einen komplett neuen Farbton erzielen) und wenn ich die Farbe in den Längen auffrischen wolle, könne ich ja noch ein weiteres Produkt bestellen. In der zweiten Antwort hiess es, das Set sei sehr wohl für eine komplett Färbung gedacht. Wenn ich das Set zurückgebe, bleibe ich auf den Versandkosten sitzen, obwohl der Fehler nicht bei mir liegt. Tolle Erfahrung! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsIsabell W. - herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit uns zu teilen. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Total disasterI’ve ordered dark brown with golden undertones... I followed the instructions precisely and what I’ve got is a pure black helmet. I wanted to cover my greys, this didn’t happen either. My hair is dry like straw. I’m sooo disappointed. :-( 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsPola B. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected and did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Doesn’t cover graysI am very disappointed since thus hair color didn’t cover my grays. I will now have to wait a couple of weeks and die my hair again. Waste of money 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKerrie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not the color I orderedMy hair is a dark blonde, and I wanted to go lighter so I ordered a medium blonde specifically asking to go lighter off the photos I sent in. I was disappointed when I tested the color on my hair and it turned darker! It was not at all the color that was shown on the description. Unfortunately, I cannot recommend this product. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMadison - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Absolutely never againThe color is soooo dark and my once soft shiny hair is full and ROUGH 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLina - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Dislike for the dye did not cover greyI requested grey coverage but the dye did not change or cover my grey at all. I am requesting a refund for I had plans yo go out but this was a disappointment to what you claim this product was guaranteed to to provide. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLatricia - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Great color...except for the rootsThe overall color turned out gorgeous, and while my roots darkened they did NOT turn black, so there is still a harsh delineation between my roots and the original black color that was applied before I this eSalon color. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDanae - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |